What a fantastic experience! Steve and Alan are two of the finest customer service colleagues to ever draw breath - what the former lacks in hair, he more than makes up for in charm, knowledge and cha... Voir plus
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Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Voir plus
L'entreprise a répondu
Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Voir plus
L'entreprise a répondu
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
29 Bloomsbury Way, WC1A 2SL, London, Royaume-Uni
- 0333 900 0028
4,9
Excellent
1 k avis
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Really helpful staff
Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.
20 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service and quick delivery
I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.
18 janvier 2026
Product was an excellent fit to improve…
Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc
14 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I'm really glad that there are still…
I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around
9 janvier 2026
Réponse de Richer Sounds - Holborn
Thank you for your wonderful feedback
Richer Sounds Holborn, Kudos to Steve
I was flying in from India, got in touch with Richer Sounds Holborn store Manager Steve, who helped me make the choice and had all I wanted ordered and ready for collection upon my arrival.
11 janvier 2026
Great knowlegde about products and…
Great knowlegde about products and their interactions.
12 janvier 2026
Competent and helpful staff
13 janvier 2026
Bought Sennheiser IEM200 no problem!
11 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very Good service from steven,the…
Very Good service from steven,the products have arrived as promised and very quick,
11 janvier 2026
Réponse de Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic service!
Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.
11 janvier 2026
Réponse de Richer Sounds - Holborn
Thank you for your 5 star review!
Excellent customer service both on the…
Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.
9 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nice chap in-store to discuss purchase…
Nice chap in-store to discuss purchase of new turntable.
Speakers next!
6 janvier 2026
Réponse de Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
The staff were very helpful.
7 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - Holborn
Thank you for your wonderful feedback
Service and follow up were fantastic
Service and follow up were fantastic. Though I wasn’t spending big money they took care to find me the right stuff for me.
3 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
Such helpful and knowledgeable staff!
Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.
2 janvier 2026
Réponse de Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
Excellent personalised service
Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.
29 décembre 2025
Very good price and helpful staff
28 décembre 2025
Absolutely brilliant service
Absolutely brilliant service, friendly and helpful. Totally recommended.
27 décembre 2025
Réponse de Richer Sounds - Holborn
Thanks for your kind review, we look forward to your next visit.
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