Shelden Healthcare Avis 

495
TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Folllow up, well they cancelled transaction & kept the money, this forced me to go through the longwinded dispute with card provider. So much for there email promise. Please do not deal with this... Voir plus

Noté 1 sur 5 étoiles

Awful company to deal with. Absolute jobsworth behind the screens, getting a refund is like pulling teeth. will spend my money elsewhere. very slow to reply to emails, no tracking numbers given, no di... Voir plus

Noté 5 sur 5 étoiles

From ordering to delivery, no problem. Chat room facility aided decision. Home set up service used, worth the extra cost. Only negative was the bed was advertised as adjustable as low as 16 inches, p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The delivery was well organised, on schedule and helpfully brought into the house. It was a standard Invacare hospital bed which I had elected to put up myself. Once assembled the bed seems just... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Matériel et équipement d'hôpital

Écrit par l'entreprise

We provide expert support, advice and solutions for the elderly, disabled and those that struggle with mobility. Elderly care products, aids for the elderly, mobility aids, disability aids, disability equipment and mobility equipment plus many more.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

495 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(495)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Profiling bed for my mum

I ordered a profiling bed for my mum. It was delivered quickly. The delivery man set it up and explained use; he was polite and friendly. The bed works well - very happy with the service and bed.

24 octobre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Excellent service

Excellent service.

18 octobre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Ease of ordering

Ease of ordering, great delivery had a call from driver the day before to confirm time etc. Very pleased

10 octobre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Once we got past the first person in…

Once we got past the first person in customer service (he was dreadful) the rest was fantastic.. communication brilliant, fast delivery, helpful, really great, just need to bypass the first person we spoke to in customer services

16 octobre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Satisfied customer

This company could not have tried harder to make it easier for me to be satisfied with their service.
Everything was made so simple.

5 octobre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

He was very professional easy to get on…

He was very professional easy to get on with very company orientated had time to listen to my questions and put my mind at rest with how to use the equipment. Very knowledgeable. Would recommend you . Thank you all for your help and support.

28 septembre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 4 sur 5 étoiles

Pluses and minuses

Delivery and installation were handled very well with excellent communication along the way. My one big complaint is that the existence of extra charges for long-distance delivery was hidden in the small print and not up-front either.

25 septembre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Very satisfying

18 septembre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Excellent service

11 septembre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Order was delivered quickly

Order was delivered quickly. Exactly what I wanted with absolutely no problem.

8 septembre 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Great service from Shelden Healthcare

Great service from Shelden Healthcare, Danielle was extremely knowledgable and set up the new bed quickly explaining everything to us, really impressed with the service - thank you

31 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Excellent

Fast, professional, responsive.

31 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good morning,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Above and beyond ... very happy

They delivered quicker than expected. Unfortunately the hoist had a fault which I reported immediately. They contacted the driver and diverted her to collect a new machine, unpacked, tested and delivered that same day. Definitely above and beyond .... very happy.

24 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

What a brilliant company!

Called asking for some advice, received some brilliant information from the lady on the phone (didn't catch her name) and found that I was looking for the wrong thing entirely. It's refreshing to speak with a company who isn't just after money but actually cares about their potential customers and will take the time to speak to someone even though unfortunately, I did not have the money to purchase straight away.
I will be back as soon as i have the fund together to purchase through them.

My advice to anyone, if you are looking for a genuine company who focuses on actual customer service and not just taking your money come to this company, i had phoned multiple before and it was so pushy and just trying to close the sale whereas i actually felt valued and treated like a person and not just money.

Thank you Shelden, i will be back very soon.

30 août 2023
Avis spontané
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 5 sur 5 étoiles

Quick delivery service

Quick delivery service. No complaints whatsoever.

16 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 4 sur 5 étoiles

Unfortunately I had to contact customer…

Unfortunately I had to contact customer care with regards to delivery of the item ordered/purchased however the issue was dealt with promptly and the product excellent.

8 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind rating.

Kind regards,
Charlotte
Shelden Healthcare

Noté 4 sur 5 étoiles

Great product

Great product, well packed and easy to set up and use. The only downside was the email giving delivery date never arrived so it turned up unexpectedly and I was out.

9 août 2023
Logo de Shelden Healthcare

Réponse de Shelden Healthcare

Good afternoon,

Thank you for your kind feedback.
I will ensure that this doesn't happen again to any of our customers.

Kind regards,
Charlotte
Shelden Healthcare

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus