Slick Willie's Skate Store Avis 

161
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

What a draining experience. People in the shop when you call are totally unhelpful if your delivery doesn’t show up, don’t answer their email, no tracking info given just took money and didn’t com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered from Slicks a few times over the years Always been brilliant and easy to order. Only ever had 1 issue where stock wasn't accurate but they got in touch with me and resolved it very quickl... Voir plus

Noté 5 sur 5 étoiles

I’m a 60 year old grandmother learning to skate so I can go skating with my grandchildren. Called the store before ordering and a very lovely gentleman answered all my questions re the skates, very po... Voir plus

Noté 3 sur 5 étoiles

I’ve had mixed experiences with Slick Willie’s Skate Store. While their customer service is generally friendly and helpful, I’ve had issues like stock inaccuracies before, though they did resolve it q... Voir plus

À propos de l'entreprise

  1. Magasin de patins

Écrit par l'entreprise

London's oldest skate store selling Skateboards, Inline Skates, Scooters, Roller Skates and more!


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(161)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience, would recommend!

After looking around I decided it was worth getting some quality skates for my daughter and Slick Willies offered a great range to choose from and at a very reasonable price.

A couple of other places I looked at were unable to deliver in the time-frame I needed (birthday that weekend) but SW offered very fast DPD delivery. I ordered very late on Monday evening and the skates were shipped and on their way just after 10:00 the next morning - fantastic! Well done SW!

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Genuinely the best skate shop!

I came here originally because my partner got rolllerskates from here before, and I’m happy that I chose here! I had the fear everyone has of going into a skate shop with no experience, but the staff are really helpful and welcoming and ready to help a beginner out!

I’ve been hooked to my cruiser board and I’ve even bought parts to make a popsicle skateboard!

12 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality

Massive selection of skates and skate parts, fast no hassle service.
Will certainly be using slick Willie's again as I seem to have a new addiction in buying skating gear.

1 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Bought a pair of skates for my…

Bought a pair of skates for my granddaughter for Christmas . Was a bit dubious about how much they cost but when they arrived I could see why. You get what you pay for and these skates are really top quality, delivery was fast and pleased to say she loves them great job slick willies !

12 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Best customer service.

A mistake was made during a return. Slick Willie's rectified it as soon as they were made aware of the mistake. I also received an unexpected personal phone call from a member of staff who apologised and outlined what would happen next. Within days, the mistake had been rectified.

In other words, I received a level of customer service above and beyond anything I would get from almost anywhere else.

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Really helpful on email

Really helpful on email. A parcel got lost in the post (through no fault of their own) and they sent out a fresh one as soon as they found out. After that the skates were too small for my wife and they were so great on email organising replacement. Great service all round. Thanks folks

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Thankfully no Slick Willies, just Slick Service...

As an avid skater I'm ashamed to admit I only found out about Slickwillies this year! They've been brilliant and have been getting more and more stock of new inline skates and parts.

I've now ordered from them multiple times and only once had an issue which was actually with the courier and they were very helpful and kept me informed every step of the way. Every other time the item's have arrived quickly and in good condition.

I would highly recommend Slickwillies to anyone in the market for skates and related paraphernalia.

22 juillet 2022
Noté 1 sur 5 étoiles

An unprofessional company w poor staff.

An unprofessional company w poor staff.

We waited for a long time on a rainy weekend. I noticed the predominantly young male staff more eager to chat up female customer than deal with customers who had clearly arrived earlier.

Nonetheless, we patiently waited. Sadly, we were missold a skateboard which, after consulting someone knowledgable in this field was far to large for our five year old.

Train your staff to be more knowledgable about your products. Make an effort to be friendly and enthusiastic maybe?

We will not be returning.

5 juin 2022
Avis spontané
Noté 3 sur 5 étoiles

Awful returns policy

Awful returns policy! I would never buy from this place again.

Speedy delivery use only if you know you won't have to return item or live nearby.

Disappointing in 2022

19 mars 2022

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