Our first foray into the large TV arena (who'd have thought a 32" was now considered portable..) saw us visit the Falkirk Sony Centre in search of an almost sold out model - Ross and Craig gave us the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Battery life very poor, no battery charger. Lens not particularly good, photos taken in the good light but photos still came out blurry in spite of the cameras 5 point axis in body stabilisation.... Voir plus
We are big fans of Sony products and have always supported this local store as we know the high standard of customer care and overall knowledge of their products. Having heard they now offer white goo... Voir plus
After seeing an extremely competitive price online I reached out to obtain validity of the offer. Even though it was 9pm craig replied to my message saying he would check stock and call me in... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Situated in the heart of Falkirk, right next to Central Retail Park, Falkirk Sony Centre has been a fixture in the town for over fifteen years. The shop has earned a reputation for delivering excellent customer service and for always being prepared to go the extra mile for our customers. We carry an extensive range of Sony consumer electronic products all at competitive prices supplemented by third party accessories such as TV furniture, wall mount brackets and cables. We offer an end-to-end solution, not just selling products but installing and maintaining them too. You will never be asked to phone a manufacturer for assistance; we'll do it for you. Prices change daily to stay in line with our major competitors. Please visit the store or call us for today's deal!
Coordonnées de contact
2-5 Galloway Court, FK1 1HQ, Falkirk, Royaume-Uni
- 01324 630064
- shop@sonycentrefalkirk.co.uk
- www.serafini-retail.co.uk
4,7
Excellent
267 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt customer service and delivery
Prompt customer service and delivery. Much appreciated thank you
1 août 2022
The device is great the only downside…
The device is great the only downside is I have trouble hearing it over my parents music in the car.
30 juillet 2022
Brilliant support via online chat
I used the chat feature on the website late in the evening and was helped promptly by Dean with technical pre-sales information and once I was satisfied was assisted to make an online purchase of a camera which was low in stock.
The item was sent out the very next morning and I am very satisfied with my purchase.
Thank you for your excellent customer service, Dean!
21 juillet 2022
Réponse de Serafini Retail Falkirk
Hi there
I've made sure that Dean has seen this review.
It's good to know that the late night messages pay off for both customers and us.
We appreciate you taking the time to give us the 5 stars :)
Craig
Excellent Service.
Item sent quickly received next day was as new and a great price, couldn’t ask for a better service, Excellent. Thanks.
21 juillet 2022
Excellent customer service and delivery
19 juillet 2022
Réponse de Serafini Retail Falkirk
Hi Ruth
We hope you are enjoying the new purchase.
Thank you for taking the time to give us a 5 star review, we always appreciate it.
Remember that if you need anything else in the future, you can always get in touch.
Craig
Unbelievably good service
Prompt and friendly service by phone, best UK price for the camera (Sony RX100 vii), and personal delivery of my purchase to the door by local staff. Thank you so much!
13 juillet 2022
First class product - first class company.
Being in my 80th year I really struggled with my Sony Walkman but the patient assistance I received from the company was amazing. No matter how many times I went back to them they took the trouble to help. Great music player - great staff.
13 juillet 2022
Excellent service and great price
Bought a Sony speaker which was sold out elsewhere. It was also on offer so thanks Falkirk Sony Centre
12 juillet 2022
Fantastic service from the team who…
Fantastic service from the team who were so friendly and helpful! Highly recommend & will definitely return.
4 juillet 2022
Avis spontané
I was at a loss as how to deal with an…
I was at a loss as how to deal with an issue of pairing an iPod classic with a transmitter installed, with a new set of Sony XM5 headphones. I found the advice and help given by Craig at the Falkirk store extremely helpful and made the purchase there immediately. I recognise that this sort of professional and personal service at the end of the phone is very difficult to obtain these days and might very well be useful in the future. The headphones are also excellent.
Credit where it's due!
4 juillet 2022
Falkirk Sony Centre - Well worth a visit!
We recently travelled from Edinburgh to the Falkirk Sony Centre and we are very glad we did. The service was excellent. Our discussions prior to purchase of a TV, when it was delivered, and after sales, just happened to be with 3 different members of staff. They were all friendly, very knowledgeable, and extremely helpful. We are delighted with our purchase and highly recommend Falkirk Sony Centre.
1 juillet 2022
Avis spontané
excellent service and delivery
30 juin 2022
Great service
Great service! Product arrived very quickly and packaged well. No issues and will likely shop here again.
28 juin 2022
I cannot fault them
I cannot fault them. As there was a stock issue on the website, I ended up having a new product when I bought refurbished. Would definitely buy from them again.
25 juin 2022
Very professional
24 juin 2022
Excellent service and communication
18 juin 2022
Great web site
Great web site. Chat very responsive. Good deal on what I bought and delivered free.
Very impressed
16 juin 2022
Awesome
The Falkirk team went above and beyond for me with my recent purchases and I can’t fault them at all. I would definitely recommend using this store.
16 juin 2022
Great service, super fast dispatch and delivery
I couldn't find my item anywhere in the UK but there was 1 left at Falkirk Sony Centre! My saviours! Easy purchase on their website, and such fast dispatch and delivery. Very happy. Thank you!
14 juin 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.