Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Voir plus
L'entreprise a répondu
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Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Voir plus
L'entreprise a répondu
Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Voir plus
L'entreprise a répondu
It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... Voir plus
L'entreprise a répondu
We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Royaume-Uni
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The staff were very helpful and the order arrive a week ahead of schedule

Réponse de Richer Sounds - Prestwich
I recently visited the Prestwich store and was helped by a guy called Ellis. He was incredibly helpful and immediately put me at ease after a stressful move had meant either I had a problem with my turntable or amp. Ellis helped me diagnose the problem was the amp and was trying his upmost to help me without me needing to spend anything. In the end it was best to get the amp replaced and Ellis stuck within my budget and got me a great deal on a new amp and am really happy with it. His colleague Dom was also really friendly and cheerful and helped Ellis with finding the right product for me, at no point did i ever feel pressured. I've always purchased from Richer Sounds and this experience proved to me why I always do. I'll be back soon for a CD player and maybe a cassette player

Réponse de Richer Sounds - Prestwich
helpful store staff and deliver staff - nothing was too much trouble

Réponse de Richer Sounds - Prestwich
Two assistants in Richer Sounds Prestwich didn't get names dealt with the younger of the two, nice to go into a store and speak with someone who knows their job. Pleasure to deal with. (The older one seemed a bit grumpy.

Réponse de Richer Sounds - Prestwich
The people at Richer Sounds are helpful, and highly knowledgeable about audio-vision tech.
They have a very fair returns policy unlike other retailers, and the VIP Club is great with money off.
They even give you a brolly to keep if it's raining. Unfortunatley, it wasn't raining when I visited.

Réponse de Richer Sounds - Prestwich
I like to say that richer sounds are brilliant . I was looking for a turntable in the clearance stock and two turntables stood out at me with my budget and I didn’t know which one to go for but the problem was one was near Manchester and the other was I Chester and I live in between them both . So I rang both shops up and asked questions about both turntables and Chester told me if it was his money then go for for the pro-ject turntable. And he was was right . Thank you to richer sounds.

Réponse de Richer Sounds - Prestwich
Was after a system and called in. Noha was very good got me sorted with plenty of advice. Will definitely use again and recommend them. Thanks again guys excellent service.

Réponse de Richer Sounds - Prestwich
Helpful knowledgeable shop staff. Competitive pricing.

Réponse de Richer Sounds - Prestwich
Went looking for a sound bar and woofer the guy who served me gave me good advice he was’nt pushy new everything about the product I ended up by buying from them, Told me I would receive it in 3 days received it next day, great service would certainly shop there again.

Réponse de Richer Sounds - Prestwich
Richer Sounds is my 1st choice when looking for entertainment equipment. Staff are very knowledgeable and take the time to listen to your requirements, advise on which equipment is suitable but only after spending time on finding what equipment is available in Stock.
Specialist delivery company assures you it will be handled with care and delivered in a timely manner well within the delivery window.

Réponse de Richer Sounds - Prestwich
Always great service and knowledge Andy the manager does a fantastic job job

Réponse de Richer Sounds - Prestwich
As always, very helpful and knowledgeable. It’s a pleasure to shop there. Well done RS Prestwich, gt Manchester.

Réponse de Richer Sounds - Prestwich

Réponse de Richer Sounds - Prestwich
Following receipt of Sale Items I left an email query regarding possible availability of a sound bar to go with my new TV.
Had excellent customer experience and service from Richer Sounds Prestwich Branch resulted in me purchasing (by telephone) and receiving prompt delivery of a sound bar which suited my needs perfectly and at a great price.

Réponse de Richer Sounds - Prestwich
We we’re assisted by Dom he was very helpful
answering our questions and our experience with
his help made our choices easier.

Réponse de Richer Sounds - Prestwich
Salesman was very helpful and answered our questions and gave good advice.

Réponse de Richer Sounds - Prestwich
Good deal ! Very happy ! Delivered on time ! What more do you want ! Thanks !

Réponse de Richer Sounds - Prestwich
Usual informative helpful service, haven't shopped elsewhere for 20 years

Réponse de Richer Sounds - Prestwich
The young man who served us was extremely pleasant, efficient and helpful. Thank you very much.

Réponse de Richer Sounds - Prestwich
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