Slimchickens Avis 

Awful customer service and took 1hour for abit of chicken and fries to come how awful

Branagh changed our visit from a one star to a five star by using common sense and fantastic customer service

We were visiting family in Plymouth and my grandaughter suggested slim chicken for lunch. We always thought you would never beat KFC but my god the food here is delicious. There were five of us and had various different meals I thought I would try to chicken in this wrap.it was so tasty. There is no slim chicken anywhere near us to visit.the lady who served us was lovely and when the food came out there was loads for everyone and not a bad price for it all.would be the first place I would visit when I come again.such a shame there isn’t one in Oxfordshire.

Never got to taste the chicken at Wembley I live local and spent 20 mins trying to get to the machine to order food and it only allowed meals. I didn’t want a drink or fries so I went to the front and after 10 mins was told on event days you had to have fries and a drink.
How pathetic is that. Slim chicken and you can’t just buy chicken.
Very disappointing

Brilliant customer service at the Basildon branch for my son’s birthday.
Fresh food, and speedy service. Definitely worth a visit!!

Amazing food and excellent customer service❤️❤️❤️

I recently visited the new Slim Chickens restaurant in Wembley, and I must say, it exceeded my expectations! The chicken tenders and wings were cooked to perfection—crispy on the outside, tender and juicy on the inside. Everything was fresh and full of flavor.

One of the highlights was their sauce selection—so many to choose from! I went with the Mango Habanero, and it was the perfect balance of sweet and spicy, adding an extra kick to every bite.

The experience was fantastic, and I’ll definitely be returning, this time with my family. If you're in Wembley and craving quality chicken, Slim Chickens is a must-try!

Rayane was particularly helpful and made our visit comfortable

SO GOOD! The wait time was only 2-3 minutes and the food was excellent! Would recommend!

Avoid This Place – Serious Food Safety Concern!

I visited this restaurant on Tuesday, February 25, 2025, and had a shocking experience with undercooked chicken and unprofessional management.

After biting into my chicken wings, I noticed blood oozing out, so I raised the issue with the Assistant Manager, Emily. She dismissed my concerns, insisting that the blood was just from veins and that the chicken was perfectly safe to eat. However, after biting into another wing with even more blood, I decided to check online—and sure enough, food safety guidelines clearly state that blood in cooked chicken is a sign of it being undercooked and unsafe to eat.

I returned to the counter to escalate my concerns, but Emily refused to face me and hid behind the counter, sending another employee, Holly, to deal with the situation instead. Holly explained that Emily claimed she felt “intimidated” by my wife—a completely false and unprofessional excuse, as we had been polite and reasonable when we first raised the issue.

The only saving grace of this visit was Holly, who handled the situation with professionalism, apologized, and immediately issued a full refund. In stark contrast, Emily’s behavior was completely unacceptable for a manager, as she failed to take a serious food safety issue seriously and avoided responsibility entirely.

This is a major food safety risk, and I strongly advise other customers to be cautious when dining here. If I end up with food poisoning from this visit (which can take up to 72 hours to appear), I will be reporting this to environmental health authorities.

If management reads this, I strongly recommend reprimanding Emily and promoting Holly, who clearly understands customer service far better.

Food safety is not something to take lightly—this experience was unacceptable!

Looking for a spot of food that will not blow my budget at the ashford outlet used to be difficult.
This place served excellent chicken and the service couldn't be faulted.
All at a reasonable price

gracie is a brilliant service provider and 10/10 costumer service i’m very happy. food tastes fresh and fills you up

Lovely chicken and wide menu to choose from, nice choice of sauces. Quick service! We will be back :)

Visited Ashford Outlet Branch with my 2 sons. Whilst waiting for food could observe kitchen area. Man who appeared to be boss screaming and shouting at workers completely unnecessarily. Most of work force appeared to be young teenager’s who looked visibly shaken by conduct. A member of staff arrived and as they walked past me manger screaming ‘ could you have not taken your @@@@ break here rather than go out as could have done with you helping sooner.’ Girl looked like she was about to burst into tears. Made me feel uncomfortable and shocked so can only imagine how staff feel working here. Appalling and bullying way to treat people. I won’t be returning.

Atrocious, completely wrong order. And what was provided was cold, probably not even cooked correctly. Avoid.

Extortionate price for the food provided. The chicken sandwich was just a bun with a tiny bit of chicken in it. All four of us had a meal and were very disappointed. The chicken was exceedingly greasy. Slimchickens should definitely compare their prices and food to other chicken chains.

It was a very good good and I loved the service

When we entered the tables were dirty and had to ask for them to be cleaned. We ordered 2 burgers fries, mac and cheese plus some gravy. The chicken burgers were tiny, the fries were burnt and cold. The gravy had a skin on and was definitely a beef gravy. The drinks were flat. No salt or napkins. Very disappointed

It was great the milkshake was creamy unlike McDonald's the chips were nice and salty the burger was so nice chipy thank u slim chickens I hope u see