Rocket Gardens Avis 

370
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Fantastic shopping experience. I bought a blackcurrant and a redcurrant which arrived within a few days. Great, secure biodegradable packaging and lovely healthy plants which after only a week are... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Abundant, generous and brilliant! Have just moved house and am planting a new garden in this drought. A huge box of gorgeous flourishing plants and plug plants arrived today all green and well watered... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I wanted to give 5 stars because I believe in Rocket Gardens ethos. They provide an interesting, informative and chatty weekly newsletter which I enjoy even though I’m pretty well informed gardener... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What fabulous service. I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic. Notifications were spot on re delivery and time frames. Plants... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin
  2. Ferme bio

Écrit par l'entreprise

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

370 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(370)

101 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid

Avoid. Scam company that send dead plants and refuse refund. Worst company I've dealt with and will never use again.

18 août 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
We're sorry to hear you were not happy with your Rocket Gardens experience. Our customer service team have been in touch and have followed our procedure for reporting problems with plants as per our terms and conditions. These can also be found in the FAQs section on our website.
We have asked that you keep us informed on how the plants get on over the next week or two and welcome further communication from you should there be no improvements.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Great value for money

Great value for money , excellent delivery information given , all delivery requests followed , healthy plants ,
Very happy customer

17 août 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
Thank you so much for your comments, we are glad you were happy with your Rocket Gardens experience.
Happy planting!
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Fantastic shopping experience

Fantastic shopping experience. I bought a blackcurrant and a redcurrant which arrived within a few days. Great, secure biodegradable packaging and lovely healthy plants which after only a week are putting out new growth on the allotment, despite the heat wave.
Recommended to all my gardening friends and I will definitely be a return customer

6 août 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Liz,
Thank you so much for your lovely feedback. We are so glad your plants arrived safely and are flourishing despite the hot weather! We hope you get to enjoy some delicious berries from your Rocket Gardens plants.
Best Wishes,
Rocket Gardens

Noté 5 sur 5 étoiles

Abundant

Abundant, generous and brilliant! Have just moved house and am planting a new garden in this drought. A huge box of gorgeous flourishing plants and plug plants arrived today all green and well watered. Plants were huge and I split out quite a few of them as they were generously planted in their plugs. My new fave nursery.

11 août 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
Thank you so much for your lovely comments. We are so glad to have gained a fab new customer and are delighted to hear you were happy with your plants.
We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Noté 3 sur 5 étoiles

Hit and miss

I wanted to give 5 stars because I believe in Rocket Gardens ethos. They provide an interesting, informative and chatty weekly newsletter which I enjoy even though I’m pretty well informed gardener. Their packaging is excellent and on one occasion refunded my whole order even though some plants were viable.
Their problem is not all plants I’ve received have been in good condition. Some damaged, some so weak they didn’t survive, some far too leggy, bendy and in need of extra TLC.
My orders have been slow in coming missing important windows and getting off to a slow start however the website does make delivery windows clear, sadly then subject to change.
I want to recommend Rocket Plants but dare not as essentially my experience has been hit and miss. I want to reorder and hope for best but sense tells me not to.

8 août 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Jenny,
Thank you for your feedback, it's great to hear you enjoy our weekly gardening blog and we appreciate your comments on our eco-packing. However we are sorry that there have been a couple of issues with your order. We are always happy to replace any plants that have not survived the journey as per our terms and conditions.
I hope this occasion will not deter you from ordering with us again.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Very pleased with recent purchase of…

Very pleased with recent purchase of several different organic herb plug plants (sets of three).All significant size and healthy, also carefully packaged.
(Far better than previous experiences with other 'organic' plant companies).I've just ordered different varieties after failure with growing seeds sent from elsewhere.

27 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Valerie,
Thank you for your lovely comments, we are so glad you are happy with your Rocket Gardens herb plants. We hope you enjoy planting them.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Happy to plug Rocket Garden

After a disastrous year with the water loving vegetables in our garden and allotment that I'd seeded, a last resort was to try out plug plants. Why Rocket Garden? Because the blogs/newsletters received have been superb so from me it was time to give a little back. And there was a cry for help as they had seedlings that were in need of a home or they'd be compost.

Fennel, celeriac and peas - delivered in the heatwave - so very carefully packaged in bio-degradable packaging. Not a leaf was bent or a root out of place. Plants were still moist and leaflet of action to take on arrival was easy to spot and clear.

Watered and taken to the allotment a day after; the number of plants in each plug was more than anticipated. Easy to move out of their packing into the ground.

A few have been lost to the hot weather, mainly affecting the peas, but the fennel and celeriac are still more in number than I'd expected from ordering. The plants look healthy and look forward to seeing them swell out a bit more as each day goes by.

