SkyBOX Avis 

Estafadores ratas

Pésima atención al cliente skybox Ecuador, aparte hice el pedido con dirección a su casillero y no volvieron a responderme más, tuve que cancelarlo y ahora espera del reembolso y se desperdició mi cupón de descuento

skybox.net el peor servicio que pueda existir , no pierdan su dinero y tiempo con esa pésima empresa.

Terrible service. The customers' service SEEMS very helpfull as long as no transactions are made yet. Once you do, they find one reason after the other to take your money: insufficient information will probably lead you to having to create a second account (and even others), then they make transactions without your permission and claim it's you (being new) who made the mistake (and you can't prove the contrary of course), then - even though the calculator tells you "Total Custums: 0$", you end up paying almost 30$ which they justify as: "Actually there is no customs to pay, only the VAT 17.5% of the cost of the goods, plus the processing fee, plus the brokerage fee". I made an order on amazon for a total cost of 43,91€ (a small package of 0,75kg) and I ended up paying 79,62 to skybox to get it delivered (USA => Barbados)

No pierdas tus productos y dinero con SkyBox.

Llevo casi dos meses esperando una respuesta por parte de SkyBox sobre un envío, y nadie responde absolutamente nada. He escrito varios correos, he insistido por su plataforma, y lo único que recibo es silencio total.

Ofrecen supuestamente atención rápida, incluso su correo, pero eso es una mentira. No se comunican, no explican nada, y lo peor: ni siquiera se dignan a decir si devolverán el dinero por un paquete perdido y asegurado por $100 USD.

Este nivel de abandono y desinterés por parte de una empresa que cobra por “seguridad” y “confianza” es inaceptable e irrespetuoso.

SkyBox no solo perdió un cliente, sino que me aseguraré de que más personas sepan lo mal que funcionan.

Si estás pensando en usar este servicio, piénsalo dos veces. Cuando algo sale mal, te dejan completamente solo.

Evítalos a toda costa.

Utter disgrace. We were forced to chage our box to a new one. Since we got this, the internet keeps dropping out, impossible to watch a film continuously! Worst service EVER!!

I was over charged on the shipping for two packages. This was one Temu purchase consisting of 4 items. Skybox charged me triple what I paid for all 4 items together and sent them in two separate shipments. WILL NEVER USE THEM AGAIN!!!!!

Para Colombia buenísimo, lo que sale en la calculadora es lo que te cobran hasta la puerta de tu casa, tienen como aliado a Pasarex, quien sabe como sea en el futuro pero mi primera impresión fue buena.

DONT YOU DARE USE THEM, WORST COMPANY EVER!!!!!

the worst services in the world, I swear I never found this company worse, I am not able to describe them in exactly the words they deserve because Trustpilot does not allow inappropriate language. and there are no options to delete accounts with them!

اسوأ شركة ممكن تتعامل معها
حرامية بمعنى الكلمة
انصح بعدم التعامل معها اذا اردت الحفاظ على أغراضك ومالك وأعصابك

Used the skybox for the first time and did nit get my package. Not getting them on the phone and getting a generic email response. Won't recommend.

I NEVER RECEIVED MY PARCEL. IT HAS BEEN 2 MONTHS NOW.
THE WORTH IS +1,300$.
THEY DONT ANSWER BY PHONE NOR E-MAIL.
I dont’ know what to do. How can I get some help to contact you ??

I received my new white Skybox on 9th June after my old black metal box stopped working after 10 years. Returned it and got the old model on 3rd July. New box crashed 2 times, had to unplug for 15 minutes. Many programs scheduled to record did not record. Many recordings were done in multi sections, my recorded was 10 recordings for a 1 hour program. Some just a few minutes, some parts overlapped, some parts missed altogether .Remote felt very plastic and so sensitive, bump it and it changes to something else. Fast forward is very erratic, picture freezes. Planner doesn’t show what is recorded or scheduled without clicking on the icon. Going into the Guide cuts off all picture and sound, the original box keeps the sound and picture in top part of the screen. The only advantage I can see is that you can record 5 programs at once instead of 2. Happy with the original Skybox now back in my home.

One star because I had to, but i consider this company to be 0 stars.
My Parcel is with them now, but they want to charge me the below to have my parcel to the New york, why do they think i need to pay custom charges and the parcel is not leaving the USA....
FREIGHT: 81.75
FREIGHT: 21.56
CUSTOMS: 414.88
This cost equates to more than the parcel its self...I have been messaging Leonardo, but no one answers your message until they see fit at roughly 9pm UK time. I just want the goods i paid for what for. Please Skybox do me a favour and stop ripping people off. Do the right thing and charge accordingly.

Mis productos que pedi hace casi 5 meses, nunca llegaron. El servicio al cliente no funciona ya que no te responden casi nunca. Una estafa... porfavor no lo usen

Used this company for the first time.

Goods were delivered by FEDEX to SKybox.net

I spent 3 days chasing the company as the goods were not booked in. Spoke to Jose and he claimed nothing had arrived and the person who signed for the goods didnt exist.

Since then they have taken 8 payments totalling over $1000, they will not respond to my emails, Direct messages and they never answer the phone.

I cannot find out where my goods are, if they have been shipped and if they have, which courier was used.

It does not deserve to be called a business. I am now having to get the police to seize my goods.

Avoid.

TERRIBLE!!
If I could give this company 0 stars, I would. This company is the epitome of a terrible, subpar and fraudulent business. Customer service is terrible, no one is ever available. I've sent several emails (they have no phone, RED FLAG NUMBER 1) and every time it's the same update, its under processing. It's been over a month since they've received my package and has not shipped it. Charged shipping expenses yet hasn't shipped it. Shipping cost is HIGH. They don't have a CLUE of what's going on in their business. They continuously keep changing the date to make it look like the package has just arrived in my country. Absolutely ridiculous and sketchy. JOSE FROM SKYBOX is the only person they have available as customer service and he HAS NOT ONE CLUE OF how to represent this stupid company. RIDICULOUS. I've reported this business. They should be BANNED.

Pure scam, waiting 2 months for each package, charging every time more and more. Now they invented a dimensional weight wich is 3 times more than fiscal weight to charge even more. Shipping cost is higher than cost of the product. Ridiculous. Will never use it again.

This company must NEVER be used. We are starting prosecution after 3 shipments amongst friends to different destinations ALL FAILED. They overcharge. Don't answer support. Have lost our goods.

Worst ship . co . I ever tried . Their site is the most confusing I ever saw. Just does not work properly . Have been trying to ship my 10 items for 38 days but can´t send $$ . Paypal says they can´t receive payment. Never answer Gmails . Changes ship. prices . Rotten customer service . Treat you like a dog. Total ripoff. Pack of theives . It´s a SCAM ! Do not use . BEWARE !!!