Richer Sounds - Liverpool Avis 

2 961
•
TrustScore 5 sur 5

5,0

1-5 Berry Street, L1 9DF Liverpool, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The company does EVERYTHING well. The recruitment procedure seems to constantly attract people who are great communicators, expert in their product knowowledge, generous and patient in the advice the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im a long standing customer of RS but now live 50 miles from my nearest store. On a few days break to Liverpool, finalising my choice of a new premium TV, after months of research, i went to the sho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Richer Sounds for many, many years. I believe they are the best audio and TV specialists on the high street. My local store in Liverpool has some of the most professional and helpful staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was a seamless hassle free experience from start to finish. Popped into the shop asked for the tv I wanted paid and left within 10 mins max. Free delivery three days later with great courier commun... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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5,0

Tous les avis

(2 961)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our first record player

Great service from everyone in the Liverpool branch. Who took time to explain everything too us. Great shop would definitely recommend to my friends and family.

22 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent Expert Staff

Excellent expert advice and efficient, friendly professional service every time; couldn't be bettered; Justin this time; many thanks.

29 juillet 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

I have bought many televisions of …

I have bought many televisions of richer sounds the staff are lovely its local thry bring it up to me very thankfull fab staff

17 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Saved me money!

Diego spent the best part of an hour with me discussing all the options I had. In the end he recommended me a product that is perfect for me and cost way less than I expected to pay. The service was very personal and it was nice speaking with someone who knew their subject.

19 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

It was a very pleasuring time it went…

It was a very pleasuring time it went very smoothly and I am very pleased with the tv I purchased my last one from with them.

12 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

I called in to prchase a cd player

I called in to prchase a cd player, & was given good advice & which one would be best one .

18 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great service and staff

Great service and staff, excellent competitive prices, and knowledge. Thanks 👍

18 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A Great Experience.

The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive)..
I've always had great service at Richer Sounds and will have no hesitation in using them again

17 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

All queries relating to my purchase of…

All queries relating to my purchase of the oled tv where answered with excellent knowledge of the TV by the staff at Liverpool.

17 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Good television and at an amazing…

Good television and at an amazing price. Glad I joined the vip club earlier In the year.
Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.

14 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Service that stands the test of time

Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful.
I can't think of many places that would rather sell you the thing that meets your requirements than oversell something you just don't need... Their focus on value & customer needs has kept me a return customer for almost 30 years!

29 juillet 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Nice company to deal with

Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang in. Second delivery wasn't made because goods returned to wrong depot. Third delivery was made. Not fault of Richer.

13 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Exemplary customer service from RS Liverpool

I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and they said to pop down and they'd have a look at the item for her. She arrived a little early just before opening hours the next day. The employee saw her waiting and opened up early for her and helped her with her problem.
They guy/s there couldn't be any more helpful, fantastic customer service.

Other than that, RS have yet again gone above and beyond, on service, delivery, and price. Richer Sounds are my first port-of-call for Audio/TV equipment etc. Even "IF" they did happen to be more expensive than the likes of Amazon etc (they're not more expensive btw they're often cheaper) i'd still pay the extra and get first class support, better warranty, and support a British bricks-and-mortar company.

13 juillet 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service

Great service, quick knowledgeable support in store

18 juillet 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Staff so helpful

Staff so helpful. Nothing is too much trouble for them.

11 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Order taken and processed same day and…

Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.

10 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Member of staff who I dealt with in…

Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too.
Delivery was exactly what we had agreed with the staff extremely helpful.

8 août 2026
Logo de Richer Sounds - Liverpool

Réponse de Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

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