SOFAS and FRIENDSAvis 

630
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I honestly couldn’t be happier with my experience with Sofas and Friends. A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I receiv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would highly recommend Sofa and Friends, the show room is great and staff are really helpful, delivery was so quick, 1 week from payment and my sofa is delivered Delivery drivers very polite and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely stunning sofa, The Harmony! So happy, excellent customer service and the delivery team were respectful and helpful. All packaging removed and sofa put it place. Would highly recommend buyin... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,8

Excellent

TrustScore 5 sur 5

630 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(630)

189 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely stunning sofa

Absolutely stunning sofa, The Harmony! So happy, excellent customer service and the delivery team were respectful and helpful. All packaging removed and sofa put it place. Would highly recommend buying a sofa from SofaandFriends. Excellent!

17 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your fantastic review!

We're delighted to hear you're so happy with your new Harmony sofa. It's wonderful to know that both our customer service team and delivery team made your experience a great one, and we're pleased everything was set up perfectly with all the packaging removed for you.

Your recommendation means so much to us. Thank you for choosing Sofas and Friends

Noté 5 sur 5 étoiles

Fantastic company and great service

Fantastic company and great service.
Sofa delivered and set up in the room of choice in less than a week from ordering.
We will be back again.

2 juillet 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your fantastic review!

We're delighted to hear you were pleased with both our service and the speedy delivery. It's great to know your sofa was delivered and set up in your room of choice in less than a week.

We really appreciate your kind words, and it means a lot to hear that you'll be coming back to us again. Enjoy your new sofa!

Noté 5 sur 5 étoiles

I honestly couldn’t be happier!

I honestly couldn’t be happier with my experience with Sofas and Friends.

A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I received it in less than 48 hours, which completely exceeded my expectations!

Claire was amazing too. She was so patient and helpful while I was choosing the right sofa and colour. Nothing ever felt like too much trouble, and her advice made the whole process so much easier.

And of course, a massive thank you to Saif and Zaheer for the delivery. They were friendly, professional, and took great care bringing everything in. They really are a credit to the company.

As for the sofa… wow!Beautiful Tignes in Mocha!!!🤎💯I’m absolutely in love with it. It’s even more beautiful in person, the quality is outstanding, and it’s worth every single penny. I genuinely couldn’t be happier with my purchase.

Thank you to everyone at Sofas and Friends for such fantastic service from start to finish. It’s rare to find a company where everyone genuinely cares, and it really shows. I would recommend you without hesitation!

2 juillet 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your wonderful review! 🤎

We're absolutely delighted to hear how happy you are with your new Tignes sofa in Mocha, and it means so much to know it exceeded your expectations.

We'll be sure to pass your kind words on to Rad, Claire, Saif, and Zaheer, they'll be thrilled to know their efforts made such a positive difference to your experience.

Thank you for choosing Sofas and Friends and for taking the time to share such thoughtful feedback. Your recommendation means the world to us, and we hope you enjoy your beautiful new sofa for many years to come!

Noté 5 sur 5 étoiles

I ordered from this company and it is amazing

I ordered from this company and it is absolutely gorgeous, such a firm beautiful soft fabric sofa, couldn't be more happy, I contacted them on whats appba few times asking questions and they where so quick and friendly to respond, from start to finish, the deliver says within 14 days ours came within a week, delivered and put together by the delivery drivers, I'm honestly over the moon, everyone has commented on how beautiful the new sofa is, I'm very pleased so thank you.

26 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you so much for your fantastic review! We're thrilled to hear how happy you are with your new sofa. It's wonderful to know that you found our WhatsApp team responsive and helpful, that your delivery arrived ahead of schedule, and that our delivery team made the process smooth by assembling everything for you.

Hearing that your friends and family have been complimenting your new sofa makes us smile! Thank you for choosing us and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Great quality Sofa

Great quality Sofa. Delivery was very good. They installed and took away all the rubbish. Very professional guys who delivered. No stress at all

26 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you for your great review! We're so pleased to hear you're happy with the quality of your sofa and that our delivery team provided a professional, stress-free service. We hope you enjoy your new sofa for many years to come!

Noté 5 sur 5 étoiles

Great quality sofa

Great quality sofa. Very comfortable

26 juin 2026
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Réponse de SOFAS and FRIENDS

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

Great delivery

Saif and his assistant were really great. Delivery was fast , efficient and friendly.

26 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your lovely review!

We're delighted to hear that you were happy with the delivery service. We'll be sure to pass your kind words on to Saif and his assistant, they'll be pleased to know their friendly and efficient service made such a positive impression.

Noté 5 sur 5 étoiles

Amazing quality sofa

Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called me 1 hour before arrival. Then were super quick, then put it all together for me and didn’t need to lift a finger. Also gave me aftercare advice to care for the sofa. Would 100% buy from you in the future. Was delivered in 10 days from purchase.

25 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you so much for your wonderful review! We're delighted to hear that you're so happy with your new sofa and that it's living up to your expectations.

It's also fantastic to know our delivery team made such a positive impression. We'll be sure to pass on your kind words to them, they'll really appreciate the recognition.

Thank you for choosing us and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Excellent customer service from start…

Excellent customer service from start to finish. The delivery and installation were quick, professional, and completely hassle-free. Robert and Saif did a fantastic job they were friendly, efficient, and very helpful. The sofa looks amazing, and the whole experience exceeded my expectations. I would highly recommend Sofas and Friends, as well as Robert and Saif, to anyone looking for quality furniture and outstanding service.
Thank you!

