I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Voir plus
L'entreprise a répondu
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I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Voir plus
L'entreprise a répondu
Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Voir plus
L'entreprise a répondu
I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know wh... Voir plus
L'entreprise a répondu
I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All muc... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Royaume-Uni
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Excellent price and great advice and service. Nick and Mark are brilliant.

Réponse de Richer Sounds - Exeter
Great service at the Exeter shop with Nick.
A bit of a hiccup with there carriers, but all sorted now.
All set up now by there installer, and very happy with system.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Always a awesome experience when visiting richer sounds professional and highly knowledgeable staff are polite and welcoming amazing products to.

Réponse de Richer Sounds - Exeter
Spoke to Mark at Exeter about a Hisense 50" TV and was given honest advice about my choice. They did not have one in stock but had a 55" one. The price on the website was apparently a mistake offering £50 off but he very kindly honoured it and so got a 55" for the price of a 50" one.
Asked if it needed a soundbar and instead of upselling me one was told they have good sound and to see if I was happy with it before buying one. Refreshingly honest staff.
Not the first time using Richer sounds and wont be the last, other retailers could learn a lot from their staff.
Thank you

Réponse de Richer Sounds - Exeter
My husband & I werer looking to be able to play and enjoys our LP's - vinyl as our son reminds us. The staff were most helpful and the product we bought has lived up to all expectations. The sound is wonderful and more than justifies hanging on to treasured albums for way back when.

Réponse de Richer Sounds - Exeter
Great service. No hard sell just given space and time to listen and decide

Réponse de Richer Sounds - Exeter
Parking available, although not many spaces and quite tight to get into.
Very helpful and friendly salesman/manager, Pete.

Réponse de Richer Sounds - Exeter
Despite having a few problems with our first TV (ex display) purchase - the staff at Richer Sounds were helpful and patient and assisted us with a suitable replacement - so thank you
We would recommend shopping here and will no doubt visit again

Réponse de Richer Sounds - Exeter
I’ve been a customer for many years and have full confidence I will always receive professional advice.

Réponse de Richer Sounds - Exeter
fantastic service very knowledgeable of there products.staff are very approachable to ask for details about a product and for help to order what you want.

Réponse de Richer Sounds - Exeter
Had demo in the Exeter shop and received good service. Bought some speakers and an amp. Mark advised me and was excellent. Would definitely recommend.

Réponse de Richer Sounds - Exeter
Nice calm setting, friendly staff, no sales pressure, features of model clearly explained, a cheaper model was suggested if I wanted the same sound but with fewer options. Came away pleased with my purchase.

Réponse de Richer Sounds - Exeter
Great service from people that know what their talking about. Would'nt buy anywhere else. Thsnk you.

Réponse de Richer Sounds - Exeter
Went to the shop got help from assistant i think he was the manager,he was a great help and very informative,took time to answer any questions we had and alround great service.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Excellent customer service we had to order our speakers that was on a Saturday and by Tuesday we had received them

Réponse de Richer Sounds - Exeter
The staff had everything set up for my projector demo when I arrived and couldn’t have done more to make it better. Helpful, considerate, knowledgeable and friendly.

Réponse de Richer Sounds - Exeter
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