The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Voir plus
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This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... Voir plus
L'entreprise a répondu
I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... Voir plus
L'entreprise a répondu
Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Royaume-Uni
- 0333 900 0093
4,9
Excellent
7 k avis
Demande des avis aux clients
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Réponse de Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
Great Service and a Fantastic Deal!
I recently purchased an LG OLED TV from Richer Sounds and had a great experience. The whole process was smooth and professional. A special thanks to John from the telesales team, who helped me promptly and got me a really good deal. His support made everything quick and hassle-free. Highly recommend Richer Sounds for their great prices and excellent customer service!
29 avril 2026
Réponse de Richer Sounds - Telesales
Thank you for your wonderful feedback
Unbelievable great level of customer…
Unbelievable great level of customer service not seen anywhere else . The guys there are absolutely brilliant . Service and price best you can find.
29 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great experience
Great experience buying a hi fi rack and arranging for delivery on a specific day. I dealt with John who was very helpful and efficient. Delivery was exactly as requested.
27 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your feedback, great to read you were happy with our service.
I have made quite a few purchases from…
I have made quite a few purchases from richer sounds over the last few montha to make my cinema room/media wall pop. The Philips Oled TV I just purchased has an excellent picture and is about as large as I would wish to go in the space. But the sound by the klipsh reference 5.1.2 speakers are the stars of the show. All supplied by Richer Sounds who have been excellent with advice, communication, price and delivery
24 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The telesales team at Richer sounds…
The telesales team at Richer sounds really shone through when I was making my purchase. They found me the best price and helped me to pick a suitable day. The amazing service I always expect from Richer Sounds. The delivery was OK, but the box had been bashed a little bit by the delivery company (who clearly had a massively overloaded van).
6 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
LG purchased
From the moment I called I found the sale rep very easy to talk to,
He described all I asked about the LG G5 that I needed to know.
Including the fitting of the tv to the wall bracket provided with the unit.
Ordering was simple even added a discount for one thing or another and added a free LG Dolby atmos sound system for free.
Delivery was second to none
I was asked if I wanted next day delivery for £19.95 to which I declined as I was not in any hurry to receive the Tv
To my amazement the tv arrived the next day anyway
Delivered to a room of my choice
Perfect service perfect company I would use again 5* well done guys
21 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience
The chap I spoke to was very helpful and gave me a solution I hadn’t thought of… have used richer sounds plenty of times over the years and always find the staff to be very knowledgeable, courteous and above all very helpful… will definitely use you again.
20 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service, and great to talk to humans to clarify some issues with the payment. I originally spoke to a local store who advised and gave me the contact number so I could resolve my query.
Brilliant that the item was competitively priced and I was able to use a first order discount code plus my Blue Light card!
Delivery was super quick (2 days when ordered on the weekend).
I will definitely be using Richer Sounds again :)
18 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good experience ordering Arcam amplifier
Good clear communication and a £100 price reduction on the amplifier I needed. Prompt delivery but DPD did not deliver to my address even though I made sure I was home when the package was expected.
18 avril 2026
Always use them
Always use them, service second to none, had to use telesales this time,normally hull branch
17 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Great service and great TV
Really happy with the great service I received from Richer Sounds. Easy to order, personable service, fast delivery and great product. Thank you
12 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Very fast delivery
Very fast delivery, beautifully packaged and the speakers are a joy...
12 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
The company entertained the price guarantee with no quibbles
The company entertained the price guarantee with no quibbles.
11 avril 2026
Réponse de Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer sounds were understanding and…
Richer sounds were understanding and very helpful when I had to cancel my order.
9 avril 2026
Réponse de Richer Sounds - Telesales
Thank you for your wonderful feedback
Great service and help from John
Great service and help from John , would recommend to family and friends to buy from Richer Sounds !!
Thank you very much .
9 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Spoke to Bowie in the Edinburgh shop…
Spoke to Bowie in the Edinburgh shop via customer services. Top man, and a pleasure to talk with. Gave all the information I needed to get a order for the new Manhattan S4R due for release mid May. Explained everything.
9 avril 2026
Réponse de Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic firm to deal with as always
Fantastic firm to deal with as always, Jeff from telesales was excellent and got me a great price on my item.
7 avril 2026
Réponse de Richer Sounds - Telesales
Thank you for your wonderful feedback
Great Customer Experience
Easy and reassuring customer experience. Nice speaking to a person for a change.
8 avril 2026
Réponse de Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
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