DO NOT BUY HERE! I purchased 2 batteries, one was faulty. They would only refund and not replace after requesting a replacemnet many times. They read emails but ignore your requests. So basically do w... Voir plus
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Ordered a drive, They had it in stock on the webpage, but after two days of not seeing any update or call, I contacted them, and they started with excuses, "this is from our warehouse, we are check... Voir plus
I ordered TP Link products from Senetic, contacted the customer service and asked them to handle this with priority. Odered at 2:20PM dispatch in 2 hours and delivered on the following morning to Irel... Voir plus
Ordered a touch screen TV from them and it arrived smashed (with no damage to box). They will take no ownership of the issue and have rejected our claim. I have escalated it to authorities in line wit... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Senetic is a global provider of IT solutions for business and public organizations that need to build a collaboration-friendly digital ecosystem and want to ensure smooth day-to day operation. With 15 years of market experience, we offer our clients the solutions that we ourselves use every day.
Coordonnées de contact
Kościuszki 227, 40-600, Katowice, Pologne
- +353 (1) 437 0587
- info@senetic.ie
- www.senetic.ie
1,8
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28 avis
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Les gens ont aussi consulté
The number on the .ie site is fake
The number on the .ie site is fake, tried calling various times customer service answered in polish and didn't speak English they then proceeded to hang up on me. for a company selling IT they had the worst phone service I've ever come across, not happy.
17 janvier 2022
Avis spontané
Don't use them if you're in Ireland.
When you pay, they don't accept your payment like any other company does - it has to be "verified" - which takes 24 hrs to verify - even though it's standard business debit card. Then it goes in to "processing" and more hours pass. Finally it get's to dispatched, but this company is not based in Ireland. They are in Poland. 2 Days after ordering, my package is still in Poland with UPS. Expected delivery in 10 days. I wish I had ordered from Elara or another company based in Ireland, as I would have the equipment already with much less hassle. This company is not based in Ireland despite having a .IE domain name. I feel it's a deception, trying to get orders from Irish businesses, but not telling you they are not an Irish company, and your order will take forever to arrive. I will not use Senetic.ie again.
26 mars 2021
Avis spontané
Reliable Supplier
7 octobre 2020
Avis spontané
Excellent service
Placed an order and was originally told 2-3 weeks time frame. Order delivered within 4 days! Absolutely thrilled with the service and quick response of Ewa to my emails. Would highly recommend and will use again.
31 juillet 2020
Avis spontané
Excellent account managers
Very easy to purchase from, website is good with lots of information and up to date stock levels. I particularly find their support excellent. Daniel Czepiel is my account manager and always gives top class service.
31 juillet 2020
Avis spontané
Recommended online shop.
Easy to shop online, good prices, perfect communication. Large monitor delivered in excellent condition on time, box wrapped and secured on the wooden pallet. I can recommend this seller.
20 mai 2020
Avis spontané
I ordered two 12TB HGST hard drives…
I ordered two 12TB HGST hard drives from this company, which were delivered to a wrong address and eventually recovered after a month by own efforts. Senetic did not offer a refund or a replacement and really could not care less if I lost my money. When I eventually got them, they were not in official HGST packaging and were just loosely thrown into a tacky cardboard box to rattle along the way. Worse still, they have NO WARRANTY from HGST (it should have been 5 years), which says "return to seller". Good luck with that!
Do not be so stupid as to deal with this company.
22 décembre 2018
Avis spontané
Réponse de Senetic
Dear George,
We are very sorry about this situation. Unfortunately the parcel was lost by DHL during transport and we took every effort possible to have it delivered to you as soon as possible. We were in constant contact during the procedure and we are sorry that you think we did not care about your issue. Regarding warranty, we can confirm that it is indeed 5 years, however as we are a HGST global distributor we are under obligation to handle the warranty procedure through our own channels.
Perfect IT Distributor
Dealing with this business is just a pleasure.
Nothing is a problem.
Highly recommended !
8 février 2018
Avis spontané
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