Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Voir plus
L'entreprise a répondu
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Voir plus
L'entreprise a répondu
Fantastic experience. Thanks to Ben from the Nottingham store for going out of his way to secure the amp for me. Able to pay cash which must continue.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
108 Mansfield Road, NG1 3HD, Nottingham, Royaume-Uni
- 0333 900 0035
5,0
Excellent
2 k avis
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They where so helpful nothingn was to…
They where so helpful nothingn was to much very good service
22 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service. Solid array of products.
I was feeling quite lost, trying to find the right setup for an old turntable that I'd been given by a relative. The abundance of choice and information on the Internet can be overwhelming for me, so I went for some in-person advice.
On my first visit into Richer Sounds, I was given clear, simple advice for what to look for. There wasn't any pressure to buy and I was given plenty of patience to ask any questions I had about the potential set up.
Afterwards, I found a model of speakers for a reasonable price that was luckily in stock at Richer Sounds. I booked in for a test with these speakers and a budget friendly pre-amp (chosen by the shop staff). When I next visited, I was brought into a separate room where I could test my turntable from home connected to the new speakers and pre-amp. I was very happy with the sound quality and decided to purchase the whole set up.
I'd certainly recommend Richer Sounds to those looking for anything hi-fi or TV related.
20 juin 2026
Avis spontané
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Good communication between stores
Good communication between stores. Bit of parking at the Notts store which is a benefit. Everything ready and the guy carried the tv to my car.
Good price and guarantee so I’m happy enough.
I’ve bought most of my big TVs from Richer Sounds because of the above.
19 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great team for service and prices
Proffesional service and a team that have worked together for years, are a breath of fresh air in these times of " we must meet targets and forget the customer service" I have used the nottingham shop for years and its great to see that nothing has changed in regards to how you are treated as a customer. Alex the manager as helpful as he always has been , along with great staff.
19 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The salesman was very informative and…
The salesman was very informative and didn't try to push products on to us which is alot better. He listened to what i was after and pointed me in the right direction no hard sell which I hate so I was more then happy to buy
17 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Needed a new TV
Needed a new TV, gentleman in shop spent time going through all the options . Purchased TV that day . Delivered in timely manner.
14 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.
17 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
It was a pleasure to speak with Ben who…
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.
15 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.
13 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Fantastic service, great staff & store
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.
12 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great experience for my elderly relative!
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David
3 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great Service
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend
9 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review!
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service and the best price
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T
5 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Good staff, right product, great price
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.
8 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Buying a turntable
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.
6 juin 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic customer service
Fantastic customer service. Very knowledgeable staff and happy to help.
Speedy delivery and excellent communication
6 juin 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review!
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