Richer Sounds - Holborn Avis 

I saw they had the headphones I was looking for in stock & they couldn’t have been kinder and more helpful with answering any questions I had. Cans came the next day. Brilliant!

The instructions with my Freesat box were minimal and I’ve spent the last few days wrestling with it - still can’t get it to consistently record two programmes at once. Hoping I can eventually figure it out without having to bother the shop staff (who were really helpful when I bought it).

Purchased a 55 inch tv from steve gave me great advice made everything very easy. This was on Friday, 18 hours later it was delivered and setup have to say was a great purchase delivery and result so happy just popped into the store to personally thank him but unfortunately he was not in today, Richer sounds have great staff, see you again

Friendly approach. Good impartial advice. Decent price and great product.

Great experience

Elliot listened to my request for a new TV, made a few suggestions, followed up and the TV arrived promptly the next day.

I had a really great experience at this shop! So friendly and helpful, taking their time to find exactly what I needed — my cartridge, Cambridge gear, and a cable. They patiently explained everything and answered all my questions, making the whole experience enjoyable and stress-free. Felt really cool walking out with everything sorted. Highly recommend!
Thank you !!!

Very friendly, efficient staff. Ordered a power cable for a Pro-Ject turntable that was delivered in no time.

They are really helpful and knowledgeable

Easy in store purchase with friendly and knowledgeable staff, and helpful delivery options

Fantastic advice and service from Steve, the manager of Holborn Richer Sounds.

Knowledgeable, friendly staff

Excellent service. Ordered over the phone and picked up from the store an hour later. They added carrying handles to the box which made my journey back on the tube more comfortable. My son was delighted with the turntable and has started his journey into the world of vinyl albums.

I appreciate Richer Sounds offering me a refund/exchange when a product wasn’t performing as expected. Full marks for their service.

The manager took my idea or plan, educated me & proved he had that special item, right up my street, happy purchase & will revisit again.

Elliot at Richer Sounds made our phone and email transaction (I live on the Orkney Islands, off the North of Scotland!) completely painless. He was pleasant, efficient, and seemed really to care about the service he was offering. He even followed up to make sure everything was going well. Thank you!

As usual I received exemplary service from Richer Sounds. I wasn’t quite happy with some speakers I had bought so they exchanged them for some other ones with no hesitation. They also made it really easy for me to do this via dpd. If only all companies took customer service so seriously.

I have purchased here 3 times this year and every time the service has been spot on. Friendly advice and really good technically. Highly recommended.

Really helpful and friendly staff.
Great value products that are quickly sourced and delivered to store of customer's choice for collection.

The service from Richer Sounds is simply brilliant. Nothing is too much trouble for them, they will head out to see your house free of charge and provide advice as to the right TV and audio solution and will always give the right guidance on what products to buy (not simply the most expensive). They also always seem to have very compelling promotions on offer. The only place to buy a TV as far as I’m concerned. Special mention to Steve who heads the Holborn store in Central London.