Amazing experience at Scamp and Dude Brighton today. I found the perfect dress to wear to a Summer wedding, great quality and fit. The staff in store were so lovely and what really stood out was their... Voir plus
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I love scamp and dude products and have been buying them for years. Most recently I purchased in store a pair of jeans which I loved, I had been looking for a decent pair of jeans for sometime and the... Voir plus
I ordered a t-shirt and it was quite nice. Since then I have received multiple emails every single day. I had three yesterday within a 5 hour window. I've had to unsubscribe. It's a shame because I th... Voir plus
Absolutely in love with clothes !! Quality is outstanding!! Also Customer Service a specially Holly !! It’s been so helpful and understanding through all my queries !! You really forget that there is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Coordonnées de contact
62 High Street, Marlow, SL7 1AH, Marlow , Royaume-Uni
- helpme@scampanddude.com
- www.scampanddude.com
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A répondu à 75 % de ses avis négatifs
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Superb service from start to finish!
I have recently had the most wonderfully efficient and personable service from Deb! I contacted customer services to find the best solution in finding the right sized dress.
Deb was so helpful and made the whole process so easy! An absolute credit to the company! I can't praise enough xx
Great customer service
Great customer service. I had an issue with a faulty item and it was sorted out so efficiently.
Not only do I love this brand because…
Not only do I love this brand because of their purpose and meaning but also because of their top class customer support, who go above and beyond to work with their customers to ensure they are happy.
I love scamp & dude’s clothing and service
I love scamp & dude’s clothing. I’ve had sweatshirts and lots of dresses and are all Wonderful quality. I’ve recently had to return a dress as it had a flaw in the fabric. I received incredible service and was issued with a replacement the following day. Brilliant service, gorgeous clothing 🩷
Lovely dress
Purchased a lovely dress, but unfortunately, it had a flaw in the material. I emailed Scamp & Dude and, to my amazement, had a response within 10 minutes. Bev the very helpful and lovely advisor apologised and arranged for a replacement to be sent out straight away.
Nothing was too much trouble, absolutely fantastic customer service, very impressive. Will definitely be ordering again soon.
Love the dresses and customer service…
Love the dresses and customer service is fantastic, which is a real difference these days.
Fantastic fit & great quality item
Fantastic fit & great quality item - boyfriend jeans 12R - Great customer service, sorting a very minor issue - highly recommend S&D
Excellent experience
Excellent experience with very attentive staff! Spent way over budget but love every item
Exceptional customer service
My item was delivered to an incorrect address. Scamp and Dude replied to my request for help when courier service would take up to 48 hours. S&D fantastic response and immediate action taken. It is my first purchase and I am v impressed. Awaiting delivery of new item which is a gift for my daughter. Thank you to all in the ‘helpme’ centre. Your communication and assistance has been v much appreciated.
Love Scamp and Dude
I have placed several orders with this company and absolutely love everything they send, have occasionally had to return an item,
for example in my last order I bought a t-shirt but when it arrived, whilst I loved it, it was very clingy around my stomach so sadly have to return. Returns are not free but I don’t mind this so much as it enables them to continue with their “super scarves” (of which I have 2 and want more!) Had an issue recently whereby a pin badge broke when moving from 1 jacket to another, however after contacting customer services this was very quickly resolved and a new one sent out immediately. I also love the Manchester store as staff are lovely and very helpful. A company that has morals and standards and wants to “give back”. People always comment when I wear a S&D item and I always recommend them to check out their website.
Nice to see that they are a company with high standards and morals and the personal touch with customers.
Great customer service
I ordered a jacket yesterday and needed to upgrade delivery to next day. Customer service were brilliant and have upgraded delivery free of charge for me. I’m looking forward to receiving my jacket very soon.
Never had better Customer Service!
Never had better Customer Service than I have with Scamp and Dude! ⚡️
I ❤️ their clothes - from posh frocks to comfy lounge wear to PJs ….. and even my mugs!
It is rare that I have to contact Customer Service but whenever I do they are GREAT!
Yesterday I placed a big order aiming to use my birthday gift vouchers but pressed pay by accident (knew hubby would divorce me) but Heather sorted it all out this morning so as not to spoil our 25th wedding anniversary ❤️.
Amazing brand with staff who really care!

Réponse de Scamp & Dude
Poor return policy
I purchased an item which did not fit and was shocked at their return process.
For a relatively expensive company no free returns label! Come on guys get with the gang, so few clothing companies now that don’t cover return costs.
Will definitely put me off of buying from them again.

Réponse de Scamp & Dude
Wow, amazing customer service
Wow, wow! Amazing customer service. Had a dress that arrived that was the wrong size and they were so helpful and within 2 days I had a replacement that fits perfectly

Réponse de Scamp & Dude
Absolutely blown away by the first…
Absolutely blown away by the first class customer service. Super helpful quick to sort. And love the gorgeous prints and clothing - thank you so much Jacquie

Réponse de Scamp & Dude
Excellent customer service, beautiful, comfortable clothes
The customer service ladies are always amazing. Their response times are very quick and they are always able to resolve any queries or handle any requests. I love the clothes; the sweatshirts and hoodies are the softest cotton and the dresses always make me feel amazing

Réponse de Scamp & Dude
Love Scamp and Dude
Love Scamp and Dude!
Ordered a couple of things from them now and always happy.
Normally order online but wanted to check sizing so rang up and spoke to Debbie in customer services who was friendly and super helpful 😊

Réponse de Scamp & Dude
Special shout out to Vicky in customer…
Special shout out to Vicky in customer services! I recently ordered the parka as it was on offer over the weekend, I wanted to delay delivery by a few days as I didn’t want it arriving while I was away on holiday. Vicky sorted this for me, ensuring I saved via the offer and the coat arrived on my return. My 6th purchase, always good quality, love the ethos of this company, the charity partnerships they work with and the friendly, reliable service.

Réponse de Scamp & Dude
scamp and dude is my favourite clothes…
scamp and dude is my favourite clothes shop. delivery always good when buying online. products are great quality and flattering styles. i bought a dress and t shirt recently in brighton store and the assistant was lovely and friendly. the ladies in battersea store were too. please open a store near me in portsmouth!
Love this company's clothing!
What can I say! The quality of the clothes is amazing. I love the fit guide on the website so you have an idea on sizing if you want it to be a bit bigger or baggy etc.
I have had so many compliments on the clothes when I have had them on. I live in the tracksuits when I am at home, flying, travelling, they are so comfy. I love what the brand stands for too and I will definitely be buying more 💗⚡
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