Scott DunnAvis 

261
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Scott Dunn have helped me plan the most wonderful holidays across the world. They work actively to listen to your needs and come up with some amazing ideas of things to do and places to visit. I will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It seems cliche' to say trip of a lifetime but this was the trip of a lifetime. With a general outline of our interests and no idea what Greece had to offer, Scott Dunn built a multi-island adventure... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Scott Dunn (specifically Jess, our agent) helped us plan the best honeymoon trip in Vietnam! We had the best guides, the best activities, the best accommodations, and they helped us through all the tr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The staff were all amazing and our adventure much enjoyed. We are grateful to Millie for all her support in planning g this trip What could have been improved on for our trip was more det... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. Hôtel
  3. Voyagiste

Écrit par l'entreprise

At Scott Dunn, we craft luxury, tailor-made holidays that are unique to our guests. We cover all seven continents, using our deep destination knowledge and carefully curated collection of accommodation and experiences to create bespoke trips that are meaningful to each guest. Our Travel Specialists are here to listen, guide and inspire you. Why travel with Scott Dunn? We listen to your travel goals and craft unique trips that are completely and unequivocally bespoke to you.     Our global offices in the UK, US and Singapore mean you can speak directly to a member of our team 24/7, no matter where you are in the world. Trust in our team to provide seamless service, so that you can book with confidence. We use our inside knowledge to curate a collection of accommodation, experiences and guides that elevates your travels out of the ordinary. We travel regularly and work closely with our partners all around the world, enabling us to open doors to experiences that simply cannot be accessed when you plan a trip independently.  We know luxury looks different to different people, and we deliver on what matters most to you, from private access to the best guides. 


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4,8

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
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4,8

Tous les avis

(261)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Scott Dunn made our trip so much more…

Scott Dunn made our trip so much more relaxing. Everything was organised and worked well. Very happy

10 octobre 2024
Avis spontané
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Réponse de Scott Dunn

We are all so pleased to hear that the team planned such an incredible trip. Thank you so much for your lovely feedback and choosing to travel with us!

Noté 5 sur 5 étoiles

Absolutely delighted with Scott & Dunn…

Absolutely delighted with Scott & Dunn who organised our South African trip this sept/oct, everything from flights to accommodation was superb!! Already looking at booking with them again for our next holiday, thanks again to the staff at Scott & Dunn for a brilliant holiday, and organising flights, pick up , tours & safari, can’t wait for the next 1 !!!

24 septembre 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for your lovely feedback and for choosing to travel with us! We cannot wait to welcome you back on another holiday very soon.

Noté 5 sur 5 étoiles

Malaysian dreams

After a good nights sleep then touching down in Singapore, we were met by our private transfer. A very short journey took us to the Raffles Hotel for a two night stop over, where I can only describe as astounding.. Walking through the corridors of time we visited the historical long bar, dinned in both the butchers block & the Indian Cuisine. “This was the stat of memories being made”
Before we had time to say hello to Singapore we were arriving in Borneo, the real reason for this holiday, and wow what can I say. Staying 2 nights next to the Orangutang sanctuary at the Seplok Nature Resort, where on arrival an Orangutang decided to make his bed for the night above the lodge & the following morning we were greeted by mum & baby along with dad walking through the reception area. Quite simply wow, the holiday was complete without paying a visit to the sanctuary, which in itself amazing. The true value of happiness seeing my wife face was priceless, a dream come true.
Off to Sakau Rainforest Lodge on the Kinabatangan River next for 2 nights via a private boat transfer, which was simply amazing. Not only seeing all the wildlife throughout this trip we had the privilege of experiencing a herd of some 50 elephants cross the river within touching distance. Seeing this in real life, mum’s cherish there little ones was humbling being such a large animal.
Midway through the trip a pre-planned spa 4 night stay at the Gayá Island Beach Resort was next, which was well needed & certainly a stunning location. Eat, sleep, relax & being pamper whilst sipping cocktails through out the day, was just what the doctor ordered.
The Mandarin Oriental Kuala Lumpur welcomed us next, this cosmopolitan city certainly didn’t disappoint. The perfect location set overlooking KLCC Park & next to the Petronas Twin Towers. With a city tour and a trip to the Batu Caves gave us the perfect in site to Malaysian culture.
The final step of the journey was a trip back down memory lane at the Raffles Hotel before our flight back home.
A massive thank you to Scott Dunn & its dedicated team for organising this flawless trip of a lifetime, creating memory’s I could never or imagined.

11 septembre 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for your incredible feedback - reading it really made our day! We are all so pleased to hear that the team planned such an incredible, personalised trip for you. It sounds like the perfect mix of exploration and relaxation with different spots and focuses throughout.
We will be sure to share your kind words with everyone involved in helping to bring your trip to life. Thank you for trusting us with such an important trip, it really was our pleasure to bring your dream to life!

Noté 5 sur 5 étoiles

We had an amazing curated luxury…

We had an amazing curated luxury experience through Northern Spain and Bordeaux, replete with Michelin star restaurants, expert tours, vineyard experiences, and cooking classes. It was fabulous. They identified just the right hotels and guides and the transportation was flawless. I have very high travel standards and they met them with ease. The itinerary was flawless and Livia was so easy to work with. We will be going back to Scott Dunn!

15 septembre 2024
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Réponse de Scott Dunn

Thank you very much for your wonderful feedback - Livia and the whole team will be thrilled to hear you enjoyed your trip to Spain so much.

We can't wait to help you plan another trip in the future!

Noté 5 sur 5 étoiles

Strong recommend

Very knowledgeable staff, all arrangements on a multi-leg trip worked as planned, including a relatively last minute change of scheduling on a couple of days. This is the 4th trip we have done with Scott Dunn and all have been as good as we hoped they would be. Strong recommend.

9 septembre 2024
Avis spontané
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Réponse de Scott Dunn

Thank you for taking the time to share your experience and your kind words. We are all so pleased to hear you've enjoyed your travels with us so much and we look forward to planning many others in the future!

Noté 5 sur 5 étoiles

Wonderful African safari

Scott Dunn planned an absolutely perfect vacation for our family. Every detail of our Africa safari was great-beautiful lodges, wonderful guides, flawless transportation, incredible food.

1 août 2024
Avis spontané
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Réponse de Scott Dunn

Thank you for choosing to explore Africa with us! I will be sure to spread your lovely feedback with everyone involved in planning your trip with us and we really hope to help plan another vacation very soon!

Noté 5 sur 5 étoiles

Excellent service and knowledge from SD…

Excellent service and knowledge from SD team. They take the time to listen to what you want out of your holiday and recommend the right accommodation / hotels and activities that suit.

1 août 2024
Avis spontané
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Réponse de Scott Dunn

Many thanks for your kind feedback. Our experienced team ensure they get to know the wants and wishes of all our guests in order to provide an unforgettable experience time and time again so we are all so pleased to read your lovely words.

Noté 5 sur 5 étoiles

Top notch

Scott Dunn is the best. Always finds the ideal match and follows the customer's desiderata.

8 juillet 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much, Carlo! We pride ourselves on ensuring each and every trip with us is tailored to our guests' desires and so are thrilled to read this.

Noté 5 sur 5 étoiles

Fantastic experience

Amazing experience. Excellent customer service and comms. Scott Dunn helped us find and organise the perfect holiday! The team were fantastic and the App was really helpful in keeping us up to date with travel arrangements. Will definitely be using Scott Dunn for our next trip 😁

8 août 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for taking the time to share your feedback - we can't wait to help you plan your next trip!

Noté 5 sur 5 étoiles

They know what they’re talking about!

From the moment Matt started working on our itinerary, everything just fell into place. He took the time to hear me out fully, asked all the questions and just knew intuitively the right places for my family. The trip was flawless from the get go and absolutely fabulous! Scott Dunn impressed me so much, I can’t want to plan our next trip!

2 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Scott Dunn listens

Scott Dunn listens. They keep good records and are always able to customize our trip exactly as we would do it ourselves, or better. Their team forages for the hard to find excursions that really create those memories that last a lifetime. Impressive people. Extraordinary company.

19 avril 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for this wonderful feedback, which perfectly sums up what we pride ourselves on. We really appreciate you choosing to travel with us and hope to many more occasions to surpass expectations in the future.

Noté 1 sur 5 étoiles

Terrible customer service

Terrible experience when trying to get quote for honeymoon to China. Received frantic call from travel agent asking why I was getting quotes from other travel agencies in accusatory tone. I’m sorry but this is our honeymoon/trip of a lifetime/extremely expensive so why would we not get several quotes before deciding? Was told by the same agent that S&D do not have their own in-house experts and use third party providers, another reason not to use them. Once I had received the quote I was subsequently harassed with multiple emails and calls despite already responding to say we needed time to think. Then received a further 2 emails titled ‘Shall I close this case’ from same agent, even though it had only been a few days since the quote was issued. Terrible customer service and doesn’t compare to other companies who were absolutely professional, allowed us time and had loads of travel tips and advice. Needless to say we decided not to use S&D.

12 juillet 2024
Avis spontané
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Réponse de Scott Dunn

Thank you for taking the time to share your feedback, although we are very sorry to read the contents. What you have described is absolutely not in line with the experience we expect our guests to receive.

Our team of Travel Consultants are all experts in their own areas, however we do collaborate with local partners on the ground to ensure the best possible experience for our guests when travelling.

We pride ourselves on delivering exceptional service at every stage and so are now looking into this particular situation to understand what happening and a member of our Management team will be in touch in due course should you wish to discuss this further.

We are very sorry that you have been left with this impression and we really hope to have the chance to show you what a Scott Dunn experience should be like in the near future. Please don't hesitate to reach out if we can ever be of any help.

Noté 5 sur 5 étoiles

Service was great throughout planning

Service was great throughout planning. prompt response and easy to coordinate. actual experience came with a surprise fruit basket and everything went smoothly.

14 juin 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for taking the time to share your wonderful feedback! We are really happy to hear your trip went so well and you were well looked after throughout.

Noté 5 sur 5 étoiles

Botswana first visit

From start to finish Scott Dunn organised our safari seamlessly. Experienced staff who have been to these places know exactly where is best suited to you.

1 mai 2024
Avis spontané
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Réponse de Scott Dunn

We take huge pride in the knowledge our experience teams have to offer, ensuring that every single trip is tailored to what our guests want so are thrilled to hear that your Botswana trip went so well - we will be sure to pass your feedback on to all those involved. Thank you so much for taking the time to share your feedback.

Noté 5 sur 5 étoiles

Family Holiday

We booked a family holiday to Riva del Garda in Italy with Scott Dunn. Our rep did a great job at listening to our varied list of requirements, and coming up with the perfect location and hotel. We felt supported through the whole holiday experience and will definitely use Scott Dunn again.

14 juin 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much! We are so thrilled you enjoyed your time in Italy so much (Riva del Garda is a truly magical spot) and that our team were on hand to assist throughout.
We look forward to hearing from you again in the near future!

Noté 5 sur 5 étoiles

Costa Rica - the wildlife and places we'd dreamt of, perfectly planned for us

We enjoyed exploring Costa Rica, our trip was expertly planned and delivered by Scott Dunn and their local partners.
All accommodation was well suited to our needs and gave a real range of locations and experiences. Amazing wildlife everywhere, no crowds and great weather, just a great trip.
Not our first SD holiday and won't be our last - meantime friends are off to Japan later this year on our recommendation!

2 mai 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for this lovely feedback. We loved welcoming you to Costa Rica and ensuring your trip was just right for you.
We look forward to organising many future trips and can't wait to show your friends all that Japan has to offer.
Many thanks again.

Noté 5 sur 5 étoiles

Great kids club

Really helpful easy booking process and competitive price for the hotel I had chosen. My young twins didn't want to go to the kids club but came away loving it and the friendly staff kept us updated so we could enjoy our holiday. Thanks for the fab rucksacks!

27 juin 2024
Avis spontané
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Réponse de Scott Dunn

We are so pleased to hear that you and your children had such a wonderful time away with us - our Explorers clubs win round the heart of many younger travellers (as well as their parents who get the chance to relax knowing their children are well looked after) and we really hope to have the chance to welcome you back on another trip soon!

Noté 5 sur 5 étoiles

Fabulous Malawi

We went to Malawi in April/May organised by Bjorn. Had a fantastic time despite one of our original lodges being flooded so we were moved to a different lodge which was fantastic. All very stress free. This was our third safari and this was the best country for game viewing and such good value. We finished at Lake Malawi which was a relaxing end to an amazing holiday.

21 avril 2024
Avis spontané
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Réponse de Scott Dunn

Thank you so much for your wonderful review. We are delighted to hear you enjoyed your time in Malawi so much!
We are so incredibly proud of our partnerships locally and it sounds like your experience shows why - even when issues occur, they are more than happy to resolve them as quickly as possible removing all stress for our guests.

We hope to welcome you back on another safari (or indeed another type of trip!) very soon.

Noté 5 sur 5 étoiles

Namibia and South Africa …

The whole trip was organised perfectly with everything happening as planned. This was enhanced by the quality of customer service and attention to detail provided by enthusiastic, knowledgable
And polite staff- thank you

It was one of the best holiday experiences enjoyed by my Partner and I - thank you

14 avril 2024
Avis spontané
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Réponse de Scott Dunn

We love receiving reviews like this - thank you so much for your kind words. It really was a pleasure having the opportunity to arrange an incredible trip for you.

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