My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Voir plus
I have e-mailed several times with no response. I have been waiting nearly 6 weeks for a delivery. Very poor and extremely worrying, especially after reading the reviews for this company. I really nee... Voir plus
When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with mu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Unit W1, Westpoint, WS9 8DT, Walsall, Royaume-Uni
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery
Great communication. Fast delivery. My girls will love their surprise.
Missing items - not refunded
When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with multiple emails and called. Nobody has got back to me. Nobody has refunded the missing items. I cannot get anybody to pay any attention so unfortunately I will now have to raise it with my bank. All unnecessary admin and stress.
Do not recommend ordering from them at all.

Réponse de sensoryeducation.co.uk
Fast delivery and really great products…
Fast delivery and really great products will defo order again
Sensory Lamp order
I did order a sensory lamp with fishes for my SEN child and he loves it. Easy to order and set up.
The only think I would say is Evri is not the best in communicating regarding the delivery
APPALLING COMPANY!!
I would give them no stars if I could!!!
Absolutely shocking customer service. I ordered from them a month ago and my order still hasnt been dispatched. Every response take days and the phone number takes you through to a bot! AVOID!!!!!!!!!!!!!!!!!!
Terrible company
Terrible company, DO NOT ORDER FROM HERE. Absolute 0 customer service or response. You cannot get in touch with a human to ask them where the items / delivery is. Endless cycle of automated emails, AI on the telephone number. No one calls back -EVER.
Do not waste your money and find a reputable firm to buy the items from.
I did get my refund
I did get my refund on the 21st thank you I was rong to say I hadn’t thank you

Réponse de sensoryeducation.co.uk
Bought as a Christmas present for my…
Bought as a Christmas present for my grandson, im very sure he will be very happy with them
Awaiting a promised refund for items…
Awaiting a promised refund for items not delivered in early July 2026. Many, many attempts at contact result in promises of resolution but no refund, and endless identical auto-replies.
I’d prefer to not give any stars at…
I’d prefer to not give any stars at all. My experience seems to mirror that of others in that I received an incomplete order and other items were unsatisfactory. Trying to contact customer services is impossible other than via AI although there is precious little intelligence artificial or otherwise. I am still waiting for a call back when i asked if i could speak to a real person; frustrating is an understatement. So this company still has my payment for goods not delivered and unsatisfactory goods received and i don't know how to get my money back. I shall never use them again.

Réponse de sensoryeducation.co.uk
Lovely little selection for my boys…
Lovely little selection for my boys birthday
No delivery or refund
I purchased something for my son’s 5th birthday almost 2 months in advance, his birthday is next week and I’ve had no helpful replies from the help centre or confirmation if this is being sent or refunded. I need the refund to be able to purchase something elsewhere. Terrible service.
Found the ideal gift and at a very good…
Found the ideal gift and at a very good price
The parcel was delivered on time
Ordered two toys for my son’s birthday
Ordered two toys for my son’s birthday. Only one arrived. Now waiting on customer care getting back to me however I don’t have high hopes of the reviews are anything to go by. Really disappointed. Would not order again and would not recommend
Easy site to navigate and purchase items
Fab and Fast
Fab service, needed replacement items for stocking fillers put order through with a note and items arrived really quickly. Thank you
This was my first purchase with this…
This was my first purchase with this company, the pricing was right and an east to navigate well laid out site. The communication and delivery excellent. I would not hesitate to use again and highly recommend 👌
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







