Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Voir plus
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Lisez les avis des autres
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Voir plus
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .... Voir plus
I ordered two items for my 4 year old grandson’s 4th birthday . He has autism and I thought these would be ideal for him. One item arrived but the other worth £17 never appeared. I have contacted the... Voir plus
À propos de l'entreprise
Coordonnées de contact
Unit W1, Westpoint, WS9 8DT, Walsall, Royaume-Uni
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Fast efficient service toys are always…
Fast efficient service toys are always of a great quality
Kept me updated on delivery time
Kept me updated on delivery time, was well packed 1 purchased two for my young grandaughters who was very pleased with them
Very pleased with my purchases
Very pleased with my purchases, well packaged and quickly delivered. 🙏
Avoid and shop elsewhere !!!!!
Ordered 20 items on september 28th about 6am and was welcomed by a same day dispatch banner if ordered before 2pm all went well. Got my confirmation email and heard nothing about dispatch. 12th october i emailed asking for a delivery update and got no reply but the order was dispatched that day and this was where the problems began. 17 items arrived on 15th october with no paperwork in parcel to confirm what was packed or any issues with stock. Emailed about missing items and was sent on a goose chase with forms being wrong that they sent. They keep saying about waiting for an email but they keep asking for paperwork they failed to send so i cant send it. Their customer service is useless the phone numbers a robot and the humans admitting things were misleading has not filled me with confidence. Their website only shows 5 star reviews until i found the true picture on this website.shocking company will never use again and wont suggest them to anybody as their items seem really over priced once you see them in person and the size of the items.
They flagged this review as false. its 100% accurate the order in under my partners name and they are now ignoring her emails
Perfect super fast delivery everything…
Perfect super fast delivery everything there what I ordered , also can I point out how quick to respond customer services was to respond how helpful 😀 will definitely be ordering again from here thank
Faulty items
Placing the order and delivery were fine. But a number of items that I had purchased broke or became faulty shortly after receiving them. Due to the nature of the products thar broke; liquid or slime filled - once the broke they promptly went in bin to avoid being ingested or covering anything that my 4 year old would go near.
They company have since refused a refund on these items on the basis that they were not returned even after i explained the reasons for said items going in the bin and not being salvaged for a retun.
First time user
Arrived on time and according to my daughter, the squishys were a great choice and good quality.
Very good service
Quick delivery and great quality…
Quick delivery and great quality sensory toys. My daughter is going to love them. Thank you!
Great Company and excellent service all round
Delivery was great. No problems at all. Has trouble with my order, so emailed and the advisor emailed back that the order had been sorted and placed. Communication is fab. I got an email to inform me an item would be delayed, due toit being out of stock and I was asked if I wanted the other items to be sent, or held and shipped together when the item was back in stock. I agreed to wait and all items arrived together on the estimated date. I can't fault the company or delivery at all
DO NOT order from this company
DO NOT order from this company, I ordered some things for my son to put away for Christmas. I placed an order and still haven’t received anything tried to contact seller and no response. Sent a dispute with my bank and they managed to get me a refund.
Website is clearly a scam
Still not received items after 3 months…
Still not received items after 3 months of ordering. No communication, poor company, don’t know how still in business!
Do not order from here
I ordered a play kitchen for my daughters 1st birthday & I’ve had no email about this being dispatched, panicking as this was her main present, sent an email 2 days ago regarding this and if I can put a cancellation through and re order this from somewhere else, I’ve had no communication and no reply. I will be taking this up with my bank to try and get the money back.
Value for money!
Lots of communication from the courier. Items as described, seem sturdy and good value for money.
Great products
Great products, easy to use website, they've turned up in good time and so far seems to be really good for my child.
Ordered four products three arrived and…
Ordered four products three arrived and I wished to return two items and queried the missing item. Before returning or sorting out the missing items they have to have a meeting to decide whether you can have a refund and return the item.(which legally you are within your rights to return items bought on line) As for the refund on the missing item I very much doubt I will ever receive the refund.
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