Romans - Staines Avis 15

TrustScore 4.5 sur 5

4,5

4-8 Kingston Road, TW18 4LG Staines, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jessica Phillips is a brilliant property manager, she has been managing my property for quite a while now and always shows a high degree of competence, courtesy and efficiency. I highly recommend her,... Voir plus

Noté 5 sur 5 étoiles

Been a client with Romans for the third year now and they have always been wonderful with their customer service may it be Maint., Property manager or admin staff. Dealing with Jessica Philips our Pr... Voir plus

Noté 5 sur 5 étoiles

We received an amazing service from Yas, Jon and Ammar who dealt with our property purchase. They were very professional,ready to help and were able to update us with what was going on with the other... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I want to acknowledge the service we receive from Jess in managing our property. Super responsive, attentive and with great knowledge of her job and the management side of property lettings. She is... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Géomètre-expert immobilier

À propos de Romans - Staines

Écrit par l'entreprise

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

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Your local property experts

Écrit par l'entreprise

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Coordonnées de contact

  • 4-8 Kingston Road, TW18 4LG, Staines, Royaume-Uni

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jessica Phillips - Property Management Excellence

Jessica Phillips is a brilliant property manager, she has been managing my property for quite a while now and always shows a high degree of competence, courtesy and efficiency. I highly recommend her, Romans have done themselves a lot of good having her as part of their staff.

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Jessica Philips - Delivering Exceptional Customer Service

Been a client with Romans for the third year now and they have always been wonderful with their customer service may it be Maint., Property manager or admin staff.
Dealing with Jessica Philips our Property Manager for a while now and she has been amazing. She always delivers and is very reliable. Has exceptional customer service qualities. Very swift with her replies and accommodating to our requests. She provides high quality service, is responsive and friendly. I highly recommend this real estate property management to those who want smooth transactions.Wonderful management. Very communicative and patient with customers as well as quick to fix any issues you may have with the property you rent.

5 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Robert and Jon have been true professional

Robert has been professional, highly engaging, understanding and efficient whilst remaining respectful and communicating well.
It has been great working with Richard and I would recommend him and the team to anyone based on my own experience.

6 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Positive In The Way Romans Are Helping

Robert has been looking after the different things that needed to be done,& Romans have also recommended a Solicitors as well,so has been extremely helpful in making the whole process alot less stressful

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing Team

Jessica and team are amazing. Always very helpful and proactive.

28 mars 2023
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Dear Alison

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and always trying to…

Very helpful and always trying to assist me with my property. Proactive and problem solving.

9 mars 2023
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Dear Phil

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great support from Jessica and team

Great support from Jessica and team. We always received very fast and helpful responses to anything needed, and a great deal of support dealing with a difficult tenant. Thank you!

9 mars 2023
Avis spontané
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Réponse de Romans - Staines

Dear Emily

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great service from Jessica Philips our…

Great service from Jessica Philips our property Manager at Romans Staines Branch any issue we have had she will follow it up straight away and get it sorted for us

8 mars 2023
Avis spontané
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Réponse de Romans - Staines

Dear Natalie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

We had a difficult journey with this…

We had a difficult journey with this sale Romans supported me all the way the Staines team very professional thank you Staines

19 janvier 2023
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Dear Robert

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Amazing Service from the Staines branch

We received an amazing service from Yas, Jon and Ammar who dealt with our property purchase. They were very professional,ready to help and were able to update us with what was going on with the other side. As first time buyers, property buying can be a very daunting process. At the latter part of the process,Ammar too over the purchasing. He was always available to help, he explained the process, which questions we needed to ask our solicitors and explained all jargons used.They went above and beyond to make sure our purchase was completed in time. Thank you Romans for making our firsy home buying process a memorable one. Will definitely recommend!!

21 décembre 2022
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Property Manager - Jessica Phillips

I want to acknowledge the service we receive from Jess in managing our property.
Super responsive, attentive and with great knowledge of her job and the management side of property lettings. She is very clear on the expectations and obligations from both landlords and tenants, resolving any issues to satisfaction and in a very timely manner.
We feel in very good hands. It really makes a big difference on a rental experience to both sides to have a very good property manager
Thank you Jess!

30 septembre 2022
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Great experience purchasing through…

Great experience purchasing through Romans. Very honest and reliable.

30 juillet 2022
Avis spontané
Logo de Romans  - Staines

Réponse de Romans - Staines

Dear Alice,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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