From the collection of my late husband to receiving his ashes back home I cannot fault simplicity cremation. Jenny who organised my husbands funeral was excellent. The ladies who collected my husband... Voir plus
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Lisez les avis des autres
My wife went ahead and paid for a Simplicity cremation for herself and I’m so glad she did they did everything for me, when she passed I just gave them a call a few questions later it was left to... Voir plus
The experience was great as it was so easy to do it online for myself and then for my brother straight away and it is exactly what we need and looking forwards to the documents coming to us in the ne... Voir plus
L'entreprise a répondu
I was given all the information I needed and any questions I had were answered with good knowledge. The person I spoke to was polite and fiendly. I'd have no hesitation in recommending Simplicity to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de crémation
- aussi dans
- Directeur funéraire
Écrit par l'entreprise
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Coordonnées de contact
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Royaume-Uni
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Excellent
833 avis
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Excellent
Friendly, professional and informative service, really straightforward and uncomplicated
12 septembre 2026
Réponse de Simplicity Cremations
Dear Steve,
Thank you for your review. We're pleased you found our service simple, friendly and informative.
Easy straight forward application
Easy straight forward application, excellent customer service, would recommend, thank you.
28 août 2026
Réponse de Simplicity Cremations
Dear John,
Thank you for your review. We're pleased to hear you found our customer service and simple process excellent. We appreciate your recommendation.
Réponse de Simplicity Cremations
Dear Chris,
Thank you for your review. We're pleased to hear you found the service helpful
They went through everything and…
They went through everything and explained all i wanted to know.
11 septembre 2026
Réponse de Simplicity Cremations
Dear Mrs Knott,
Thank you for your review. We're pleased our team clearly explained everything and answered all your questions.
Réponse de Simplicity Cremations
Dear Lee,
Thank you for your review.
We're pleased you found the process straightforward to arrange your plan.
The lady I dealt with was very helpful …
The lady I dealt with was very helpful and explained everything clearly, slso very friendly.
10 septembre 2026
Réponse de Simplicity Cremations
Dear Anne,
Thank you for your review. We're pleased to hear our team member was friendly and helpful for you.
Pushy sales people
I made an enquiry on their website, and even though I opted out of being contacted, their pushy sales people still rang me.
Speaks volumes on their company ethics so will look elsewhere.
Since posting the review I have received a further phone call and numerous emails.
Very pushy sales people so please be beware!
12 septembre 2026
Avis spontané
Réponse de Simplicity Cremations
Dear Sue,
Thank you for taking the time to share your feedback.
We are sorry to learn of your concerns regarding contact from our team. We take customer preferences seriously and would never intentionally contact someone who has requested not to be contacted.
We appreciate you bringing this matter to our attention and will ensure your comments are reviewed internally. We are sorry that your experience has left you with this impression of our company.
Kind regards,
Sally
It was easy and relatively simple to do
31 août 2026
Réponse de Simplicity Cremations
Dear Sue,
Thank you for your review. We're pleased to hear you found the process simple and easy.
continuity of contact and courteous staff
The continuity of contact was helpful. I was informed of all key events in a courteous way.
Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt with.
Would definitely recommend this company.
26 août 2026
Réponse de Simplicity Cremations
Dear Jenny,
Thank you for sharing your experience. We're so pleased to hear our communication was received well and that even though there was an error with your ashes, it was dealt with promptly and sensitively.
We really appreciate your recommendation.
Very friendly and amazing staff!
All the staff on the phone are there for you when you need them couldn’t ask for a better cremation place for my dad.
2 septembre 2026
Réponse de Simplicity Cremations
Dear Miss Smith,
Thank you for your review. We're so pleased to hear that our staff have been friendly and helpful, and we really appreciate you trusting us with the care of your dad.
Good service and professional phone…
Good service and professional phone call very happy with everything thank you
1 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Neil,
Thank you for your review. We're pleased to hear your received professional, high-quality service and are happy with your arrangements.
Informative simple to understand …
Informative simple to understand after more time I'm sure i can be more accurate
1 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Penn,
Thank you for your review. We're pleased you found the process informative and simple to understand. If you have any further questions, please reach out to us. We're always happy to help!
I rang the call centre and actually…
I rang the call centre and actually spoke to someone to deal with my funeral plans and the gentleman was excellent. Guide me through everything. and helped me with any questions I had.
7 septembre 2026
Réponse de Simplicity Cremations
Dear Ms Webb,
Thank you for sharing your experience. We're pleased to hear our team member guided you through everything professionally and answered all your queries.
Very easy and helpful
3 septembre 2026
Réponse de Simplicity Cremations
Dear Ms Hibbert,
Thank you for your review. We're so pleased you found our service easy and helpful.
Bijou was very helpful and good…
Bijou was very helpful and good humoured. The service provided was straightforward.
1 septembre 2026
Réponse de Simplicity Cremations
Dear Penelope,
Thank you for your review. We're so pleased to hear Bijou provided you with a friendly, helpful experience.
The lady i spoke to was really helpful…
The lady i spoke to was really helpful and the whole thing was straightforward
7 septembre 2026
Réponse de Simplicity Cremations
Dear Mrs Simpson,
Thank you for your review. We're so pleased to hear our team member made the process simple and informative for you.
Plan
Honest and reliable information given by friendly and well mannered person on the phone.
7 septembre 2026
Réponse de Simplicity Cremations
Dear Mr Haley,
Thank you for your review. We're so pleased to hear you received honest, reliable information from our team member. We appreciate your kind words.
People were very friendly and helpful
People were very friendly and helpful, even when I had an issue with my bank app.
4 septembre 2026
Réponse de Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased to hear our team offered you a helpful, friendly service and helped you navigate the issue with your bank.
I had contacted most of the cremation…
I had contacted most of the cremation companies and found Simplicity cremations the friendliest to speak to and eager to help with my questions. The explanatory paperwork was sent to me within hours. Also follow up contact. I chose to have Simplicity Cremations.
4 septembre 2026
Réponse de Simplicity Cremations
Dear Jane,
Thank you for sharing your experience. We're so pleased you found our team to be friendly, helpful and efficient. Your recommendation means a lot to us.
Excellent service
Excellent service , very well explained by Howard , 5* all the way
4 septembre 2026
Réponse de Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased Howard offered you excellent service and we'll pass on your kind feedback.
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