Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Studio team have been absolutely brilliant supporting me with my spot uv jobs as I am not too familiar and confident with this process! Bex Taylor in particular has been very helpful to the point wher... Voir plus
L'entreprise a répondu
I have been dealing with Route 1 Print for quite a number of years and always found them reliable and well priced. Orders are dispatched on time and the staff are always pleasant and helpful whether o... Voir plus
L'entreprise a répondu
Had a slight issue uploading some artwork. I was looked after by Elisa Dunn who was a great help and sorted the issue promptly.
À propos de l'entreprise
À propos de Route 1 Print
Informations provenant de diverses sources externes
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
- Instant Online Proofing
- White Label Packaging
- Free Delivery
- 1 hour or less email response times
- Accessible client support Mon-Fri
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Écrit par l'entreprise
Coordonnées de contact
Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, Royaume-Uni
- 01142945026
- sales@route1print.co.uk
- www.route1print.co.uk
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service as usual from Route 1 Print
I had an issue with a print job, which is unusal for Route1, it was resolved very quickly, reprinted, sent out and still I met my deadline. Thanks Shale, you made a painful situation a lot easier :]
19 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Ellen,
Thank you so much for the kind words! I’m really glad I could help turn that situation around for you.
We know that even when issues are rare, they can be stressful when you have a deadline looming. Getting that reprint out to you quickly so you could still meet your target is exactly what we aim for. It was a pleasure to help make it a bit easier for you!
Thanks
Shale
Artwork/proof enquiry handled superbly
After uploading artwork and being unsure of the proof's accuracy I email the artwork dept at Route1Print. Hannah replied to my artwork query in an extremely clear way leaving no doubt in my mind the artwork I'd uploaded would be printed correctly and as intended.
19 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Tim,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
Very happy with Elina and her help with…
Very happy with Elina and her help with our order.
18 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi there!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Elina
5* through and through
Just placed my second order with R1Print. Nothing but good things to say.
Looked after from beginning to end by Dave C and Hannah. All my questions, queries and worries sorted out in a helpful and courteous way.
The quality of the print, speed of turnaround and customer service is all 5*.
13 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Tom,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Dave & Hannah
Had a problem - Sorted
Had a problem with a folding issue - Emily sorted it out with 2 emails, and gave good advice as well.
13 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Alan,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Emily
Bex in the artwork team was super…
Bex in the artwork team was super helpful when my proof wasn't displaying correctly. My clients are always happy with the quality and cost of printed items from Route 1 Print.
11 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi!
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
Réponse de Route 1 Print
Hi Simon,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Bex
Elina was amazing
Elina was amazing, she helped sort out a problem the client created to got the job in on time at no extra cost!
11 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Peter!
Thank you so much for the wonderful feedback! I’m really glad I could jump in and help get that order across the line for you.
We know that deadlines can be tight, so being able to solve those little hiccups and get your job delivered on time is exactly what we’re here for. It was a pleasure helping you out, and I look forward to working on your next project with you!
Thanks
Elina
The Route 1 Team always provide an…
The Route 1 Team always provide an excellent service from start to finish. Their customer service and print quality are first-class.
One suggestion which could be helpful is to have a text message to say if there are any issues or updates with the artwork, if and when they arise, especially when you're not able to view emails.
11 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Paul,
Thank you for the fantastic review!
We're delighted to hear that you’re happy with the service and print quality from the team. We also really appreciate the suggestion about SMS updates for artwork issues; it's a great idea, especially when you're away from emails. We'll be sure to pass this on to our development team to explore.
Thanks again for your support! 😊
Sharon
Route 1 are fantastic
Route 1 are fantastic company to deal with.
As a printer & broker, I rely on fast, informed & helpful people when dealing with all aspects of the print process. R1 are by far the best when it comes to dealing with print issues, which although rare, can happen & other trade printers often find any excuse as to why it's not for them to help or find the solution. Customer service & the Artwork team @ R1 will always be a huge asset to their clients, well done all.
10 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi there!
Thank you so much for such a brilliant review! As a printer and broker ourselves, we know exactly how much pressure you're under to deliver for your own clients, so hearing that we are your go-to for speed and solutions means a lot to us.
We truly believe that how a company handles those rare hiccups is what sets them apart, so it’s great to know our Artwork and CS teams are providing the support you need to stay confident. We’ll be sure to pass your well done onto the whole team!
Thanks
Sharon
Every time I've had a question or…
Every time I've had a question or concern, Route1Print's customer service team put me at ease. This (and the quality, obvs) is one of the reasons that we've sent many dozens of print jobs their way.
9 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Rhys,
Thank you so much for the glowing review. It’s fantastic to hear that our team has been able to put you at ease over the years; building that trust is exactly what we strive for.
