sensoryeducation.co.uk Avis 

2 715
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Voir plus

Noté 5 sur 5 étoiles

Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Voir plus

Noté 1 sur 5 étoiles

I have e-mailed several times with no response. I have been waiting nearly 6 weeks for a delivery. Very poor and extremely worrying, especially after reading the reviews for this company. I really nee... Voir plus

Noté 1 sur 5 étoiles

When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with mu... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(2 715)

1 737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fast delivery

Great communication. Fast delivery. My girls will love their surprise.

24 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Missing items - not refunded

When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with multiple emails and called. Nobody has got back to me. Nobody has refunded the missing items. I cannot get anybody to pay any attention so unfortunately I will now have to raise it with my bank. All unnecessary admin and stress.
Do not recommend ordering from them at all.

7 octobre 2026
Avis spontané
Logo de sensoryeducation.co.uk

Réponse de sensoryeducation.co.uk

Hi Kate,

A manager has now assessed your case and emailed you an update. Please check your inbox, including your spam or junk folder, for their message.

Kind regards,
Sensory Education

Noté 5 sur 5 étoiles

Sensory Lamp order

I did order a sensory lamp with fishes for my SEN child and he loves it. Easy to order and set up.
The only think I would say is Evri is not the best in communicating regarding the delivery

12 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

APPALLING COMPANY!!

I would give them no stars if I could!!!

Absolutely shocking customer service. I ordered from them a month ago and my order still hasnt been dispatched. Every response take days and the phone number takes you through to a bot! AVOID!!!!!!!!!!!!!!!!!!

28 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company, DO NOT ORDER FROM HERE. Absolute 0 customer service or response. You cannot get in touch with a human to ask them where the items / delivery is. Endless cycle of automated emails, AI on the telephone number. No one calls back -EVER.
Do not waste your money and find a reputable firm to buy the items from.

26 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I did get my refund

I did get my refund on the 21st thank you I was rong to say I hadn’t thank you

28 octobre 2026
Avis spontané
Logo de sensoryeducation.co.uk

Réponse de sensoryeducation.co.uk

Refund processed on 21st October and confirmed as refunded.
Happy to post the refund details here for you :)

Noté 1 sur 5 étoiles

Awaiting a promised refund for items…

Awaiting a promised refund for items not delivered in early July 2026. Many, many attempts at contact result in promises of resolution but no refund, and endless identical auto-replies.

3 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I’d prefer to not give any stars at…

I’d prefer to not give any stars at all. My experience seems to mirror that of others in that I received an incomplete order and other items were unsatisfactory. Trying to contact customer services is impossible other than via AI although there is precious little intelligence artificial or otherwise. I am still waiting for a call back when i asked if i could speak to a real person; frustrating is an understatement. So this company still has my payment for goods not delivered and unsatisfactory goods received and i don't know how to get my money back. I shall never use them again.

27 octobre 2026
Avis spontané
Logo de sensoryeducation.co.uk

Réponse de sensoryeducation.co.uk

Our returns system is automated and can be accessed via your online account.

Noté 1 sur 5 étoiles

No delivery or refund

I purchased something for my son’s 5th birthday almost 2 months in advance, his birthday is next week and I’ve had no helpful replies from the help centre or confirmation if this is being sent or refunded. I need the refund to be able to purchase something elsewhere. Terrible service.

27 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered two toys for my son’s birthday

Ordered two toys for my son’s birthday. Only one arrived. Now waiting on customer care getting back to me however I don’t have high hopes of the reviews are anything to go by. Really disappointed. Would not order again and would not recommend

17 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Fab and Fast

Fab service, needed replacement items for stocking fillers put order through with a note and items arrived really quickly. Thank you

22 octobre 2026
Avis spontané

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