Prompt delivery. Well made clothing. My only criticism is that your selection is small. That said, I will be buying again. Keep up the good work,👍
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Lisez les avis des autres
I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Voir plus
Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Voir plus
Good quality clothing but wasn’t pleased with the service got next day deliver but then didn’t come till 8 days later. Also was told because of the delay I’d get a refund on shipping but I didn’t pay... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements pour hommes
- Magasin de vêtements
- Fournisseur de textile
- Magasin de t-shirts
- Magasin de smokings
Écrit par l'entreprise
@societenoir
Coordonnées de contact
The robert St Hub, 12-14 Robert street, M31EY, Manchester, Royaume-Uni
- hello@societenoir.co.uk
- www.societenoir.co.uk
4,2
Bien
248 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Customer Service is King
Prompt delivery.
Well made clothing.
My only criticism is that your selection is small.
That said, I will be buying again.
Keep up the good work,👍
18 mars 2026
Great cap designs and quality
Great cap designs and quality. Love these caps always buy from here. Competitive pricing too. Will buy again.
31 décembre 2025
Amazing customer service
Amazing customer service. Quick replies and more than happy to help :) They went above and beyond for me, way more than they needed to. Massively appreciated. Thanks agaim guys :)
23 décembre 2025
Avis spontané
Had a few orders off these and every…
Had a few orders off these and every time the products been great quality.
Had placed delivery address incorrect so I emailed to change it and within a few hours it was rectified with no trouble.
21 décembre 2025
Avis spontané
The items are TOP QUALITY!
The items are TOP QUALITY!! So good I keep coming back for more. The team on admin are amazing too, I received some items that happened to be duplicates but also received a message to say some items i ordered were out of stock, the efficiently asked me to send them pictures of what i had already and then sent out an order to make sure everything I got was different. Items arrived today and I am over the moon. I will continue to shop here as long as they are open!!
12 décembre 2025
Avis spontané
Great hats I'll keep coming back as I…
Great hats I'll keep coming back as I have done for years
28 novembre 2025
Great experience
Incredible quality, fast delivery and great customer service.. will definitely shop here again!
1 décembre 2025
Avis spontané
Amazing customer service
Amazing customer service, would highly recommend. Great brand and quality ! Have got a lot of products now and super happy with them all.
2 décembre 2025
Avis spontané
Replied in good time
Replied in good time
Went above and beyond to get me discount on already heavily discounted items
10/10 would recommend
Will be ordering items again in the near future
26 novembre 2025
Avis spontané
Ordered on the 26th Oct
Ordered on the 26th Oct
Item still not received multiple emails sent with no reply
26 octobre 2025
Avis spontané
Order #31368
Order #31368
I have honestly had the worst experience with this company. They sent me a hat that doesn’t fit the description on the website.
They Have taken a ridiculous amount of time to provide a returns label and now the item is returned, they refuse to refund me.
Do not deal with or buy from this unprofessional company!!!
I will get my refund from my bank!! What a disgrace!!!
21 septembre 2025
Avis spontané
Réponse de SOCIETE NOIR
Return received 3 working days ago. Whilst we try and be as swift as possible, refunds go through a payment merchant and your bank and ultimately can take 3-5 working days to hit your account from the moment we action this. We do need to check the product to be unworn before we can do this.
We are sorry we can not do all of the above instantly for you, we wish we could but we do have to follow processes and timeframes out of our control.
Your postage was also covered for this returned item, yes, due to the product image displaying a slight difference to the cap branding.
We have done all of your requests and done this as quickly as possible.
Awsome sets and styles and I’ve bought…
Awsome sets and styles and I’ve bought a few now over the years! Also fit perfectly every time! Great cloths and also great people running the company,as some stuff I ordered was out of stock they sent me some extra cloths as a apology witch they didn’t have to do and I was very grateful 10/10 thanks!!
8 octobre 2025
Avis spontané
Professional customer service…
Very easy to work with got a personal call after leaving a email the problem was sorted straight away and I got a discount code for my next purchase so very happy customer
11 septembre 2025
Avis spontané
Réponse de SOCIETE NOIR
AWAITING RESPONSE;
From: Societe Noir
hello@societenoir.co.uk
Date: 6 September 2025 at 14:39:48 BST
To: Daniel Leng *removed email address*
Subject: Re: Automatic reply: Order #31291 confirmed
Hi Daniel,
Firstly we do advise 48-72 hour working day replies as per our auto email. We are still within that time frame.
Your order was sent out straight away and delivered on 4th September under tracking YA082646779GB (found in your order profile)
Here you can also see the proof of delivery image
If this hasn’t been received please let us know so we can start an investigation. I will mention though, requesting a “delivery at west Harding loading entrance” may not be the easiest thing for a Royal Mail driver on strict time restraints to find.
Once you let us know if received or not after checking POD we will take according next steps.
Thanks
Josie
T:
W: www.societenoir.co.uk
Mixed review
Delivery was fine. Communication could have been better and refund took a little longer than expected, but appreciate delays & errors can occur. All sorted in the end, thanks.
13 juillet 2025
Avis spontané
Réponse de SOCIETE NOIR
Hi James,
We are sorry you had a poor experience on this occasion. An error in our warehouse move presented an incorrect returns address. We naturally had to await the stock back before we could process the refund, albeit completely our issue and not yours.
We hope we can rectify this in the future
Thanks
Josie
I have been waiting for a response for…
I have been waiting for a response for a refund for 6 days from when they asked if i would like a refund due to a missing parcel which is ridiculous.
Hi Josie,
No after i got an email asking whether i would like a refund to which i replied, i have yet to get any contact back acknowledging my choice for a refund or when i will be expected to get it. I have since sent another email 2 days ago asking about it again to which i have had no reply. Can you sort this out for me thanks. #30971
19 juin 2025
Réponse de SOCIETE NOIR
Hi Ethan,
All emails have been responded too?
We advised refunds can take 3-5 working days to hit your account from when they are processed.
Thanks
Josie
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