Richer Sounds - Exeter Avis 

2 995
TrustScore 5 sur 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All muc... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 995)

23 641 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service at the Exeter shop with…

Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.

9 février 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Always a awesome experience perience when…

Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.

6 février 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent staff

Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you

6 février 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

My husband & I werer looking to be able…

My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.

4 février 2026
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Réponse de Richer Sounds - Exeter

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great service

Great service. No hard sell just given space and time to listen and decide

6 février 2026
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Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 4 sur 5 étoiles

Parking available

Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.

6 février 2026
Noté 5 sur 5 étoiles

Very prompt

Very prompt, friendly response to our request,thank you

5 février 2026
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Réponse de Richer Sounds - Exeter

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Helpful and patient staff

Despite having a few problems with our first TV (ex display) purchase - the staff at Richer Sounds were helpful and patient and assisted us with a suitable replacement - so thank you

We would recommend shopping here and will no doubt visit again

2 février 2026
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Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

I’ve been a customer for many years and…

I’ve been a customer for many years and have full confidence I will always receive professional advice.

1 février 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

fantastic service very knowledgeable of…

fantastic service very knowledgeable of there products.staff are very approachable to ask for details about a product and for help to order what you want.

2 février 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Had demo in the Exeter shop and…

Had demo in the Exeter shop and received good service. Bought some speakers and an amp. Mark advised me and was excellent. Would definitely recommend.

20 janvier 2026
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Réponse de Richer Sounds - Exeter

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Nice calm setting

Nice calm setting, friendly staff, no sales pressure, features of model clearly explained, a cheaper model was suggested if I wanted the same sound but with fewer options. Came away pleased with my purchase.

31 janvier 2026
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Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service from people that know…

Great service from people that know what their talking about. Would'nt buy anywhere else. Thsnk you.

14 décembre 2025
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Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Went to the shop got help from…

Went to the shop got help from assistant i think he was the manager,he was a great help and very informative,took time to answer any questions we had and alround great service.

31 janvier 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable staff made sure I got the right product for me.

31 janvier 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service we had to order our speakers that was on a Saturday and by Tuesday we had received them

31 janvier 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Brilliant customer service

The staff had everything set up for my projector demo when I arrived and couldn’t have done more to make it better. Helpful, considerate, knowledgeable and friendly.

31 janvier 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your wonderful feedback

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