Carefully tending and watering the plants still which are growing up steadily. It has been very helpful to do. I'd recommend for new starters on allotments or those that don't have room, time or the equipment to sow their own seed, but can grow veggies on a balcony/in pots/small garden.

And DPD who delivered even rang the door-bell as the packaging clearly states the live nature of it's cargo so he was keen to ensure they got in a cool place!

Thank you.

2 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Kathryn,
Thank you for your lovely feedback. We are so glad your plants arrived safely during the heatwave, were extra careful to water and package them well for their journey to you.
It's so great to hear you enjoy reading our blog and newsletters too, we are glad the info has been helpful.
We hope your plants continue to thrive now they are planted in their new home.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

I ordered some wildflower plants…

I ordered some wildflower plants recently.
I received an email to say when they would be dispatched.
I realised that they would arrive when we would be on a last minute holiday.
No problem…the customer services team pulled my order back and made sure they would be arriving after my holiday. I was so grateful.
Not only that, DHL were the delivery company and so I was able to have my plants delivered to my local collection point.
Gorgeous healthy plants are now enjoying the sunshine in my garden.
Thanks Rocket Gardens

25 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
Thank you for the lovely feedback. We are so glad our customer service team were able delay your plants until you were home and the courier company could deliver your plants to your local collection point.
It's great to hear they are all planted up and growing well.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Good quality plants

Good quality plants, great customer service, and plastic free

10 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Brenda,
Thank you for your comments, we are glad you are happy with your order and our customer service team were able to assist with your query.
Kind Regards,
Rocket Gardens

Noté 1 sur 5 étoiles

Ordered plants 12 days ago, still have not received.

Ordered plants 12 days ago. Still
Have not received. Says 5-7 days. Told
Rocket I needed the plants asap. Asked
Rocket after 7 days please cancel order and refund. No reply! No phone. No email back. No refund. No plants. Only more marketing emails from rocket gardens. Horrible.

11 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Jo,
We are sorry to hear you are having some problems with your order. I can see from our system that our customer service team have replied to all of your messages but it seems your email account may have been blocking our replies. If you are able to make our email address one of the 'safe senders' in your email account this may help.
When you placed your order I can see you added some away dates which is why your order wasn't scheduled for shipping until after the date you were home due to our shipping times at the time of ordering. We would not be able to ship your order on the 7th as you would not have been home to receive it.
I hope we can resolve this issue for you so that you may receive your plants as requested.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Healthy plants and fabulous service.

What fabulous service.
I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic.
Notifications were spot on re delivery and time frames.
Plants received were so healthy and packaged with zero plastic, but fully secured so that there was no movement in transit.
I am absolutely delighted to have found this company!

10 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Leona,
We are so glad your plants arrived safely and our shipping times and communication with you was helpful and clear when ordering.
We are so grateful for your lovely feedback and hope to deliver more plants to you in the future.
Happy planting!
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

OuTStanDinG NaTuRe

The Plants I ordered arrived in supreme, condition,in the most FaBuLous Packaging, during the hottest of tempretures, ALL Biodegradable and Hand Tended. Pure testament to the Love and Care that the Gardeners imbue upon their products, from seed to sell. These Treasured Gems are in good hands, as I take on their care and nurture. I would have no hesitation in recommending this Company on the quality of its products, service, ethics and ethos. A Genuine Joy To become custodian of such well raised youngsters, in the veg patch, full of the greatest potential. ThanK YoU To ALL of The StaFF InVoLved in The ProCess, Your AttenTion ReaLLy ShineS*~~💫

8 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Vanessa,
Thank you for your lovely feedback. We are so pleased to hear you were happy with your delivery of plants and they all survived the journey despite the heat!
We hope you enjoy planting them.
Best Wishes,
Rocket Gardens

Noté 5 sur 5 étoiles

Plants grown with love.

My order was delivered successfully on time, arriving in really good condition with amazing packaging. The plants were obviously handled with tender loving care and the informative booklet was also a thoughtful addition. I have given them the best possible chance in life and they are doing really well. Although they arrived a little late I understand and appreciate now that this was due to extreme weather conditions and the team were doing their very best to nurture the plants through a tough time and it was well worth the wait! Thank you so very much all of you, I will definately be ordering from you again!

1 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Gillian,
Thank you for your lovely comments. We are so glad your plants arrived safely despite the extra hot conditions during shipping. We hope you enjoy growing your veg plants.
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

My first order from Rocket Gardens…

My first order from Rocket Gardens arrived today. It was very well packed and not a bit of plastic on any of it. It also contained a beautifully illustrated guide to growing.
I can’t praise this company enough, the plants were so healthy and strong.
I will certainly be ordering more from them.

