When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Voir plus
L'entreprise a répondu
I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Voir plus
L'entreprise a répondu
Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Voir plus
L'entreprise a répondu
Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a cd player delivered which turned out defective. I contacted Richards who immediately and with no hesitation set about resolving the issue. The staff were all very friendly and helpful.

Réponse de Richer Sounds - Hull
Good knowledge by the staff, they did not push for a sale or to buy an item of higher spec than is needed. Listened to what you wanted and advised accordingly as to what might be best for you.

Réponse de Richer Sounds - Hull
Paul was very knowledgeable and helpful with my purchase of a new turntable.

Réponse de Richer Sounds - Hull
Fantastic experience. The staff were so friendly. Very knowledgeable and not at all pushy. I would definitely recommend to all my friends to go here

Réponse de Richer Sounds - Hull
Competitive pricing is important.Sales team very helpful, friendly and knowledgeable.Easy to contact with any queries. Overall a good experience.Thank you.

Réponse de Richer Sounds - Hull
Wasnt sure what needed ,but rich pointed me in the right direction ,iam very happy with new record player and great speakers ,very friendly and listed to what i said ,happy customer 👍

Réponse de Richer Sounds - Hull

Réponse de Richer Sounds - Hull
The staff were so helpful and very knowledgeable. Would recommend shopping here if need any advise on hi first. Prices very good too

Réponse de Richer Sounds - Hull
Always very friendly, knowledgeable and happy to help. An excellent all round hifi/ audio retailer

Réponse de Richer Sounds - Hull
I have used Richer sounds Hull for as many years as I can remember, buying Hifi separates and TVs because of their knowledge, willingness to engage, advise, competitive prices and 6 year warranty.
Now 61 and disabled I rang the Hull store and spoke to their manager of 17 years. I needed a new TV, ad my 13 year old Panasonic plasma TV finally gave up. I listened to the managers advice and explained I was stuck in my chair for the weekend and couldn't get in the store. 6 hours later the manager personally delivered my new TV into my front room. That is understanding my needs and situation. He went above and beyond and I thank him for his personal service to me. My new TV is a Tcl, has fantastic picture and audio.
So, don't go anywhere else just go to Richer sounds Hull (if you live around here),

Réponse de Richer Sounds - Hull
I received brilliant customer service from all staff at the Hull store. They were really friendly and helped me change the TV I ordered and gave me a discount on the soundbar that came with it and they even offered free next day delivery which was really nice.
10/10

Réponse de Richer Sounds - Hull
Staff was very friendly and talked me through the tv I wanted,when the tv arrived I set it up and I'm really satisfied my with my purchase,I would definitely recommend Richer Sounds to anyone wanting a new tv at great prices
Paul was very helpful to talk us through the options of OLED TVs and their features. That gave us valuable information on decision about the TV we have ordered.
Also he informed us of various deals available with the TV and emailed the options and costs in detail.
In addition he was kind to give us a demonstration on their media room of the various sound bar options and helped us compare them.
Very professional and of course they offer the best deals in the region.
We are awaiting the delivery of the goods, delivery is free as well on our purchase.
Great service, knowledge, price. Wouldn’t go anywhere alse to purchase a TV.

Réponse de Richer Sounds - Hull

Réponse de Richer Sounds - Hull
I like shopping at richer sounds as the people there are friendly and helpful . Before visiting g I had rung as I was looking at a cd player to hook up to my yamaha amp I also needed one that would play recorded cds as my arcam would not after looking on line a d reading reviews I went for a arcam cd5 I did ask if it would play recorded cds and was told if it did not I could return it for a refund . I did buy it it was easy to set up and played all cds 💿 I put in the sound is fantastic i would say better than a lot of high end machines so many thanks again to richer sounds Hull
Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

Réponse de Richer Sounds - Hull
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.