HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Voir plus
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Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Voir plus
It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get... Voir plus
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- aussi dans
- Magasin de batteries
- Magasin de matériel Hi-Fi
- Magasin de photo
- Magasin de pièces et de composants électroniques détachés
- Magasin Hi-Fi
Écrit par l'entreprise
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Coordonnées de contact
Level 1, 80 Adelaide Road, 6021, Wellington, Nouvelle-Zélande
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Place to Shop
Was a great price, easy to find and get. Would recommend Rubber Monkey to others.
Quick and easy delivery and very…
Quick and easy delivery and very helpful staff. 10/10
Delivery was sooner than expected
Delivery was sooner than expected. Goods ordered were all there when received. Would use this company again.
Fantastic after sales service!!
Fantastic after sales service!!
I made a mistake when ordering and only ordered half what I needed. Called the team and they sorted it on the phone in a couple of minutes. Well done Rubber Monkey for taking the time to care:)
When i raise a problem they suddenly…
When i raise a problem they suddenly act on it ans solved it..
One if the easiest to navigate and…
One if the easiest to navigate and search websites, easy purchase process. RM shopping and stock up - it's a breeze!
New band gear purchase
I’ve had several questions recently about purchasing new band gear, and Devon Brassfield has been nothing short of exceptional. He’s quick to respond, incredibly informative, and clearly knowledgeable about the products and brands he recommends.
I’ve been unsure about which brands to trust and what gear would be the most reliable, but every suggestion Devon has made has been absolutely spot on. His guidance has made the buying process so much easier, and I genuinely appreciate the time and care he’s put into helping me choose the right equipment.
Huge thanks to Devon—his expertise and customer service are top-notch! Highly recommended.
well done
the hold up was with canon not rubber monkey and they kept me informed all the way thru so thank you
100% satisfaction
Purchased an ultra thin power bank on sale online and wanted to add another item to the shipping. Called them up and sorted it all out within minutes. Package came well packed and bonus candy
Extremely helpful
Extremely helpful, they emailed me a direct link to the product I was after and super quick delivery.
Had a problem. Problem was resolved.
I bought an item online whilst knowing there is a wait. Aidan sorted my problem with my order and the item arrived just in time for the job it was intended for.
Professional Service
Quick responsive communication. Prompt delivery.
Now if only IK Multimedia the company who's software uses this device worked the same way I would be thrilled , alas they are not.
Their support manager with assistance…
Their support manager with assistance from their audio specialist team was superb. The solution offered was 'spot-on' to the problem.
Professional and helpful
I ordered on the day when the New Zealand Wellington team of Rubber Monkey was down due to bad weather. They connected me to their Sydney team, who were very patient and extremely helpful in my rather complicated order.
And then I needed to make some changes that required phone calls and emails. These were also handled very professionally and the staff were knowledgeable and helpful.
Very satisfied with the overall process.
Straightforward
It was easy, and quick to order. I like the option to deliver as ready individual items, or wait for the total order.
NZ Post delivery is the only minor point, where the item was redirected to a post office only open 9-4.30 weekdays. Which delayed pick up for almost a week.
Good pricing
Good pricing
Good coms
My order arrived on time and as expected.
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