Richer Sounds - Edinburgh Avis 

I managed to find the Blu-ray player I wanted at Richer Sounds.
There was a problem with my card payment, but customer support were very helpful and managed to resolve the issue (my bank authorised the card payment but Richer Sounds didn't at first).
The player arrived the next day(on a Saturday)which I wasn't expecting as standard free delivery was up to 5 working days.
Great service and I'm very happy with my purchase.
Highly recommended.

The guy who dealt with my purchase was extremely helpful and knowledgable. He helped me a great deal.

Knowledgable and helpful staff.

Good price for the TV and they put me in touch directly for someone to manage the installation

Thank you so much to John, the manager, and James, who came out and installed my systems. Both were extremely professional, helpful and friendly throught the process.
Everything was made so straightforward and both John and James were happy to answer any questions i had. Fantastic service from start to finish, i couldn't recommend them enough!
Regards, Gary.

Bowie, who attended to me, was very helpful and quickly understood exactly what I wanted. He showed me several possibilities and, with no pressure on me to buy, took time to outline their advantages and disadvantages clearly. I am very pleased with the purchase I eventually made. Thoughtfully, as the headphone package was quite bulky, Bowie offered to have it delivered to my home. They arrived the next day, with the option to return after 30 days if they were unsuitable. (I'm keeping them.) I would certainly recommend Richer sounds.

Sales guy (Jack?) was great, I was only making a small purchase but he was very thorough and signed me up to the VIP club resulting in a further discount (the mini amp I was buying was already discounted).

Every time I enter Richer Sounds the staff totally understand my requirements and addresses them effectively - with a smile!

Top quality tv loving every second of it

I came here to buy a new Blu-Ray player and was able to get a new model with a 2 year guarantee which I will get delivered when it comes out.

I was very impressed with the service I received.

Bought a new amplifier, there advice was extremely helpful. Jake at the Edinburgh branch did a demo which was great and convinced me to buy the Argon amp. Have used them often and will continue to return thanks Bobby 👍

Fantastic. I had a limited small budget to spend and not sure if the Richer Sounds was the right place to go to. The salesman Bowie took time to guide me in my price range without trying to make me overspend. The time Bower took for me you would think I was buying a £15000.00 system. Bowie you were so knowledgeable and guided so well with my budget. No doubt about it. If you want the best you can afford then go to Richer Sounds. It’s the only place I will go to in the future

Helpful friemdly staff as always. Good price and next day delivery.

Hi
I have dealt with Richer Sounds several times now and they are one of the best to deal with, most helpful and informative and nothing seems to be too much trouble.

John (store manager) especially goes out of his way to ensure that you are happy and if you are making a purchase that you have made the right one.
Excellent service and a pleasant experience throughout

We had previously been into another store and while the guy was very knowledgeable we felt he was pushing certain brands of equipment over everything else. I had already done some homework about what I wanted so when we went into your Edinburgh store and explained what I wanted without mentioning the actual product, your salesman immediately came up with the one of the choices I had looked at and confirmed that it was the best available. We were then surprised into find that we were still on the records after buying an item there many years ago. We ordered on the Monday and the item was delivered on the Wednesday.

For many years I’ve bought all my hifi related equipment from Richer Sounds.
The prices, service and knowledge of products are second to none.

I ordered the argon arg mk2 turntable Monday 12 noon and it arrived safely Wednesday 3pm fantastic turntable I had a rega planar 1 which was good but this one is a lot better and was a £120 cheaper I have shopped with Richer Sounds edinburgh for a few things before and will continue to do so thankyou Steven

Person selling item was very helpful .
But bit disappointed that I asked about a lead or connection from product to existing tv but never got a clear answer?
I’m a bit of a technophobic !!
So there could be a way off connecting said items ??
I’m just trying to avoid sound bar !

Excellent choice of products, and was given a speaker demo without a booking, and had the chance to listen for about an hour. I was contacted a couple of days later by the store, asking if I needed more help, or to hear something else. Booked another demo a couple of days later, and made the purchase. Staff were great, friendly and knowledgeable.