When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... Voir plus
Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... Voir plus
I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.
À propos de l'entreprise
Informations provenant de diverses sources externes
Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Coordonnées de contact
94005, Brisbane, CA
- 800-676-0949
- customercare@sensibus.com
- www.sensibus.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time shopper - will be back
All the products were great - good quality - fresh. Brought me back to many wonderful times in Italia. Thanks.
I guess I got spoiled
I guess I got spoiled. I just came back from Italy. I had suce wonderful memories of the fantastic cheese I had there. I was hoping you had cheese that was close to the quality I had there. Unfortunately I did not feel the quality of your cheese was comparable . The texture and taste was not of the quality I was hoping for. I felt your service was great and ordering was easy. Your shipping was excellent. The cheese arrived when expected.
I just didn't like the texture or taste.
My ordered cheese arrived overnight
My ordered cheese arrived overnight in perfect condition
Excellent service
Excellent service, great product. Fast Delivery. Wonderful packing.
The service was fast
The service was fast. I haven't tasted the bottaga yet; that's why I didn't give 5 stars. The company was in contact throughout via email. I definitely will use them again
I placed an order for two items of …
I placed an order for two items of which were not received but I did receive two orders of which I was charged twice the amount I originally ordered and I did not receive the items I wanted. Therefore, I will not be ordering from your company again. It would have been nice to receive the items I requested but will have to search for another vendor!
White truffel oil
Product was processed, packed and shipped the same day. Arrived much sooner than anticipated. The quality of the product is top notch.
Excellent packaging and prompt delivery
exceptional products and service
The products and consumer service were exceptional. One of the products ordered came in a broken jar. Sensibus replaced the product without question, included a second product as a thank you for our patronage-both without a shipping charge. The gluten free pasta and the sauce we ordered were both delicious, and we are in the process of placing another order.
First Order
After I submitted my first order I wanted to add to it. I was told my order had already been packed and ready to ship. The same e-mail said if I wanted to add the items to the cart they would be shipped out the next day and the shipping charges would be waived. I did so. I was charged for the items and the shipping charges. I have not received an explanation though I have e-mailed customer service for a refund of the shipping charges which were more that the cost of the items ordered. If they had not offered to waive the shipping charges I would have ordered more items to make it worthwhile, I am reluctant to order from them ever again.
Shipping was prompt
Shipping was prompt, and arrival was as promised. The chill-packs in the package had thawed completely, though the contents seemed fine. More insulation would be prudent.
outstanding customer service and the …
outstanding customer service and the olives are excellent. Fast shipping. I plan on doing alot more business with them in the future.
Great quality and prompt delivery!
Excellent cheese resource with good prices
I bought a selection of imported cheese and crackers for my mothers 94th birthday and she loved it. My Dad, 96, also enjoyed it. I used to buy these gifts from a competitor that specializes in artisanal cheeses, but I found Sensibus to have an easier website to navigate, better prices, and faster shipping. So I'm very pleased too.
Only two things could have been better: Their mailing schedule would have delivered it before her birthday, but they have a place where you can specify a different delivery date. I specified her birthday, but they shipped it on her birthday instead, so it was a day late. Not a big thing, but I got no response when I emailed them about it later. Also, though this was a gift for her, billed to me, I keep getting emails from them addressed to her. Both of those problems are easily corrected.
You are amazing
You are amazing! Customer service ridiculously awesome. To get to east cost over nite& price SO reasonable!!!! Am trying to buy Southern European cheeses....thank you
Poor packaging
I'm happy with the selection of cheese. Not happy with the packaging. Two of the cheeses of three had the plastic wrap torn upon arriving. Need to improve on your quality control.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








