Richer Sounds - Exeter Avis 

3 128
•
TrustScore 5 sur 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased from Richer Sounds and was extremely impressed with the service. The staff were friendly, welcoming, and very knowledgeable, taking the time to answer all my questions and provide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 128)

24 562 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lloyd in the store was amazing

Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager challenged him Lloyd rechecked and confirmed to me and his manager what was correct . A great employee with Customer service in his heart !!! Love it !!

4 juillet 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Very knowledgeable and helpful

Very knowledgeable and helpful. Not at all pushy with the sale.

5 juillet 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Helpful, courteous staff: got exactly what I wanted at a great price.

The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit without being asked "have you looked online"!

2 juillet 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent 6 yrs Guarantee

Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in Exeter who confirmed the remote was covered and arranged replacement. Just 2 days later a new one was delivered to my home address! Amazing service as always from Richer Sounds. Everyone should look to Richer Sounds for their audio visual tech. Many thanks.

7 juillet 2026
Avis spontané
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Brilliant service

Helpful, informative and professional advice from the member of staff who served us. Willing to answer all our (sometimes naive) questions. Made our decision of which tv to purchase easy.

25 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

My first time shopping here

My first time shopping here, I went to buy a new tv, Mark was very helpful and knowledgeable and didn’t blind me with science.
He found exactly what I wanted and I am very pleased with it.
Highly recommended!

30 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

as normal great advice

as normal great advice, listened to my requirements and great service always shop at richer sounds for my tv and hifi requirements

25 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I took in my turntable and was seen by…

I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All much appreciated.

26 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Purchase of Denon CD Player/DAB Radio

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I was able to pay online and received a receipt and the unit arrived on time the following day. The service I received from Steve was 1st class he could not have been more helpful

25 juin 2026
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Réponse de Richer Sounds - Exeter

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent knowledgeable service.

Excellent knowledgeable service and at a very competitive price.

10 novembre 2025
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good all round service

Good all round service

22 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I can't thank the Exeter team highly…

I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know which one I was looking for, even when I had forgotten the details, but apologised to say that normal next day delivery could be the following week. Except the next day the device was in my hands and I was able to start setting up. So very worth it to pop into your local store if directed by the website- these teams get things done. This is my third purchase this year with Richer Sounds and would definitely recommend them.

19 juin 2026
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Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Richer Sounds Exeter has always

Richer Sounds Exeter has always, and continues to provide an excellent service, with a comprehensive range of electronics on offer.

19 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

All the team were most helpful and as a…

All the team were most helpful and as a 78 year old they guided me through the setup . I would go to Richer sounds again for any future purchase

17 juin 2026
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Réponse de Richer Sounds - Exeter

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent all round service from Richer Sounds

Superb quality Marantz cd player that compares favourably with other more expensive options.
The sound separation is excellent, and the unit matches my Marantz amplifier.
The unit was delivered right on time as usual.
Excellent all-round service from Richer Sounds.

12 juin 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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