We love hearing that the print quality is hitting the mark for your jobs, too! Sending dozens of projects our way is the ultimate compliment, and we truly appreciate your continued loyalty. We look forward to seeing the next one on the press!
Thanks
Sharon
Amazing trade supplier.
Amazing trade supplier.
Very helpful at each stage of the process.
Bex, Emily and the rest of the team are top notch!
9 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Ben,
Thanks for taking the time to leave a 5* review, it was our pleasure to assist with your query!
If there's anything else you need please just let us know 😊
Thanks Bex & Emily
Hannah is always quick
Hannah is always quick, precise and courteous. Happy to work with her to get results. Many Thanks
5 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Paul,
Thank you for such a lovely review! I really appreciate you mentioning the speed and precision. I know how important it is to keep things moving quickly in the print world without losing that attention to detail.
If there's anything else you need, let me know!
Thanks
Hannah
Excellent Customer Service
Really nice lady on the phone discussing the job I wanted to send to Route1. Very informative and helpful and not forgetting Hannah in the artwork department, who handled my queries with such efficiency and assurance. Thank you.
Michael
5 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Michael,
Thank you so much for the kind words! It was a pleasure helping you get your artwork ready for the press. I'm glad I could provide that extra bit of assurance for your project.
If there's anything else you need, please let me know.
Thanks
Hannah
Excellent work from Hannah Wilson as…
Excellent work from Hannah Wilson as always. Efficient and concise with her responses.
4 mars 2026
Avis spontané
Réponse de Route 1 Print
Hi Stuart,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Hannah
High-five Hannah is a helpful artworker : )
Various errors can occur in files output for print from a computer, especially when the file is bounced through a variety of digital systems. This means files need checking, and pulling and replacing sometimes, at the receiving end, regardless of who made them. Hannah from R1 responded to a concern I had about a file that should have been okay. She responded quickly and allowed me to replace a file. Communication was clear, enjoyable, on point and friendly. I am polishing her halo as I type.
24 février 2026
Avis spontané
Réponse de Route 1 Print
Hi Andrew,
Thank you so much for the wonderful review!
I'm really glad I could help get those files swapped over quickly for you. We know how tricky digital systems can be, so we’re always happy to lend a hand to ensure the final print is perfect. I’ll be sure to tell the team about my 'halo'! 😇
Thanks
Hannah
I’ve been working with Hannah Wilson
I’ve been working with Hannah Wilson, and she has been outstanding. She carefully reviews every order and promptly contacts me if anything needs attention. It’s incredibly reassuring to know a real person is double-checking everything, ensuring the print is perfect when it reaches my client.
25 février 2026
Avis spontané
Réponse de Route 1 Print
Hi Aran,
Thank you so much for such a kind review!
I really appreciate the feedback. We know how much is on the line when you’re delivering to your own clients, so I take great pride in being that "second pair of eyes" for you. It’s always my goal to make sure you feel confident and supported every time you hit the order button.
I’m looking forward to working on your next set of projects!
Thanks
Hannah
Great artwork service
They thoroughly checked my artwork and contacted me giving explanations. Thank You Hannah in the studio.
25 février 2026
Avis spontané
Réponse de Route 1 Print
Hi Lisa,
Thank you so much for the lovely feedback!
I’m really glad the explanations were helpful. We always want to make sure your designs look their absolute best when they hit the press, so I’m happy we could get everything perfected together.
I look forward to seeing your next project in the Studio!
Thanks
Hannah
My client changed his mind ...
My client changed his mind as the file was going to pre-press. Elina managed to intercept and sort things out. Excellent work by a professional customer service person...
24 février 2026
Avis spontané
Réponse de Route 1 Print
Hi David,
Thank you so much for the kind words!
I’m really glad I was able to catch that file in pre-press for you. We know how quickly things move once an order is placed, so I’m happy we could get it sorted before it hit the trackers.
It’s always a pleasure working with you, and I’m looking forward to helping with the next one!
Thanks
Elina
Elina the Superstar to the rescue!
Elina the Superstar to the rescue!
What kind of mess of my own-making hasn't this lady pulled me out of?... That's the question :)
Maybe Elina just takes pity on me because I'm a bit of an eejit, but I like to think it's because she really cares about her clients and takes pride in her job. yep, that's what I'm going with.
Doesn't change the fact that she is brilliant. There, I said it! :)
20 février 2026
Avis spontané
Réponse de Route 1 Print
Hi David,
This review absolutely made my day...Thank you so much!
You are definitely not an "eejit"! We all know that print can be a bit of a minefield sometimes, and I’m just glad I can be there to help navigate the "messes" when they happen. You’re spot on about the second part, though; I really do take pride in seeing your projects come to life perfectly.
It’s clients like you that make the job so rewarding. I’ve always got your back, so please keep the questions (and the "messes") coming, we’ll always get them sorted together!
Thanks
Elina
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.