Excellent delivery and the team were very helpful. However I did not receive the fabric care pack. Care Team have been in touch and they are sending elite fabric care pack.

due to ill health we knew exactly what was required,
recliner(s),corner unit etc., staff member Scott went the extra mile to help choose fabrics etc., we finally
plumped for the Ainsdale sofa with two recliners.

The process was explained from start to finish, very informative and explained the process from selection of the sofa to the expected time and day of delivery.

Very good deliver both guys where very helpful

Very happy with experience. However the insurance is very steep.

Sandra who assisted us was very friendly and helpful .Her knowledge on suites was exceptional .

Jason was very helpful and explained and let us see the various materials and leather that were available. He then offered us a drink and gave us time to take a look around the showroom and we saw a couple we were interested in and he completed everything for us. I will recommend him and your company to family and friends

The salesman Andy was brilliant with me explaining everything to me ,and made me very comfortable 😀

Our assistant Sandra at the Uddingston (Birkenshaw) branch,
allowed us time to browse before approaching us to ask if we required any help.
She went through the numerous furniture options available and fabrics and any discounts. Efficient, helpful, unobtrusive and very pleasant.
Very happy with the service

The staff member who helped me was exceptional with his advice and attention the only downside was the unexpected delivery date which is almost three months which I feel is far too long to wait for the sofa I have ordered I would have a further two sofas if the time was more acceptable

Lovely furniture and friendly salesman

Staff were really helpful

The first delivery date got cancelled, I then waited weeks for the next date, the 2 men arrived and could not get it in my house, I got another date the next week and the same men turned up and couldn’t get it in my house again, then another week different men arrived and got my sofa in, I had to take 4 holidays off work to be in for the delivery. I got charged for gliders that never got delivered, I got charged for the warranty that I didn’t want, I’m still waiting for these to be refunded, I wish I had went to a different and bought my sofa

Very helpful staff

Excellent Customer service, very knowledgeable and allowed us to make our own decisions without being pushy. So glad we picked the store to purchase our sofa.

Excellent customer service from Charles who was very friendly and helpful.

Great service by Jason, gave us lots of time to decide and helped us narrow down options. Never felt rushed or pressured.

From entering the department store to meeting the assistant ROB to selecting my new sofa it was very relaxing we were offered a cold drink which was much appreciated a very nice experience.

21 week wait - 4 cancelled delivery dates… no correspondence except text to cancel. Eventually got my order late & chair had to be reported to aftercare as it’s not been finished properly. Unfortunately I had to go back as I wanted occasional chair in same fabric however after that gets delivered I would not use this company again.

Very warm and friendly welcome from all the staff, special mention for Andrew, thankyou.