Roodog Avis 

I bought my Chic bike from the NEC caravan show, had been looking for one for a while and the offer prices at the show were excellent. My bike was delivered, flat packed, but was so easy to put together with very good instructions and have been riding in since and love it. I specifically choose this model as for a mature woman, it’s easy step through design makes it easy to get on & off, and I love the fact the handlebars can go higher than the seat which is a comfortable riding position, all in all extremely pleased with it.

Got a great discount on my dotty red electric bike. They delivered it personally and made sure I was happy with it. Explained how to use it. Love my bike, it’s so me and it’s awesome

Does anyone have the roodog cosmo I have had 2 batteries now and they keep running put at 30 miles as anyone else had this problem it says they do 40+

Brilliant helpful people. Explained my problem, bad foot!,but they were able to resolve it so easily and quickly. Even slipped round to my house to fix the parts. Job solved. Can't thank Scott enough. Great price too. Will be using them to service my electric bike. Ace.

So far very pleased with our purchase of a RooDog chic electric bike.The bike arrived on time the package was extremely well packaged. With the help of the instructions supplied and links provided ,we soon fully assembled the bike. The bike seems of very good build quality with attention to detail even tools and a bag supplied, also a touch up paint supplied which was a nice surprise. We have only tried it out up and down the street but all seems to work fine .I would definitely recommend this company before looking at other well known stores,the staff are very helpful and have a good after sales team.One small negative comment is when trying to blow the rear tyre up the valve seemed to have stuck and would not inflate as the front one did ,but after using a more powerful pump seemed to release the valve,but overall we are very pleased with this bike which has everything you could want in a bike and hope for many happy hours of easy trouble free cycling. Big thanks to the RooDog team.

Poor battery quality. Three have failed, well within the warranty period. Scott would only sell the third battery, not replace it, even though this was within the stated 2 yr warranty period. Retailer had gone into administration, so we cant use him.

We bought 2 Roodog Chic e.bikes about a week ago and have cycled about 40miles so far. Really pleased and it didn't take long to get used to the feel of them. The low stepover is a big help. Anyone wanting a moderate size bike but easier to mount would appreciate this bike. The hills we used to walk up we now use the power for and we can cope with longer journeys. Great customer care from Roodogs who were quick to respond to our questions and organised us buying the bikes through their dealer at Whitehaven. The delivery was very quick also. Very pleased with everything.
June and Bill Holland

I really wanted to love my Roodog polka but I just don’t. I regret 100% buying it. The bike when peddling at speed makes a banging noise which sounds like it’s coming from under the seat so I’m guessing it’s from the battery. The power keeps cutting out making it like peeling through treacle which is not ideal in the middle of a busy roundabout this has happened on numerous occasions. The lights etc stay on but the battery offers no support. The battery is very noisy when riding and the stand is pointless the bike falls over when the stand is used .

My husband had a Roodog e-bike. Sadly, the battery failed within a few months. Roodog was “out of stock” of a new replacement battery and the silly man accepted the battery replacement which was offered. This battery didn’t live very long, either.
Before the bike was 2 years old, it failed. The man at Roodog refused to honour the warranty and wanted to sell us a new battery at a cost of over £350. The excuse used was that the retailer had had this bike in stock for a little while.
Three points:
1. Roodog’s warranty says “Two years from purchase”, not from time of delivery to the retailer.
2. I don’t see why we should be penalised for something we did not know.
3. When I spoke to the man at Roodog, (before saying who I was) he said the batteries should last for 3-5years, only back-tracking when I told him of the problem we had.

He had offered to provide a battery at cost price (around 150 plus VAT) and threatened to withdraw the offer if I told anyone about the problem with the battery quality.

Having read the reply from Roodog, I can categorically state that the replacement battery failed within the 2 year period. How do I know? The bike was a birthday gift. I did not know that the bike had been in stock for such a period of time - and even if I did, why should that affect us?
Yes, my husband likes cycling. Yes, he likes electric bikes. Does he like the quality of the battery? No.
Let’s see if the new battery lasts better than the previous 2.
Do I like being accused of wanting something for nothing? No. I did, however, feel very strongly that batteries should be fit for purpose, of merchantable quality and last for a reasonable length of time AND be replaced when they fail within the warranty period.
I also feel that by leaving a review like this, it makes others aware of the need to reject used replacement batteries, not to be “fobbed off”, and chose companies who honour their warranties.

Unfortunately, my son-in-law the bike he bought from a local e-bike retailer was Roo-dog. It was a present, which I had paid for.
He loved the bike, looked after it and rode it every day to work.

Then…
He’d had the bike for less than 8months and the battery failed. Roo-dog said they were out of stock of new batteries and my s-I-l accepted one they had, as he needed transport for work.
Despite having a 2yr warranty (according to the guarantee : “from date of purchase”, this second battery failed before he’d had the bike for 2 yrs (several weeks of this period, the bike had been off the road due to several problems).
Roo-dog refused to honour the warranty and said a new battery was over £300. With lots of discussion, my son-in-law was offered a battery at cost price (over £150) which still doesn’t seem fair. The man at Roo-dog threatened to withdraw this offer if my daughter said anything about the problem to anyone.
I certainly don’t like a company who renegades on their warranty, nor provides batteries which are clearly not fit for purpose.

Roodog chic is a amazing ebike, I was very sceptical about buying an ebike due to cost etc, but I am so glad I did, I was unable to ride a normal bike any distance or any slight incline, due to arthritis in knee and hip, this is so easy to ride no strain on your joints no pain, and this zooms up the hills, I’m 5ft1 great size for petite ladies.

I contacted RooDog for some advice on adult stabilisers and spoke to Scott. He was easy to talk to and had lots of knowledge on the product. The stabilisers were ordered and arrived very quickly. The whole transaction was perfect. A very good company to deal with. Many thanks.

I’m writing on behalf of my mum who’s had her bike for 4 years and on Friday she went to set off and the frame snapped in half! If this had happened whilst riding the bike it could have been fatal! Even after such a time I’d never expect the frame to snap in half, having ridden and mistreated bikes my whole life I’ve never witnessed a frame snap!

Since I have got my polka dot electric bike I have been able to enjoy family bike rides again and my son loves his seat on the back especially when we beat dad up hills.

Really enjoyed visiting roodog. The products they sell are to the highest quality and have a bike for everyones needs. The staff are really helpful and have a excellent understanding of the products they sell. Would highly recommend paying them a visit

Great company, great products. Really friendly and helpful.

My wife have owned a Roodog red polka dot E bike for the last 4 years and it’s been brilliant. It’s allowed her to keep up with my son and me on 25 mile rides along our local trails and she now enjoys the cycling.
Over the last 4 years she has had no issues with the bike until this last month when the peddle sensor has failed but a quick order to Roodog and a new one is being sent out 1st class and has only cost £17.50.
The battery is still going strong and still does 25 mile + and is still on 2 bars when we have finished.
What else can I say she loves it loves it loves it.