Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!
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Lisez les avis des autres
HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Voir plus
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Voir plus
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- aussi dans
- Magasin de batteries
- Magasin de matériel Hi-Fi
- Magasin de photo
- Magasin de pièces et de composants électroniques détachés
- Magasin Hi-Fi
Écrit par l'entreprise
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Coordonnées de contact
Level 1, 80 Adelaide Road, 6021, Wellington, Nouvelle-Zélande
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good pricing
Good pricing
Good coms
My order arrived on time and as expected.
Excellent product choice
Excellent product choice, Great comms re delivery timeframes and out for delivery, Solid product.
Outstanding Professional Service
Outstanding professional service, great communication and super fast shipping. Extremely happy with products and overall experience.
Highly recommend Rubber Monkey to anyone who is looking for a one stop shop for quality equipment and service.
Late Shipping!
Was given a shipping date, no notifications that it was going to be late, had to ring and ask what was happening. Customer service staff member was very helpful but not letting me know isnt!
Very personal support
The very personal support from Devon was extremely valuable. That service was beyond just a sales or technical support.
overall excellent experience
straightforward to order and buy; efficient fast delivery; good delivery rate.
Too easy
Too easy, ordered, paid, in my mail box in two days. Had what I wanted, in stock and a good price. Awesome! :)
Excellent experience
Found what I wanted at the best price,delivery was fast with clear communication along the way,I will be back :)
Fast shipment and delivery
Fast shipment and delivery. My product arrived in good condition and as described. Bonus nostalgic lollies included.
Had what I needed at a good price
Had what I needed at a good price. Quick delivery.
Competitive price and prompt delivery
Competitive price and prompt delivery
Always easy to deal with
Always easy to deal with and help with solutions. Quick shipping and great at keeping you informed about your purchases
Very fast delivery.
Very fast delivery..
The only negative thing was that it had to be signed for with the courier. I could not go online to give them permission to deliver without signature. We thought we wouldn't be at home when it was scheduled to be delivered because we were picking someone up at the airport. As it happened, they were delayed and caught a later flight so we were at home on the delivery day so it didn't matter in the end.
It took 2 months for the goods to turn…
It took 2 months for the goods to turn up.
Thats way too long
Reliable service
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has always been prompt and helpful when I have a had a query. I feel confident in using them.
Always a great experience
Always a great experience. Customer service is always great. Shipping is quick. One of the best ranges in NZ for audio and camera gear.
Amazing service
Amazing service. Staff always seem so happy to help. Great communication. Will be back!
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