Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Simply gorgeous, makes my foiling so much prettier, super durable & so many to choose from so why not get them all 😂 Not to mention the tools, tint brushes, bowls, balayage boards, clips all matchi... Voir plus

Noté 1 sur 5 étoiles

I have used simply hair for over 6 years I’m not happy they came thinner and some strands started to frizz after 2 mths I contacted customer service to be told it’s the placement (never) my ext... Voir plus

Noté 5 sur 5 étoiles

As someone who is learning the industry i really wanted to ensure I got some small buisness items. I'm a plus size girl too, so it was important for me to find an apron which is size inclusive, simp... Voir plus

Noté 1 sur 5 étoiles

The hair extensions I received from Simply Hair SHED EVERYWHERE. I have worn extensions for over 25 years and I know how to care for them. The shedding was out of control - I found hair on absolutel... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(218)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!

Ordered from here from the first time and the quality of the foil is unreal and gets all my clients talking with its funky prints and colours! 2nd order just placed!

24 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Lauren, we're happy to hear that you love our foil! Thank you for your feedback 💜

Noté 5 sur 5 étoiles

Amazing

Easy website, hair is great quality, very efficient service

22 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Courtney, thank you for your feedback, we're so pleased to hear you are happy with your experience and products 💜

Noté 5 sur 5 étoiles

Bought this hair 4 months ago approx…

Bought this hair 4 months ago approx and I totally love it.. very little shedding, hair is thick from root to tip.. I currently offer this hair only to my clients….

20 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Julie, thanks so much for your review, we're so pleased to hear you are happy with your hair extensions! 💜

Noté 5 sur 5 étoiles

Received my I tip hair extensions 2…

Received my I tip hair extensions 2 days ago and from first impression.. wow!! Amazing silky hair that’s thick towards the bottom. Delivery was excellent, arrived when stated using DPD local. I’ve ordered 3 more bundles of 20’s as my hairs really thick!! Would recommend

18 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Fiona, thank you so much for leaving us this 5* review! We are so glad to hear you are happy with the delivery service and the quality of your hair extensions 💜

Noté 5 sur 5 étoiles

First time shopping here snd everything…

First time shopping here snd everything is so beautiful good quality and amazing price

16 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Hannah, we're pleased to hear you are happy with everything, thank you for your review and feedback 💜

Noté 5 sur 5 étoiles

Amazing!!

Amazing company. Such good quality products and fast shipping. Services is always 100%. Couldn’t ask for anymore from a company.

16 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Lexi, we're so pleased to hear you are happy with the service provided and our products, thank you so much for your 5* review! 💜

Noté 5 sur 5 étoiles

Great!

Great hair, good quality. Always plenty of stock.

16 novembre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Rosie, thank you for your feedback and 5* review, we are so glad to hear you are happy 💜

Noté 5 sur 5 étoiles

Simply Hair is Simply Fabulous!

Simply Hair is a great brand, their products are quality and have such a diverse range for all hair colours and types. Their customer service is prompt and they are always happy to help! Very quick delivery too which always helps when appointments are already booked in. Thanks Simply Hair!

20 octobre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Hannah, thank you so much for this lovely review! We are so pleased to hear you are happy with our products and customer service 💜

Noté 5 sur 5 étoiles

super reliable!

Amazing customer service with fast reply’s and delivery

20 octobre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Gee, thank you for your 5* review and feedback! 💜

Noté 5 sur 5 étoiles

Used for the first time and very…

Used for the first time and very impressed so far! Got myself some bargain foil from the outlet and the quality is so good! Never had hair foil like it before, so lightweight but super strong and easy to use. Just bought some more, totally converted.

17 octobre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi Jade, thank you so much for this lovely 5* review! We're so glad to hear you are loving our foil 💜

Noté 5 sur 5 étoiles

Fast delivery

17 octobre 2021
Avis spontané
Logo de SimplyHair

Réponse de SimplyHair

Hi TJ, thanks so much for your 5* review, we are glad to hear you are happy with the delivery service 💜

Noté 5 sur 5 étoiles

Such a super find!

