This is a follow-up to my previous review entitled waste of money. I contacted Snobee about the flip up glasses that had broken and with in 2 hour's Phil contacted me and despite that I couldn't prov... Voir plus
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Lisez les avis des autres
I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... Voir plus
The Snowbee pro spectre 9’6” 6 is a light rod with a lot of power, you can feel the load on the back cast, a smooth delivery to a crisp stop will throw the full line. But if you push it, which is unn... Voir plus
Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.
Coordonnées de contact
Mercator House, 22 Brest Road , PL6 5XP, Plymouth, Royaume-Uni
- 01752 334933
- sales@snowbee.co.uk
- www.snowbee.co.uk
4,7
Excellent
408 avis
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A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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used snowbee fly lines for as long as i…
used snowbee fly lines for as long as i can remember.Recently purchased 2 new floaters in wf xs xd and memory is so bad they are unfishable.Retailer handled complaint but a made in china sticker on box makes me think they have sold there souls for margin!!00
1 juin 2025
Avis spontané
Réponse de Snowbee
Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there has been an issue with your fly lines but I am happy to find that the retailer has resolved the issue. We have a number of lines in our range and most recently we have released the Spectre Pro Fly lines which have been well received and are manufactured in Great Britain. Our lines which are not manufactured in GB have proven to be popular and reliable over many years and I am sorry that this has not been your experience. I appreciate that the issue is resolved but should you wish to send us any photos of the lines then please use the Contact Us page on our website: https://www.snowbee.co.uk/contact-us , as we are always interested to hear feedback on any issues with the quality of our products.
Kind regards, Snowbee
Ordered a brochure and it turned up 1st…
Ordered a brochure and it turned up 1st class and within a day.
1 juin 2025
The delivery was in a good timely…
The delivery was in a good timely manner. The products were as expected. Top quality. I will be buying more products from snowbee
2 juin 2025
AAA SERVICE
Excellent customer service, good advice, professional follow up and completion of my order
31 mai 2025
Brought 2 Snowbee deep blue 12…
Brought 2 Snowbee deep blue 12 multiplier reels, used them once on a fishing trip and both reels have packed up. Both look like new, the first one sounds as rough as hell the second one won’t let line out . Complete waste of money. They were both washed and cleaned and lubricated before putting away after last years trip. The ABU 7000 I had before are 45 years old and still work .
The reels were over a year old the second time I came to use them , as I got them after my annual fishing trip used them once the following year then when I came to use them a second time they failed so were out of warranty although they had been used once. I did contact Snowbee and was told you don’t repair reels and find a local reel repair company . As a point of interest my fishing buddy had 2 boat rods and both had faults in the top eye which caused him to lose 3 lots of braid, these he dropped off to you under warranty on our way back from our trip to Devon .
25 mai 2025
Avis spontané
Réponse de Snowbee
Many thanks for your further reply and for confirming the warranty status of your reels and that we had replied to your initial enquiry. I am sorry it wasn't the news you were hoping for and I hope that you were able to source a local repair as suggested. I am pleased to find that we were able to resolve your fishing buddy's issue with the boat rods under warranty.
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Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there is an issue with your reels. All our products come with a 12 month warranty from date of purchase and we would be happy to inspect the reels. They can be returned either through the retailer if you didn't purchase direct, or via ourselves by using the Warranty & Returns form on the Contact Us page of our website: https://www.snowbee.co.uk/contact-us
Kind regards, Snowbee
Quick delivery
1 mai 2025
Customer service
26 avril 2025
Always good quick service and quality…
Always good quick service and quality equipment. Won’t be my last purchase.
2 mai 2025
Arrived in less than 24hrs
Arrived in less than 24hrs, great rod, what more do you want. 😀
30 avril 2025
Very fast turn around of my new…
Very fast turn around of my new replacement landing net 👏🏻👏🏻👏🏻🎣
28 avril 2025
Unable to comment as not yet received…
Unable to comment as not yet received the catalogue.
3 avril 2025
Réponse de Snowbee
Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. If you have not yet received our latest catalogue then you can either request one be sent out in the post or access the online version using this link: https://www.snowbee.co.uk/catalogue
Kind regards, Snowbee
Fast delivery of order.
31 mars 2025
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