Richer Sounds - Exeter Avis 

3 128
•
TrustScore 5 sur 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased from Richer Sounds and was extremely impressed with the service. The staff were friendly, welcoming, and very knowledgeable, taking the time to answer all my questions and provide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 128)

24 593 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We bought 2 things

We bought 2 things. These were successfully delivered and are now installed. We are delighted.

28 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds really know the product…

Richer Sounds really know the products inside out. Mark at Exeter spent quite some time with me on the phone professionally answering lots of questions. I really feel like I have the right TV for me at a really great price.

28 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

No pressure selling

No pressure selling. Good advice on different makes of TV. Delivery was excellent, on day and time agreed. Would certainly use Richer Sounds in the future. Thank you

25 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Had bought a Technics record player…

Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!

7 mai 2026
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Réponse de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

I had researched surrounds because I…

I had researched surrounds because I had to replace my Panasonic which was fantastic, went to richer sounds and they were great , they have the one I wanted on display but it was ordered and delivered to me and if I didn’t like it I could send it back, that wasn’t necessary it sounds great and richer sounds are always helpful when I go there .

3 mai 2026
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Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Richer Sounds offers the best possible service

Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poor customer service when you can get the best of all three at Richer Sounds? I can't speak highly enough of them and I've been a Richer Sounds customer for more than 45 years. Thank you Richer Sounds and a special mention for Lloyd whose help was much appreciated.

30 mai 2026
Avis spontané
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Richer Sounds Exeter - superb!

The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set up I purchased sounds absolutely incredible, as he promised. Thank you so much for your careful guidance - it’s nice to be sold the perfect product for my needs!

21 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The representative I spoke to was…

The representative I spoke to was extremely helpful. Nearly matched the lowest price I found bar £10 so with that and a very long Guarentee from Richer sounds it was a no brainer. Very happy

22 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

They are always very helpful and…

They are always very helpful and knowledgeable. They have good quality equipment and everything available, inlcuding cables.

2 avril 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Knowledge

Knowledge, treated well by a person that made me feel as if i mattered, free parking at the Exeter branch Wow, and a quick free delivery

22 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

So was looking to upgrade my usher s520…

So was looking to upgrade my usher s520 to ae1s 40th anniversary
And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund if not what I was after.
Just saying they are an absolute keeper
I thought my ushers with my Rega Aethos and Rega Saturn and node icon sounded sweet
But add the ae1s and, well not being very good at audiophile lingo , they sound different but in an all together better way
I just can’t stop listening to them
So thankyou Pete and all at Exeter
I’ll be back!!!
Andy
Bridport
Dorset

21 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Easy to navigate website

Easy to navigate website
Fast delivery
Really pleased with speakers, sound quality is amazing

21 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Delighted with the product and Richer…

Delighted with the product and Richer Sounds - used click and collect for my son's record player. The process was seamless and really lovely customer service from the shop in Exeter.

20 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Exeter branch was incredibly helpful…

Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organised the on-line payment for me. All round top line service. It arrived quickly, well packed and just as described to me.

20 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Helpful advice

Helpful advice. And therefore a sale! Voila!

13 mai 2026
Logo de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Thank you for your wonderful feedback

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