22 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your kind words and for taking the time to leave such a wonderful review.

We are delighted to hear that you were happy with both the service and your new sofa. Robert and Saif will be especially pleased to know that their friendly, efficient, and professional approach made such a positive impression.

Providing excellent customer service from purchase through to delivery and installation is something we take great pride in, so it's fantastic to hear that we exceeded your expectations.

Thank you again for your recommendation and for choosing Sofas and Friends.

Noté 5 sur 5 étoiles

They brought in the sofa very…

Saif and one more gentleman brought in the sofa very professionally, very polite and considerate. Highly recommended and the quality of the sofa is immaculate. Too good love it . Thank you Sofa and friends

19 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you for your wonderful feedback. We're delighted to hear that Saif and his colleague provided a professional, polite, and considerate delivery experience. It's also great to know that you're so pleased with the quality of your new sofa.

We truly appreciate your recommendation and kind words. Thank you for choosing Sofas and Friends,

Noté 5 sur 5 étoiles

Delivery service went very well

Delivery service went very well, overall I can’t fault any part of the service and look forward to enjoying the new sofa.

19 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you for your kind feedback. We're delighted to hear that your delivery went smoothly and that you were happy with every aspect of the service. Providing a positive experience for our customers is very important to us, so it's wonderful to know we met your expectations.

Noté 5 sur 5 étoiles

highly recommend Sofa and…

Would highly recommend Sofa and Friends, the show room is great and staff are really helpful, delivery was so quick, 1 week from payment and my sofa is delivered
Delivery drivers very polite and professional
Couldn’t fault them
5 stars

18 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your wonderful review and recommendation.

We're delighted to hear that you had a great experience with our showroom, team, and delivery service. It's fantastic to know that your sofa was delivered so quickly and that our delivery drivers were polite and professional.

We truly appreciate your kind words and your 5-star rating. Thank you for choosing Sofa and Friends,

Noté 5 sur 5 étoiles

The quality of my stuff fa is stunning…

The quality of my stuff fa is stunning and delivery service was amazing the drivers who delivered my sofa were amazing and delivery was fast kept you updated with texted from start to finish. I would recommend sofa and friends to anyone looking for a smart sturdy comfortable sofa and the tignes range is amazing especially mocha colour

16 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you for your fantastic review!

We're delighted to hear that you're so pleased with the quality of your sofa and that you had such a positive delivery experience. It's wonderful to know that our delivery team kept you updated throughout the process and provided excellent service.

We're especially glad that you love your Tignes sofa in the mocha colour – it's a beautiful choice! Thank you for recommending us to others. Your kind words mean a lot to the whole team.

Noté 5 sur 5 étoiles

Great Sofa

I am really happy with this purchase.
It’s a high quality, solid sofa with wonderful fabric and electric function.
Efficient delivery within a week.

2 juin 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you for your wonderful review! We're delighted to hear that you're so pleased with the quality of your sofa and its electric functionality. It's also great to know that your delivery experience was smooth and efficient.

Noté 5 sur 5 étoiles

Sofa is amazing

Sofa is amazing, high-quality and comfortable. The delivery service was fantastic. Wish i'd purchased much sooner!

3 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear that you're pleased with your sofa and that our delivery team provided a great service.

Noté 5 sur 5 étoiles

Excellent from order to delivery

Excellent from order to delivery. And the sofa is amazing, everyone is commenting on how amazing it is. Thanks you sofa and friends, we will be back for more

4 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you for your wonderful review! We're delighted to hear that you're so pleased with your sofa and that the whole experience, from ordering to delivery, met your expectations.

It's great to know that everyone is admiring your new sofa. We look forward to welcoming you back in the future!

Kind regards,

Noté 5 sur 5 étoiles

Very good quality and confertable sofa…

Very good quality and confertable sofa also very good staff to deal with it and the Delivery on the time with 2 grate man .

21 mai 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear that you're happy with the quality and comfort of your sofa. It's also wonderful to know that you found our team helpful and that your delivery arrived on time. We'll be sure to pass your kind comments on to the delivery team.

Noté 5 sur 5 étoiles

Great company with beautiful sofas

Great company with beautiful sofas

Brilliant customer service from all staff and the Tignes sofa is fab!

Also the delivery company used is excellent with lovely friendly guys and super helpful.

All the way to the Scottish Highlands

Took away my own sofa and unpacked everything and helped me check it over

All in all a great experience

Highly recommend

11 mai 2026
Avis spontané
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Réponse de SOFAS and FRIENDS

Thank you so much for your lovely review! We're delighted to hear you're happy with your Tignes sofa and that you had such a positive experience with our team and delivery service. It’s great to know everything went smoothly all the way to the Scottish Highlands. We really appreciate your recommendation!

Noté 5 sur 5 étoiles

The most comfortable sofa

The most comfortable sofa! Very stylish, amazing cushions. It feels solid and can be used as a sofa bed. Great value for the price!

2 juin 2026
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Réponse de SOFAS and FRIENDS

Thank you for your lovely review! We're delighted to hear you're enjoying the comfort, style, and versatility of your sofa. Your kind words and support mean a lot to us!

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