Rug Couture - Exact Rug Avis 

Very pleased with my rug. The color matched the samples previously received. After purchase and email confirmation it was a while before receiving anything but right when I was told it would be completed I received word that it was done and pictures were included. Shipping information followed about a week later and everything arrived perfect.
Would definitely use them again!

Great service, communication, and beautiful rug!

Great quality, variety and service.

Most beautiful rug ever. The quality is exceptional and feels so good under my feet. I call it walking therapy. And I didn't even order the thickest product available. Be sure and order color swatch samples before ordering. Was not disappointed in any way. So wonderful to have a great resource for custom size and color rugs. Beautiful patterns to choose from to make your one-of-a-kind carpet to your very own size and color specifications. Will definitely be ordering again!

This was my second purchase from Rug Couture. And, once again, they exceeded my expectations. I made my first purchase nearly ten years ago because I could not find a rug with the right color, dimensions and design. The same thing occurred in our new condo. Their website features nearly unlimited designs in nearly unlimited dimensions, and the purchaser is able to literally “create” the rug on the computer. Actual color samples are sent quickly and free of charge when requested, and communications are superb. All shipments have been expertly packaged and delivery was securely made via DHL. It is likely I will make a third purchase in the near future.

I now have 2 large beautiful rugs from this company! The rugs turned out stunning with vibrant colors and immediately draw comments from anyone that walks in. The customer service was outstanding, with help for color choices and any changes we wanted made!
Thank you Rug Couture Team!

From order to completion an absolute first class experience, fast, exceptional quality, great communication throughout process, this is the ROCK STAR of custom rug making. We will never go anywhere else and will definitely be dealing with them again.
What more can be said other than they exceeded our expectations.

Great system with user friendly website allowing purchaser to design and choose accurate colors.
I would highly recommend. Our house is by the sea and we were able to choose a wave design with grandchildren taking part in selection.
Good communication with production and transport to door. Excellent. Great experience

Well made rug. Looks great in our lounge.

The fenton hand tufted hallway runner rug that I received was as advertised. It is beautiful and well made. The rug was shipped from India to Washington State USA and arrived in perfect condition - the packaging was the best I've ever encountered.

Exquisite rug. Exactly what I ordered and I am absolutely delighted with it.

Beautiful rug delivered - meeting all expectations.

Beautiful rug. Colours were true to what I had chosen on the website in the design tool. Lovely quality. Thank you

I just wanted to say Thank you to Rug Couture, both for the excellence of the service provided and for the rug, which is simply beautiful.

I love, love, love my new carpet especially the height, lushness and feel of it. Great quality-I highly recommend this company!

You delivered exactly what we’d ordered and exactly on time. We are completely pleased with the colour and quality of our atractive new rug!

The rug we ordered was beautiful. The pictures on the site do not so the rugs justice. Also the quality is very high and the wool is thick and plush. Very pleased we will be ordering another one from them soon

Bermadstte

We bought a number of rugs a few years ago. in the beginning they looked ok but in the last year the rugs have been shedding pile. we discovered that the pile had been glued on and after a while the glue dries out and the rugs begin to disintegrate.

We did contact the manufacturer but they said that the rugs were out of warranty. But honestly no-one expects rugs to fall apart after a few years.

Also when compared to other rugs ( Heals, Habitat etc.)that we own the pile of the rugs we bought from rug couture have become very thin after vacuuming.

A well made & quality rug will not shed such as Rug Couture have simple as that!

We have now had two rugs from Rug Couture. We were sent carpet samples to choose colour very quickly and have experienced an excellent service throughout. We could not be more delighted with the colours and quality of our rugs.