Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just had two projects designed by Kalli at Ripples Towcester. The process of agreeing the design was supportive and Kalli really took the time to get to know our priorities. We inevitably... Voir plus

Noté 5 sur 5 étoiles

We have just had a complete bathroom refurbishment by Ripples in London NW3. From design concept to completion has been efficient, excellent communication throughout and to a high standard of work.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The entire process and customer service from Roan, Sue Mee and Luke was amazing! From design to delivery, the team handled all aspects of it and I cannot thank them enough! An issue with an external... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

This company took almost 9 months to begin a job, installed units that were of an inferior quality to what we had been firmly told, charged us extra because the people they hired to install were so co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains

Écrit par l'entreprise

Experts in bespoke bathroom design, with showrooms nationwide.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(136)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

well done Ripples

Ripples Knowle did a complete of the en suite and the end result is excellent far better than ever imagined. The staff are polite and professional and the workmanship exceeds expectations.
I would not hesitate to recommend and plan using their services for the main bathroom

9 mars 2023
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for taking the time to leave us a review. We hope you enjoy your new en-suite.

Noté 1 sur 5 étoiles

Feel free for anyone to contact me…

Feel free for anyone to contact me directly to get the truth and facts about how shockingly bad this RIPPLES Wokingham company is, their installation businesses and their responses to issues. 18 months on and no working main bathroom, over £10's of £'000s in DAMAGE to our house, complete rip out and start again required, taking literally no responsibility for it and some brilliantly shocking emails from both them and V&M Arrol Ltd the implementation company Ripples provided (who are in the process of being struck off by companies house and pending an HMRC investigation as well). We will let the insurers and the lawyers argue this one out whilst we find someone competent to start again. Save yourself time, hassle and money. AVOID like the plague. If there was minus Stars available they would clean up! :-)

8 mars 2023
Avis spontané
Logo de Ripples

Réponse de Ripples

We recognise that this review is from the same household as another review written by Lottie Clementson and therefore can only re-iterate that whilst we were really sorry to hear of the installation related issues, we responded as soon as possible and professionally to any issue reported that may have been related to the products we supplied. Installation is not a service Ripples offers unfortunately and we will always do our best to help where we can.

Noté 5 sur 5 étoiles

Helen at Ripples in Chichester has been…

Helen at Ripples in Chichester has been unbelievably helpful throughout the whole process of updating our bathrooms. She has helped with the design, delivered the products to my door and has supported the installation. Nothing is too much trouble and the products really are excellent quality.
I wish I’d gone to Ripples sooner and not wasted so much time with other high street bathroom stores that just didn’t come up with what I needed.
Helen really does give a truly personal service and I will certainly use Ripples again.

28 février 2023
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for taking the time to leave us a review Dawn. It was a pleasure working on your project.

Noté 5 sur 5 étoiles

Ripples Chichester

We are delighted with our new bathroom designed by Helen at Ripples Chichester. She transformed the layout in a way we never would have thought of to create something visually stunning and which maximized the use of space. She was helpful and responsive throughout the process, and the fitters were professional, efficient and friendly. I would highly recommend Ripples to anyone considering a new bathroom.

27 janvier 2023
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for leaving us a review Fiona - it was a pleasure working on your project and we hope you enjoy it for many years to come!

Noté 5 sur 5 étoiles

Ripples Chichester

Both Helen and Derek at Ripples in Chichester were excellent in both designing and assisting us in our three bathroom renovation projects. Both also went the extra mile in personally delivering products even though we are located some distance away from the showroom.
We are delighted with the quality of items supplied and would have no hesitation in recommending Ripples of Chichester to others.

23 janvier 2023
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for the kind review Jane - it was a pleasure working on your project.

Noté 5 sur 5 étoiles

Ripples Chichester - great service

Brilliant service from Ripples in Chichester. Helen was really helpful and gave excellent ideas in presentation for bathroom and ensuite.
She worked well with our plumber and with the company that we purchased vanity unit from .

