Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Voir plus
L'entreprise a répondu
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Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Voir plus
L'entreprise a répondu
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Voir plus
L'entreprise a répondu
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Voir plus
L'entreprise a répondu
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Royaume-Uni
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Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended

Réponse de Richer Sounds - Exeter
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)

Réponse de Richer Sounds - Exeter
Very competitive prices and service. A six-year guarantee too.

Réponse de Richer Sounds - Exeter
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer

Réponse de Richer Sounds - Exeter
The ordering was very easy and the parcel arrived on time!

Réponse de Richer Sounds - Exeter
Excellent price and great advice and service. Nick and Mark are brilliant.

Réponse de Richer Sounds - Exeter
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.

Réponse de Richer Sounds - Exeter
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you

Réponse de Richer Sounds - Exeter
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.

Réponse de Richer Sounds - Exeter
Great service. No hard sell just given space and time to listen and decide

Réponse de Richer Sounds - Exeter
Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.

Réponse de Richer Sounds - Exeter
Despite having a few problems with our first TV (ex display) purchase - the staff at Richer Sounds were helpful and patient and assisted us with a suitable replacement - so thank you
We would recommend shopping here and will no doubt visit again

Réponse de Richer Sounds - Exeter
I’ve been a customer for many years and have full confidence I will always receive professional advice.

Réponse de Richer Sounds - Exeter
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