Richer Sounds - Hull Avis 

2 248
•
TrustScore 5 sur 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 248)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We had a TV installation and Paul

We had a TV installation and Paul, who fully installed it, couldn’t have been more capable, friendly and informative. We are also delighted with the product.

10 mai 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great staff very polite

Great staff very polite. Ordered cd player was delivered the day they said. Very happy with my purchase.

9 mai 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Top customer service and decent prices

Some of the best customer service around along with very decent pricing. I had delivery issues with some of the equipment but they were sorted immediately by speaking to the sales team and no bother getting through to them. It's just how it should be but rarely is.

3 mai 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Fabulous help from Laurie throughout…

Fabulous help from Laurie throughout our time in the shop and over the phone whilst buying our new television. Thank you 😊
Would highly recommend this company.

5 mai 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

As usual

As usual. At richer sounds, service 10 out of 10 I ordered a Manhattan recorder but to order one in as the shop did not have any in stock maybe a little in stock would be a help.

5 mai 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Knowledgeable ,friendly staff

Knowledgeable ,friendly staff. Trustworthy. Gave them our brief of what we needed and the man who served us just ordered it and delivered it a few days later for free.
Great service

4 mai 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

First class service and help.

From the first contact with Kal to collecting the goods excellent service. Kal went through a couple of options re my choice of equipment but agreed my choice was excellent. Placed the order over the phone and collected the next day. Chappers did the heavy lifting carrying the shopping bag to the car😉. seriously great service.

29 avril 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great demonstration

Great demonstration, prompt service and delivery. The one drawback being that having read all the very good reviews about the Majority Quadriga I decided to compare it to the Ruark 3S. My mistake as it's cost me a lot more. Result - somebody else in the household not too happy with the outcome.

28 avril 2026
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Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Good service

Friendly staff when ordering. Came when said it would between times quoted. 2 drivers to deliver. When i wasnt there myself. The driver took picture of my partner and his name. So made sure it was safe to leave. Very impressed.

25 avril 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Service with a smile

Trav and Rob did a superb job delivering our tv
Was very polite and took great care putting it where we wanted, pity they all arnt like that , well done guys 👍🏻

22 avril 2026
Avis spontané
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Tv purchase l…

The young man in the shop was helpful and friendly. The delivery was on time and the delivery men were more than helpful as we needed to request a specific delivery time. Overall a pleasant shopping experience.

15 avril 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Super service at Hull

Laurie was extremely helpful. Had prepared the equipment that I had asked about. He was helpful too in finding trial tracks to listen to. All round very satisfied,

13 avril 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Impecable Service

Tom served me, he was absolutely amazing! He helped me pick out the best turntable for my needs, and it came in the next 2 working days! Definitely recommend!

11 avril 2026
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Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The simplest process from the start to…

The simplest process from the start to finish and at a great price. The Staff seemed great even though I only enjoyed two or three minutes of their time.

9 avril 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

First time shopping at Richer sounds

It was the first time I've shopped with Richer Sounds and the whole experience was brilliant from start to finish.
I would definitely recommend this company from the novice like myself who frankly doesn't know anything about technology to those of you out there who wants quality item's plus you get to actually speak to another Human being not just tick boxes on a screen

6 avril 2026
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Réponse de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Super helpful Hull store staff

Super helpful Hull store staff, great product price.
Accommodated my request with no hesitation.
All round great experience.
AAA⭐️ service.

3 avril 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

i popped into the hull shop on fri 10th…

i popped into the hull shop on fri 10th at 1pm and ordered a 75" tv and it was delivered 11am on the 11th.
the full buying and delivery experience was flawless

11 avril 2026
Avis spontané
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

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