I normally buy my hair extensions from beauty works, however the new price increase was £100 more than normal!
I looked around and found this company, l must say l have just received my order and the hair is exactly the same, perfect for the same price as beauty works, and also the most lovely lady at the end of the phone to help,
I shall definitely be using simply hair from now on.

14 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

10/10

Order was easy to place, and arrived swiftly in great condition. The products are amazing, professional quality woth awesome. Olours and themes. Super impressed!

13 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great

Great service everytime, amazing discount offers for trade accounts

13 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

I would recommend for no one to go to…

I would recommend for no one to go to simplyhair.Wasted thousands over the years and the last couple of sets which cost me £280 each time has been the worst quality of hair you could possibly imagine.They require you to take the hair out and send it back in so it can be checked by the faulty goods and when it is checked they blame you ...I will not give you a refund they will just wash the hair cut the hair and send halfback This company is a waste of money with lies constantly about their hair quality this is not 100% real it’s dried and damaged .Will end up ruining your clients hair

4 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

So disappointing 😞

I have been purchasing hair from simply hair and other extension companies now since I was qualified 7yrs ago.. My client was fitted with hair after the first wash she reported it was matting and seemed to be fusing together even when dry.. She came in for a maintenance and wasn't wrong.. I contacted simply who sent back aftercare advice!! I then sent pictures.. The hair was a bad batch and I know this can happen occasionally however with my training I was able to determine the hair wasn't cuticly correct (laid from root to tip) I sent pictures to simply expecting them to ask for me to send some hair back for analysis they sent two conditioners! any hair extension specialist knows this wouldnt make a blind bit of difference. They then stated after 1 months they don't stand over the hair. I now have an extremely angry client she has worn hair extensions for 6 years and knows the aftercare routine. I as a hair extensionist specialist know how to analyse a faulty hair extension. This has cost me and my client alot of time and money. To be palmed off the way we were was despicable. This company obviously haven't much knowledge on quality control or customer service. I as a professional will no longer use this company as I value my customers and value their business too much to install hair that isn't fit for purpose. STAY CLEAR

19 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Honestly do not ever buy hair from here…

Honestly do not ever buy hair from here I spent 260 on hair and had it two weeks as the hair was so thin and horrible I couldn't do anyhing with it . I have sent a email as I want a refund but I'm not sure I'll get one I am really not happy I wouldn't waste your money

10 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Not sure how to start this..

Not sure how to start this... I've been purchasing Simplyhair since I believe 2015. Each year I have a different set due to my indecisiveness. One year its long, another very short, another super light blonde, another dark blonde and then very long light blonde again. Each year the hair is to literally die for, so beautiful and so soft-just perfect. I am a qualified person and I used to apply hair extensions on people too (changed my career now) so I know how to take care of it hens why I still have the hair I've purchased 3 years ago. Now, my last order was very disappointing. I've ordered the IceBlonde which I also ordered back in 2018. (in 2019/20 I had the #60). Sadly, the hair was very bad this time. I had it fitted by my friend with whom I used to work together in the saloon. After only 2 days the hair was tangling, was very harsh and felt super damaged, bear in mind I didn't even wash it yet or used any product on it. I sent it back, I told them its rubbish. I just refuse to pay £170 for such horrible quality. Simplyhair sent the hair back saying there is NOTHING wrong with it and refused to give the money back! Their quality and customer service became very disappointing. I've messaged them again but no one responded. I put the hair back on - what else am I supposed to do! I just lost £170! And I tried everything, every hair extension product probably ever created and still... they feel like I've used them for 2 years! despite wearing them for around 2 weeks only now ;/ I need to remove them cause it really looks awful. Simplyhair used to stand for its quality, I am so mad and disappointed! Its taking advantage of us, sending us bad quality product but still charging us a fortune and then refuses to take it back despite a complaint.
I used to write positive reviews about this brand and ALWAYS referred them to my colleagues from other saloons for their clients, but I simply cannot this time.

Ps. I have attached one strand of my hair extensions from 2019/20 #60 to compare them and to show them the quality difference but all they did was tell me this hair colour was different to the one I've ordered. Well I know that! I explained it in my letter I told them why I am attaching one strand - they have completely ignored the big picture and made me feel like an incompetent person, just because they didn't bother to read my letter explaining why the hair was sent back.

6 juillet 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus