Richer Sounds - Liverpool Avis 

Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

Called store to check if item was in stock, they physically went down to the store room to check and reserved it for me to pick up there and then, was ready and waiting when I arrived at store later that day to collect, always get the best service at Richer Sounds

Excellent advice, given by Diego, good price and 6 year warranty.

Diego was most helpful in my quest for a replacement TV. I’m happy with my choice as I didn’t want to go overboard with size and technological extras.
Plus, I had it delivered,installed and set up by John who had been nine years ago, again very helpful in the process.
Thank you both.

Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

Genuinely brilliant customer service, from someone both knowledgeable and looking to make it easier for you. Shout out to Stuart who helped me out via the phone, fantastic.

Easy to find the item I needed and the store service was amazing in and out with my purchase completed within 15 minutes as I was prepared when I went with the product I wanted to buy I also joined the VIP club and got £10 off my order.

Company sells excellent products and has well informed staff.

Easy to contact as and when you have any queries. Very helpful staff and best of all ….. great products, great prices and fast delivery.

Great service and product

Diego the Manager looked after us. Great service

The entire buying experience with Richer Sounds is brilliant the knowledge and customer service is second to none. This is my 4th time and once again it was perfect.

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it ended up better. For anything related to this in the future, I'll always go to the Richer Sounds Liverpool team to consult with them first. Thanks fellas 👍 very happy customer

Fantastic service and advice from Kelvin at the Liverpool shop. Guided me in the right direction for the purchase of my amp and speakers and gave me a great deal, thank you

I've made several purchases from Richer Sounds, and always been happy with service/delivery.
Only ever had one problem with a tv. Richer Sounds have an excellent service policy.
They sent it for repair on 3 occasions but fundamentally there must have been an unrepairable issue.
With that, they offered me generous compensation on 3 yr old unit, and also arranged delivery and collection (of the faulty tv).

So far so good.
Not their fault the tv was faulty but in my opinion they did all they could to repair and eventually compensate me in order to get a replacement.

Diego at Richer Sounds Liverpool, thank you. Excellent service, helpful, efficient and friendly.
My purchase came with a Six year warranty and free delivery. Delivery within two days by BJS Home Delivery, who again were excellent.
If you're thinking of purchasing quality TV or Audio, go to the experts, you won't be disappointed.

Personal attention, friendliness, honest advice, recognition of customer loyalty.

Item wasn't in store when I checked. The staff member ordered it for next day delivery, no problem. Perfect.

Staff excellent & knowledgeable
Extensive range of tvs & accessories.
Stuart was very quick answering my emails & gave lots of useful information.Also helpful in store with my purchase.
Pleased with my new tv for the kitchen