4 octobre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for your review Roma. We hope you enjoy your bathroom and ensuite.

Noté 5 sur 5 étoiles

We had an excellent experience with…

We had an excellent experience with Lisa at Ripples and the team at Barnes Installation. They refitted two wet rooms in our home. The team were helpful and worked well. Lisa planned and ordered everything on time and the bathrooms look great and work really well.

2 octobre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Fabulous to read - thank you for the review Margaret.

Noté 5 sur 5 étoiles

Fantastic customer service received…

Fantastic customer service received from the Saffron Walden branch.
I dealt with a lady called Paula who was extremely helpful and definitely went the extra mile for me!
I would highly recommend !

9 décembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for taking the time to leave us a review Stella. It was a pleasure to be able to help.

Noté 5 sur 5 étoiles

Jo at Ripples in London (Belsize Park)…

Jo at Ripples in London (Belsize Park) helped us design a fantastic bathroom for our new house in East London. Jo really listened to our ideas and provided great inspiration which reflected the style which we were after. She was very patient with some of our thoughts on palette and produced some fantastic technical drawings which really brought our ideas to life. We’ve been so pleased with the style and quality of the end product and would have no reservations in recommending Jo and the Ripples team in the future. Thanks again for all your help!

11 novembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for the review Liam - it was great working on your project. Enjoy your bathroom!

Noté 5 sur 5 étoiles

Family bathroom…

Ripples London in particular Jo Sangster has been extremely helpful, solved and created a beautiful family bathroom for us. Jo took on the challenge and came up with a design that no one else had. This meant that we were able to keep a family bath and created a stunning walk in shower with the space we had available. She created a mood board which we instantly liked, and apart from a few changes we went with all her choices. Jo also introduced us to a fitter that they use and Duncan works to a very high standard, and we couldn't be happier with the end result. Thank you all at Ripples London

21 novembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for your review Jo. It was wonderful to work on your project and we're so pleased to hear how happy you are with the finished result.

Noté 5 sur 5 étoiles

Brilliant experience, and so happy with the final product

Had an absolutely brilliant experience of working with RIpples. Jo was super friendly and helpful, listening to our input, and then providing expert guidance around choices and options. Her designs were not only beautiful, they were also super detailed which made installation really clear and easy for our contractors. All the products were really great quality, the after-sales care has been fantastic, and we couldn't be happier with our final bathrooms. Jo really took the stress out of everything, and provided original creative input while staying true to our original vision. I would highly recommend her and the Ripples team to anyone.

21 novembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for your kind review! We so enjoyed working on your project.

Noté 5 sur 5 étoiles

We had a fantastic experience with Ripples (London)

We had a fantastic experience with Ripples (London). Throughout each stage of the process – initial consultation, design meeting, installation process, post-installation – we were listened to and able to raise any issues, concerns, and questions. We felt this was always taken onboard. The timeframe and costs were clearly set out and stuck to closely - there was nothing unexpected at any point. The finished product matched up exactly to the design proposal. The installer took time to explain every part of the process, and where and how minor adjustments needed to be made. I don’t think we could have asked for anything more from Lisa and the team at Ripples. We would definitely go back there again if any future work were needed in our property.

11 novembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for your review Adam - it was a pleasure working on your project.

Noté 5 sur 5 étoiles

We needed to replace our outdated…

We needed to replace our outdated bathroom, but didn’t know where to start. We knew we wanted something really different and, looking for ideas online, discovered Ripples in Knowle (Solihull).
We went along to the showroom and was greeted by a young lady with a big smile, who immediately made us welcome! Explaining what we thought we would like, Gurnaam, gave us a tour around the displays and introduced us to many exciting products and ideas. Nothing was too much trouble and we weren’t rushed, as she guided us through the design process and put together a “mood board”. Her ideas filled us with excitement and we left afterwards, having made the decision to trust Gurnaam with designing our new shower room for us!
We now have a bright, clean, sparkling new shower room, that’s both functional and fantastic!

