web site was easy to navigate. Bur I also spoke/chatted with a person who provided me with valuable information as I was making my decision regarding which vault door to purchase. At end of my resea... Voir plus
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Lisez les avis des autres
Safe exactly as described. Accurate dimensions and specs. Did take more than anticipated to be delivered but delivery was as perfect as can be. Packed well with adequate protection against damage. Box... Voir plus
Quality product, fast shipping, great price and easy installation by my own crew.
My experience was great.Great selection of quality vaults.I bought a Jewelry vault that I should feel very confident in keeping my valuables “safe” no pun intended.Great chat with a young woman name s... Voir plus
À propos de l'entreprise
À propos de Safe & Vault Store.com
Écrit par l'entreprise
SafeandVaultStore.com is the leading online retailer, providing an extensive selection of safes and security solutions tailored to residential and commercial settings, including custom security solutions.
Coordonnées de contact
101 North University Road, 99206, Spokane Valley, Etats-Unis
- 800-207-2259
- info@safeandvaultstore.com
- www.safeandvaultstore.com
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was difficult getting information…
It was difficult getting information about the hole pattern dimension in the bottom of the safe for mounting to the floor. We would have also ordered an additional drawer unit but it was not available for sale.
2 septembre 2025
Safe and Vault is a great vendor…
Safe and Vault is a great vendor partner. Very responsive to questions about products and ship orders quickly.
2 septembre 2025
Excellent customer service
Excellent customer service! They helped me pick exactly what I needed over the phone!
20 octobre 2025
Great service
Returning customer several times. Great customer service. I recommend that you talk to them directly about your needs to get recommendation if the product you picked will suit your needs.
13 octobre 2025
I spoke to sales rep who was very…
I spoke to sales rep who was very knowledgeable and answered all my questions.
13 octobre 2025
Kelly got back to me right away and was…
Kelly got back to me right away and was very helpful.
13 octobre 2025
You have a good reputation and the…
You have a good reputation and the people who help them were just that very helpful and polite.
10 octobre 2025
Great pricing and very prompt answering…
Great pricing and very prompt answering email questions. Quick and thorough order confirmation follow up.
10 octobre 2025
I bought 3 safes from this company I…
I bought 3 safes from this company I had no problems 😊 with the safe and volt company 5 stars ✨️ ✨️ ✨️ ✨️ ✨️ im very happy with this company 😊 thank you
Good customer service
10 octobre 2025
Had the product checking out was quick…
Had the product checking out was quick and easy, not like other web sites.
9 octobre 2025
Professionalism and clear communication.
Kind people, transferred me to another department right away
6 octobre 2025
Website was easy to navigate & very…
Website was easy to navigate & very informative. Checkout was simple and shipping was free. The gun safe travelled across the country & arrived on time & in perfect condition. A++ service in every way .
5 octobre 2025
The lock arrived
The lock arrived, we put the battery and it’s not working. We put brand you Duracell battery. Super disappointed and will return the lock . How you shop the item without making use it’s working.
30 septembre 2025
Réponse de Safe & Vault Store.com
Hi Aziz, I’m sorry to hear the lock didn’t work out of the box, that’s definitely not the experience we want you to have. It looks like our team is already helping you with the return so we can get this taken care of quickly. The lock is tested from the manufacturer, but we’ll pass this along to their QA team as well. Thanks for letting us know, we’ll make sure you’re taken care of.
You handled my refund quickly
You handled my refund quickly. Sorry you were out of the model I wanted
2 octobre 2025
Matter of fact answering of my…
Matter of fact answering of my questions.
24 septembre 2025
Avis spontané
waited 3 weeks and then I was said its…
waited 3 weeks and then I was said its not in stock
1 août 2025
Réponse de Safe & Vault Store.com
Thank you for sharing your feedback. I completely understand your frustration with the delay. You placed your order on August 1st, and unfortunately, on August 11th, we learned from the manufacturer that the safe was out of stock. We canceled and refunded your order right away, but I realize it was disappointing to wait only to find out it wasn’t available.
We do our best to keep stock information accurate, but sometimes the manufacturer’s updates don’t reach us as quickly as they should. We’re working to improve communication so this doesn’t happen again.
I’d be happy to help recommend similar safes that are in stock and ready to ship if you’d like to find an alternative. Please reach out to us at info@safeandvaultstore.com or call us at 800-207-2259. We want to make this right for you.
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