The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Voir plus
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The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Voir plus
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Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Voir plus
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I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Voir plus
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It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Royaume-Uni
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Great service from everyone in the Liverpool branch. Who took time to explain everything too us. Great shop would definitely recommend to my friends and family.

Réponse de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool
Excellent expert advice and efficient, friendly professional service every time; couldn't be bettered; Justin this time; many thanks.

Réponse de Richer Sounds - Liverpool
I have bought many televisions of richer sounds the staff are lovely its local thry bring it up to me very thankfull fab staff

Réponse de Richer Sounds - Liverpool
Diego spent the best part of an hour with me discussing all the options I had. In the end he recommended me a product that is perfect for me and cost way less than I expected to pay. The service was very personal and it was nice speaking with someone who knew their subject.

Réponse de Richer Sounds - Liverpool
It was a very pleasuring time it went very smoothly and I am very pleased with the tv I purchased my last one from with them.

Réponse de Richer Sounds - Liverpool
I called in to prchase a cd player, & was given good advice & which one would be best one .

Réponse de Richer Sounds - Liverpool
Great service and staff, excellent competitive prices, and knowledge. Thanks 👍

Réponse de Richer Sounds - Liverpool
The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive)..
I've always had great service at Richer Sounds and will have no hesitation in using them again

Réponse de Richer Sounds - Liverpool
All queries relating to my purchase of the oled tv where answered with excellent knowledge of the TV by the staff at Liverpool.

Réponse de Richer Sounds - Liverpool
Good television and at an amazing price. Glad I joined the vip club earlier In the year.
Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.

Réponse de Richer Sounds - Liverpool
Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful.
I can't think of many places that would rather sell you the thing that meets your requirements than oversell something you just don't need... Their focus on value & customer needs has kept me a return customer for almost 30 years!

Réponse de Richer Sounds - Liverpool
Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang in. Second delivery wasn't made because goods returned to wrong depot. Third delivery was made. Not fault of Richer.

Réponse de Richer Sounds - Liverpool
Always professional and knowledgeable. Never go anywhere else.

Réponse de Richer Sounds - Liverpool
I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and they said to pop down and they'd have a look at the item for her. She arrived a little early just before opening hours the next day. The employee saw her waiting and opened up early for her and helped her with her problem.
They guy/s there couldn't be any more helpful, fantastic customer service.
Other than that, RS have yet again gone above and beyond, on service, delivery, and price. Richer Sounds are my first port-of-call for Audio/TV equipment etc. Even "IF" they did happen to be more expensive than the likes of Amazon etc (they're not more expensive btw they're often cheaper) i'd still pay the extra and get first class support, better warranty, and support a British bricks-and-mortar company.

Réponse de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool
Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

Réponse de Richer Sounds - Liverpool
Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

Réponse de Richer Sounds - Liverpool
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