3 octobre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for taking the time to leave us a review Heather. It was such a pleasure working on your project. Thank you for choosing Ripples

Noté 1 sur 5 étoiles

Do not use the beaconsfield company

Do not use the beaconsfield company. They have no aftercare service at all. Never visited our property in over a year, faulty products which they don't even acknowledge!! Paid a lot of money for 2 bathrooms and no aftercare at all. Avoid unless you want to be ripped off. Charging high end prices for medium products and low end service.

1 octobre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for your response. The faulty radiator is being replaced under warranty and we have offered a refund on the mirrors due to problems with the sensor in them. We also acknowledge tiles did not arrive on time due to unforeseen delays in Spain that prevented them leaving the factory. We do value the business which is why we undertook further costs to replace the marble worktop that would normally be chargeable to the customer.

Noté 5 sur 5 étoiles

Ripples London 10/10

I had an amazing experience working with Jo from Ripples in the London branch. The great deal of effort, attentions to detail, and knowledge that Jo showed in her luxurious design was invaluable. She made my role as the installer much easier, which will really benefit the clients bathroom experience.

1 août 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thanks so much fr your review Marc - we really do appreciate it

Noté 5 sur 5 étoiles

Fantastic experience from talented designers and planners

The team at Ripples (Jo in particular) were fantastic throughout. Helped us design and install a bathroom and en suite. The design was even better than we could have imagined (and Jo was exceptional at listening to our requirements and putting those into the plans) and we’re very happy with our new bathrooms!

7 septembre 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for your review Kieran - we are so pleased to read about your experience with Jo and the team at our London showroom.

Noté 5 sur 5 étoiles

Lisa from Ripples London was excellent

Lisa from Ripples London was excellent: so helpful creating the design and supplying the fittings on time and within budget for our shower room. It now looks stunning!

13 juin 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

We were so pleased to be able to help with your bathroom Alison - we hope you enjoy it!

Noté 5 sur 5 étoiles

Bathroom Renovation

I had not done a bathroom renovation in some time and was nervous about how to do it and what to use. Jo at Ripples London made everything easy for me and held my hand through the process. I now have a bathroom which is more suited to my needs and looks beautiful too. I smile every time I enter the room. Thank you Jo. Highly recommended.
Elaine Collins

15 août 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you so much for our excellent review Elaine. We're so pleased to hear that you love your new bathroom!

Noté 5 sur 5 étoiles

A helpful, friendly (not pushy) service.

I'm not the sort of person to use a 'design' service but I felt I needed help from somebody (not a plumber) regarding changing a shower room to a wet room. Jo (Hampstead) turned out to be just the person I needed. She listened carefully to our requirements and budget and produced a lovely design, as well as helping to refurbish our second bathroom. She helped project manage both rooms and was a constant source of calm on the rare occasions when things weren't quite perfect with the installation. She was always easy to contact, even on her days off (thank you Jo!), and made the whole experience as stress-free as it could be. Highly recommended.

17 août 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

It was great working on your project Romany - we really hope you enjoy your new wetroom!

Noté 5 sur 5 étoiles

Review on bathroom renovations

Over the past 6 months we have renovated and updated our bathrooms from the 1990s look to a more modern style thanks to the Ripplesbathrooms.com London branch.
Jo their representative was really a tremendous help. Guiding me to make the right decision when I just couldn’t make up my mind. We also had an excellent bathroom installer. He was a perfectionist.
Ripples have an excellent selection of sanitary ware, taps, shower heads, shower screens, floor and wall tiles.
No wonder I couldn’t make up my mind.
We have had fully functional bathrooms since June and are extremely satisfied
Thank you very much Ripples London branch .

12 août 2022
Avis spontané
Logo de Ripples

Réponse de Ripples

Thank you for your kind review Celia. We're so pleased to hear that you're enjoying your new bathroom.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus