Richer Sounds - Milton Keynes Avis 

1 848
•
TrustScore 5 sur 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I made a mistake in the ordering of a pair of Tangent HiFi devices online - instead of a CD player to go with the Amp, I'd ordered the Tuner. However Richard, at the Milton Keynes store, was brilliant... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent friendly and pragmatic service from your store in MK once again! Richard deserves a mention as it's people like him that keep me, and my family, returning to shop at Richer Sounds

L'entreprise a répondu

Noté 5 sur 5 étoiles

LG 65” OLED repair. I have a 65” OLED LG TV (best TV I’ve ever had) and it recently started turning itself off. I contacted LG who referred me to a local repairer - who didn’t even answer the phon... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff at Milton Keynes very helpful and provided excellent customer service. In particular Gilbert who was exceptional. I have used this branch for many years and find the customer service... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 848)

24 867 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent help from Richard in RS…

Excellent help from Richard in RS Milton Keynes when demoing a couple of potential new Amplifiers. I chose the Cambridge Audio AXA35 to replace my 20 year old Marantz and I am very happy with the purchase. It sounds great. Cheers.

13 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A sterling service throughout. 🙏

I'd like to say a big thankyou to Adam, who made my recent experience a real pleasure. I visited the store with a plan to upgrade all of my equipment. His knowledge and experience served to relax me that what I was looking to purchase was correct for my needs..
I ended up revising my original plan and trusted his advice. The guys in store are unbiased and give honest opinions. The whole team are such nice guys, and I can see why people favour the service over other businesses.. I came away very happy, and felt very well looked after! Long may the store continue to provide such a great service.. Thanks so much Adam & his colleagues. Bravo 🙌
Kind Regards.
Mr Phillips.

12 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Fantastic service

Guys in the store at Milton Keynes are very helpful and honest to look for the best requirements.
I cannot fault them and I would recommend them in a heartbeat.

8 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

My click and collect order was ready…

My click and collect order was ready the next day and the staff even carried it out to my car, which was very nice of them.

11 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Samsung smart oled tv

Had an idea what we wanted but Assistant was extremely helpful and explained all to us...took tv away same day.

11 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Very attentive

Very attentive, knowledgeable staff. Stuck to my budget, gave me options, very happy with the final product

9 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent Customer Service

We visited the MK Richer Sounds to get some advice before buying the TV we had researched. The staff there were knowledgeable and helpful. Our order was placed and the TV was delivered promptly. I would certainly use Richer Sounds again for future purchases. Excellent customer service.
Thank you very much.

23 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Ordered on Saturday evening

Ordered on Saturday evening - picked up on Monday, very good coms and a quick service at great price. Extended warranty great as well. Thanks

2 mars 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Good service

Helpful, knowledgeable and friendly staff.

26 février 2026
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Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

My experience at Richer Sounds in Milton Keynes was excellent!

My experience at Richer Sounds in Milton Keynes has been nothing but excellent. They are a very good team who are flexible, helpfully and knowledgeable. They aren't just selling whatever happens to be in the shop, they have a genuine interest in Hifi and have clearly listened to the products that they sell with much enthusiasm. I got great advise, but not the type of pushy sales you get when somebody is just after your money. I can highly recommend them as a place to explore what you need and desire before you commit to buying. I also had no problem returning an item that was not suitable.

Overall I can highly recommend Aiden and his team for great customer service!

26 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great service

So good to be able to speak to someone who was knowledgeable and could actually show me the TV he was suggesting met my needs.

25 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Bloomin' fantastic service

Bloomin' fantastic service. My husband & I popped into the Milton Keynes branch as we were looking at buying a turntable. Richard couldn't have been more helpful, with absolutely no pressure whatsoever. After mulling over his advice we placed an order and couldn't have felt like more valued customers. I now wouldn't shop anywhere else for electronics - top class service before, during & after purchase. Richer Sounds could teach other companies a thing or two on customer service

23 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Such an understanding and helpful team

Great advice from the team. Quick delivery and effortless communication around delivery.
I ordered a TV that was too large and I was able to replace with a smaller unit without question. Richer Sounds have the customer experience really sorted out.

24 février 2026
Logo de Richer Sounds - Milton Keynes

Réponse de Richer Sounds - Milton Keynes

Thank you for your 5 star review!

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