When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Voir plus
L'entreprise a répondu
Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Voir plus
L'entreprise a répondu
Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
88-90 Prospect Street, HU1 3RT, Hull, Royaume-Uni
- 0333 900 0059
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Good advice from Joey made choosing the…
Good advice from Joey made choosing the product an easy task
10 janvier 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
We went in for a cd player and was…
We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr
7 janvier 2026
Réponse de Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Searching for a Soundbar
Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.
7 janvier 2026
Réponse de Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful friendly store visit
The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.
8 janvier 2026
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
Very knowledgable and enthusiastic…
Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.
7 janvier 2026
Réponse de Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Outstanding customer service
Outstanding customer service, very knowledgeable and extremely helpful staff.
3 janvier 2026
Réponse de Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
My go to shop for TV and Wifi
I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.
15 novembre 2025
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
Tv purchase
All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.
2 janvier 2026
Réponse de Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Staff were fab nothing too much trouble…
Staff were fab nothing too much trouble great price
31 décembre 2025
Réponse de Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great customer service.
Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.
8 novembre 2025
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
Réponse de Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fabulous
Fantastic service cannot fault, television arrived before delivery date. Highly recommend
30 décembre 2025
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
Excellent customer service
I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.
30 décembre 2025
Réponse de Richer Sounds - Hull
Dear Mrs Boillat,
Thank you for the feedback although I was terribly sorry to read about the mix ups and poor communication which sounds pretty dreadful.
Whilst I'm pleased that the TV is now installed and you are happy, we of course take negative feedback seriously and will investigate ASAP with the store to find out what happened plus contact you to put matters right.
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Friendly staff great recommendations
Friendly staff, great recommendations, and even gave me a Christmas bonus on top.
29 décembre 2025
A very big thank you to Paul store…
A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.
31 décembre 2025
Avis spontané
Réponse de Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Very professional and helpful staff
Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.
26 décembre 2025
Réponse de Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service
Went in to buy a sonos beam, they had sold the last one that morning, but got me one sent out from the main warehouse quickly.
28 décembre 2025
Really helpful and knowledgeable staff
27 décembre 2025
Réponse de Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
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