Richer Sounds - Solihul Avis 

As usual staff very helpful. Went in to just look but of course really wanted to buy but they didn’t push. Excellent service.

Polite friendly well informed staff . Had done some research myself into what I was after and Martin knew and advised me accordingly between the different makes of cd player I had looked into . Fast delivery , came next day . Very pleased with the make of cd player I was advised to purchase . 👍🏼

Reliable delivery service and excellent tv set

Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.

Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday

Rang Solihul to make an enquiry regarding a TV. I found them to be very helpful and knowledgeable. Once I had decided which TV to purchase I rang back to place an order over the phone with Karl.
Delivery was booked and all went smoothly. A couple of days later Karl emailed me to make sure all was okay.
I am more than happy with the TV and the service I received from Karl and the Solihul branch. I would not hesitate to deal with Richer Sounds again in the future. Very good customer service. Thank you.

Superb customer service as usual

Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.

Well mannered and knowledgeable staff would recommend to anyone

Went into the Solihull store to purchase a new TV. The advice and service from Martin at the store meant I got a better model than I had identified, and saved £400. What was a really nice touch was receiving a direct email a week later to ask how we were getting on with everything. Will 100% be using them in the future.

Excellent service and delivery was fast and on time.

Great reasoned advice

My selected products were delivered to my local store within the stated timescale when I ordered.
The day it arrived someone from the store called to let me know and that I could collect it at my convenience
Friendly and helpful staff were great

I have dealt with Stuart a number of times during the last month for various purchases. Each time he goes the extra mile to make my shopping experience a seamless process with competitive prices.

Excellent service great prices would highly recommend richer sounds

I wouldn't go anywhere else! Special mention for Sam and Martin. Everything you want as a customer - kind, expert knowledge, no hard sell, and my local store at Solihull is dog friendly - our gorgeous greyhound loves it too!

Helpful and knowledgeable as ever.

Always polite and helpful. I must have bought over 50 things from Richer Sounds over the years and for good reason

Fondly remember the original store in London Bridge (the one that held the world record for the highest sales per sq. foot)

Staff at Solihull as helpful today as those staff in London all those years ago.

Stuart was brilliant in tracking down a replacement remote for my Marantz cd player, going to the trouble of obtaining the genuine Marantz original.
I cannot fault the great service from Richer Sounds Solihull store!

Great very helpful staff. Knowledgeable willing to go the extra mile for someone (me) that maybe doesn’t understand the concept of Bluetooth streaming so well.