1 juillet 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Margaret,
Thank you for your lovely feedback. We are so glad you enjoyed receiving your plants, it's great to hear you will make use of our growing guide too!
We look forward to sending you some plants in the future.
Kind Regards,
Melody

Noté 5 sur 5 étoiles

A lovely company to buy from

A lovely company to buy from, emails are sent every step of your order and you always get a response from any emails that you might send.
I have bought plants from Rocket Garden for the last two years, they have all arrived in perfect condition except for some beans last year which had some strange spots on them.
I sent photos and they were identified immediately and new plants sent out.
This years plants have been perfect so far, always well protected for delivery and no plastic in sight which is one of the reasons that I use this company as I grow organically on an allotment and at home.
They don’t always send your order in one shipment as they like to deliver the plants at their best for planting but they will email to let you know.
I will continue to use them and definitely recommend you give them a try.

26 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
Thank you so much for your lovely comments. We are glad to hear your plants arrived safely and our packaging kept them all snug and well protected for their journey to you.
When growing organic plants sometimes little issues can crop up but it's great to hear our team responded quickly to your query and sent you some replacement plants.
We look forward to sending your future plants!
Kind Regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Beautiful healthy plants

Beautiful healthy plants, excellent environmentally friendly packaging. Kept up-to-date with delivery. Very helpful, excellent service.

20 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
Thank you for your lovely feedback. We are so glad you enjoyed receiving your plants in our plastic free packaging and that you felt well informed throughout the ordering and delivery process.
We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Noté 1 sur 5 étoiles

BUYER BEWARE!

Multiple despatch change of dates. Now estimating end of June for despatch , arriving possibly beginning July , too late for plug plants to grow strong routes. The company is refusing to cancel the order. BUYER BEWARE! I will never use this company again. Bad experience.

25 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Alexis,
We’re sorry to hear that you weren’t happy with your Rocket Gardens experience, and we apologise for the disappointment this has caused.
When shipping live plants, there can unfortunately be occasions where unexpected delays occur. We always do our very best to communicate any changes as early as possible so customers are kept informed if estimated dispatch times need to be updated. I can see that we needed to do this in your case, and for that we are sincerely sorry.
When you requested to cancel your order, we provided the relevant link and explained that you didn’t need to have an account with us to complete the process. I appreciate that this may not have been as straightforward as expected, and I’m sorry for any frustration caused.
I can see that your cancellation request has now gone through, and our customer service team has been in touch to confirm this. Your refund will be processed in line with our standard timeframes, and you should see this back with you shortly if you haven’t already.
Once again, please accept our apologies for your experience. If there’s anything further we can help with, or if you have any additional questions, please don’t hesitate to get back in touch.
Best Wishes,
Rocket Gardens

Noté 5 sur 5 étoiles

Excellent service and plants

Excellent service had problem ordering, offered advice finally placed order.
Arrived when estimated, extremely well packaged, nice no plastic just card packaging (another company used plastic bags and sellotape, all but one plant died)
Would recommend Rocket and buy from again.
Plants looking healthy

2 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Roma,
Thank you for your comments. We are delighted to hear your order arrived safely and you appreciated our plastic free packaging. We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Noté 2 sur 5 étoiles

Ordered several varieties of chilli…

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request. Plants seemed small and feeble but it still early days! Second batch delivered was missing several plants and when chased was informed that they had an ‘issue’ and they are no longer available. Message was quite blunt and not really apologetic. Won’t be buying from them again

22 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi there,
We’re sorry to hear you were unhappy with the communication about your chilli plants. Our customer service team has been in touch to explain why they were missing from your delivery.

With live organic plants, stock issues can occasionally arise without warning due to factors beyond our control. We always aim to keep customers informed of any problems and are continually improving how we communicate, taking your feedback into account.
We hope this won’t deter you from ordering with us again.
Kind regards,
Rocket Gardens

Noté 5 sur 5 étoiles

Fabulous plants 😁

Rocket Gardens were helpful and courteous at all stages. They made sure I was completely aware of delivery schedules at all times and they were able to accommodate a request to change a delivery.
When the plants did arrive they were healthy and in excellent condition, all the more impressive as I live a very long way away from Cornwall! Thank you very much Rocket Gardens 😁😍

20 juin 2026
Avis spontané
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Réponse de Rocket Gardens

Hi Lucy,
Thank you for your lovely feedback. We are so glad your plants arrived safely despite their long journey to you. We are pleased our customer service team were able to assist with your change of delivery.
Happy Planting!
Kind Regards,
Rocket Gardens

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