Safestore - Holloway Road Avis 

16
TrustScore 2.5 sur 5

2,7

451-453 Holloway Road, N7 6NZ London, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

When i arrived at Safestore to drop off my things, the staff behind the reception Steven, patiently guided me through each process and helped me with my stuff and left feeling happy with the service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fermin and his staff give great service when you take out the contract right through until you clear your locker. My kit came home as dry and in good nick as when they went in, after over 3 years. I w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff were a real pleasure to deal with at Holloway. Fermin and Shiv in particular are warm, professional and super efficient but not pushy in their correspondence. Shiv pointed out all the ins a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed to store my stuff for 3 weeks in between a house move. These guys were GREAT. It's in a a very convenient location right on Holloway Road. They were reasonably priced, especially with half pr... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

Écrit par l'entreprise

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Écrit par l'entreprise

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(16)

1 640 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

They charge you without making any…

They charge you without making any contract with them.avoid this company they steal your money

6 juillet 2026
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

HI Eleni, we are not aware of your account regarding unauthorised charges. Please can you get in touch with the store team so we can investigate this issue for you. Kind regards.

Noté 1 sur 5 étoiles

Scam company .I have done contact for…

Scam company .I have done contact for one week which I haven’t used the space at all .they extend my contract without my permission now they are asking me to pay for more one week .thats so shame this company is scamming customers

6 juillet 2026
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

HI Eleni, we are not aware of your account regarding unauthorised charges. Please can you get in touch with the store team so we can investigate this issue for you. Kind regards.

Noté 5 sur 5 étoiles

Safestore visit

Really friendly staff with a real can do attitude. Very organised and efficient.

22 avril 2026
Avis spontané
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Réponse de Safestore - Holloway Road

Hi Matthew, we appreciate your feedback and are so happy to hear you found our team friendly, organised, and efficient.

Noté 4 sur 5 étoiles

Great service at Safestore, Holloway

When i arrived at Safestore to drop off my things, the staff behind the reception Steven, patiently guided me through each process and helped me with my stuff and left feeling happy with the service. Would highly reconmend safestore,Holloway.

19 mars 2026
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Thanks for your feedback Trisha - we will pass this on to Steven. If there's anything else we can help with to take your rating to a 5, please don't hesitate to get in touch.

Noté 1 sur 5 étoiles

If I could give ZERO stars this would…

If i could give ZERO stars this would qualify. The guy Stephen at Holloway road branch is extremely rude and abnoxious. Almost demonic, he clearly hates his job! Everytime you request or dispute anything he threatens to add late fees to your invoice and locks access to your unit. It’s absolutely insane how rude the entire team are at this site. The good team members just get bullied until they quit.
I wish Frederic Vecchioli would implement hidden site audits on how his brand is being represented. I will be making a formal complaint listing all the failures as their new customer and the stress and anxiety dealing with this incompetent site.

28 juillet 2025
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Hi Ree2Dee2, we have received your feedback. Please be assured that we take your concerns seriously and will investigate the issues raised. To assist with this, please can you let us know the name, contact number and email address on your account by emailing the Regional Manager Colin Purser at cpurser@safestore.co.uk or by calling 07469 144351. Many thanks.

Noté 1 sur 5 étoiles

Do not trust them

Do not trust them. They are lying to you, do not take any responsibilities of they lies. I lost all my belongings, they promised so many things but did not kept one of them. Storage was full of mold, moist, easy to steal items etc. AVOID. Top of that when you raise issue with them they block you so you can not contact them and they do not answer any of your emails.

5 mai 2025
Avis spontané
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Réponse de Safestore - Holloway Road

Hi Leevi, we have received your feedback which has been passed to the store team. Please can you let us know the details by emailing customerservice@safestore.co.uk so we can look into this for you. Many thanks.

Noté 1 sur 5 étoiles

do not recommend

Horrible scammy company that tricks customers and rips them off. Do not use

18 mai 2025
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Hi Maria, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE! Unit is wet (not dry like they advertise), not clean and safe (like they advertise). My belongings are destroyed because of wet and moist. BUT MOST SHOCKING IS THAT UNIT IS FULL OFF MICE AND ALL MY BELONGINGS ARE MORE OR LESS DESTROYED BY WET AND MOIST, MICE POOP, MICE BITES ETC. DO NOT RENT HERE!!!!! AVOID, IF YOU HAVE STORAGE UNIT HERE REMOVE YOUR ITEMS IMMEDIATELY

27 janvier 2025
Avis spontané
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Réponse de Safestore - Holloway Road

Hi Maria, we have received your feedback and this has been escalated to the Store and Regional Managers who will be in touch with you. Please don’t hesitate to contact our Customer Services team at customerservice@safestore.co.uk for any further assistance.

Noté 5 sur 5 étoiles

The staff make the place

The staff were a real pleasure to deal with at Holloway. Fermin and Shiv in particular are warm, professional and super efficient but not pushy in their correspondence. Shiv pointed out all the ins and outs of the contract and what would be in my interest. Thanks all!

3 août 2024
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Thanks Antonia for taking the time to feedback - our in store teams always strive to provide the best customer service so we're pleased to hear how Fermin and Shiv were able to help you with your storage needs.

Noté 5 sur 5 étoiles

Great!

Daniel was very helpful and patient with my queries and questions, the follow-up was super quick.

11 décembre 2023
Avis spontané
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Réponse de Safestore - Holloway Road

Thanks for taking the time to feedback Christopher - we're pleased Daniel was able to help you with your storage needs.

Noté 5 sur 5 étoiles

Incredible

Attractive pricing, incredible customer service, and with a smile. Would use Safestore Holloway again.

6 octobre 2023
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Thanks EE, we do pride ourselves in our award winning customer service. Enjoy the rest of your stay with us at Safestore Holloway.

Noté 5 sur 5 étoiles

Great service over the phone!

Andrew was very helpful over the phone when discussing storage space.

9 février 2023
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Thank you Maria for leaving us the 5 star review. We really appreciate it. Enjoy your stay with us.

Noté 5 sur 5 étoiles

Excellent Service

I needed to store my stuff for 3 weeks in between a house move. These guys were GREAT. It's in a a very convenient location right on Holloway Road. They were reasonably priced, especially with half price offer for the first 8 weeks. They were flexible when I changed the dates I would move my stuff. The staff were a real pleasure to deal with - polite , courteous and helpful. I would definitely use again and recommend.

27 janvier 2023
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Thanks for such a great review JW. Our people really do make the difference so it's great to hear the team were able to make your experience with self storage such a positive one. Thanks for recommending us to others.

Noté 5 sur 5 étoiles

Excellent customer service …

Excellent customer service at the Holloway Rd branch, London. The team were very helpful and friendly, and they took extra time to ensure everything was explained clearly. I wouldn’t hesitate to recommend this branch of Safestore

25 janvier 2023
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Hi Vanessa, many thanks for taking the time to feed this back. We appreciate you recommending us to others.

Noté 5 sur 5 étoiles

Great service

Fermin and his staff give great service when you take out the contract right through until you clear your locker. My kit came home as dry and in good nick as when they went in, after over 3 years. I would recommend this facility unreservedly.

16 janvier 2023
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Hi HappyStorer, many thanks for taking the time to feed this back. Glad the store team were able to help and we appreciate you recommending us to others.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. Called for reservation; they remembered me from 5 years previously!

17 septembre 2022
Avis spontané
Logo de Safestore - Holloway Road

Réponse de Safestore - Holloway Road

Hi there L Hosszu, glad to hear you were happy with the service you received at Safestore.

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