Richer Sounds - Liverpool Avis 

2 961
•
TrustScore 5 sur 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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5,0

Tous les avis

(2 961)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best audio, visual on the high street

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff, and it just there when you need to see something in the flesh.

11 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Above and beyond as ever

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the shop shortly after they opened up. Had the staff to myself and was sat down in a comfy sofa in the viewing room with an assistant and we talked for an hour and comprehensively covered all my questions. There was no sales pressure and I achieved what I went there for_ got detailed advice from an expert to give me confidence to make the purchase - which I did.
I think I got a good deal and am pleased with the new telly which was delivered (free) on the date I specified. Post sale communication has been excellent and the couriers used were also above and beyond.

9 octobre 2026
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Réponse de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Many years of excellence

I have bought all my hi-fi equipment from Richer Sounds since the early eighties they have never let me down both in service and in quality of product. This time was no exception and I am very pleased with my latest purchase.

9 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Honest

Honest, knowledgeable staff who advised best equipment to purchase, which separate would work best with each other without trying to oversell unnecessary items.

10 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Superb staff assistance and great recommendation

The staff member I spoke with really impressed me by taking the time to look up what type of system I had at home so he could recommend the most suitable subwoofer, and then readily answered several other unrelated queries. The item was delivered the next day and absolutely exceeds my expectations.

8 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

The company does EVERYTHING well

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice they give. They are all enthusiastic about the company, and there's a buzz of energy about the store. We've been helped by a good cross section of the staff at the Liverpool branch, and they've all been great to deal with. Nothing is too much trouble, no question goes unanswered.

5 octobre 2026
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Réponse de Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Helpful in ensuring purchase was the…

Helpful in ensuring purchase was the right one. Have used Richer Sounds for many years in buying Hi fi and TV have always given exemplary service and good advice.

7 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent technical advice from very…


Excellent technical advice from very knowledgeable friendly staff.
No pressure sales .
I would never had found what I needed though an online search.

7 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Richer for shopping with

These guys make you feel welcome and comfortable from the moment you meet.
Knowledgeable without being pushy with it.
Extreamly nice people and very helpful.

7 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Satisfied long time customer

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier communication to ensure I was home. TV now installed on my wall. Life is good. Thanks Richer Sounds - John

6 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

The usual outstanding service!

Recently purchased a Fosi mc331 amplifier which is outstanding value for money and sounds great! Stuart at the Liverpool branch was most helpful leading up to my purchase. I always consider Richer Sounds first when considering purchase of any hi fi equipment.

3 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful, patient and polite with me. Pleased with the goods I did purchase and would not hesitate to shop from richersounds again.

6 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Kelvin was very informative regarding…

Kelvin was very informative regarding the tv we were looking to purchase. He explained the options available to us regarding quality and price. We never felt under pressure to purchase but are extremely happy with the tv recommended by him.

5 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very pleased with the service that we…

Very pleased with the service that we received. The daunting task of replacing our equipment was always going to be a chore for us. New technologies are very challenging. We were given the full treatment of comparison and explanation. We are so grateful and are delighted with the choices we made.

1 octobre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

The attention to my questions

The attention to my questions, the display housing the product I wanted .
The instant offer of free delivery next day due to low stock. Approachable staff, well mannered excellent

30 septembre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Wonderful

As always Richer Sounds Liverpool came up with the excellent - as always - goods when I needed a new CD player. Great customer service and next day delivery. Thank you again.

28 septembre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

i knew what i wanted Dave the assistant…

i knew what i wanted Dave the assistant manager was great my item was delivered the next day great service.
I will be going back to see about a new tv very soon.

23 septembre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great advice.

Great advice from the staff at the Liverpool branch. Helped me make an informed choice to fit my needs.

27 septembre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Brilliant Service

Fantastic service - helpful and knowledgeable advice.

27 septembre 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

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