Fantastic service from start to finish. Really prompt in responding to messages. Delivery service with Saif was excellent! We are so happy with our new sofa!
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Lisez les avis des autres
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Voir plus
L'entreprise a répondu
I honestly couldn’t be happier with my experience with Sofas and Friends. A huge thank you to Rad, who went above and beyond to make sure my sofa reached me as quickly as possible. I receiv... Voir plus
L'entreprise a répondu
This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
351 Purley way, CR0 4NW, Croydon, Royaume-Uni
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4,8
Excellent
632 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Best best best sofa company out there
Best best best sofa company out there
Highly recommended
The sofa’s are amazing quality and design and the customer service is just outstanding ! I’ve never come across customer service which is so helpful and so quick to respond!
21 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your incredible review! We’re thrilled to hear how happy you are with the quality and design of our sofas, and it truly means a lot to hear your kind words about our customer service. We always aim to be as helpful and responsive as possible, so your feedback is greatly appreciated. Thank you for the high recommendation!
Excellent quality
Excellent quality, arrived within a couple of weeks,delivery very smooth, sofa Tulum very comfortable and quality amazing. No negative comment at all.
21 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your fantastic review! We’re delighted to hear that your Tulum sofa arrived smoothly and that you’re impressed with the comfort and quality. It’s wonderful to know everything met your expectations with no negatives at all. We truly appreciate your feedback.
Super helpful and friendly
Super helpful and friendly. Trendy sofas and mine came in 2 DAYS!!! Very happy!
25 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
We’re thrilled to hear you found our team helpful and friendly and even more excited that your sofa arrived so quickly! Enjoy your new trendy sofa!
Excellent Purchase
I had a wonderful experience purchasing my new sofa. The customer service was outstanding, and the sofa itself is incredibly comfortable. I absolutely adore the colour. The delivery team was also very helpful, making the entire process a delight..
21 septembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your lovely review! We’re delighted to hear that you had such a great experience and that you’re enjoying the comfort and colour of your new sofa. It’s wonderful to know our delivery team helped make the process smooth and enjoyable. We truly appreciate your kind words.
Sofas and Friends provided an…
Sofas and Friends provided an exceptional service from the beginning to the end. Not only did they help with the delivery of the sofa, but they were extremely flexible with timings, which made the whole process stress-free. They even kept the sofa in storage for me for a period of time until I was ready to receive it — something you don’t often find with other companies.
The communication was smooth, friendly, and professional throughout. The sofa arrived in perfect condition, and the delivery team handled everything carefully and efficiently.
I’m genuinely impressed with their customer care and willingness to go the extra mile. Highly recommended and I will definitely use them again!
18 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your amazing feedback! We’re really pleased to hear that our flexibility, communication, and delivery service made your experience smooth and stress-free. We’re delighted you’re happy with everything. We truly appreciate the recommendation and look forward to helping you again in the future!
Réponse de SOFAS and FRIENDS
Thank you for your great feedback! We’re so glad you’re happy with your purchase and truly appreciate the recommendation. Regards Sofas&Friends
Amazing customer service from help…
Amazing customer service from help before ordering to delivery being quick and setting the sofa up fantastically. This is the nicest sofa !!! Thank you would highly recommend you.
21 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that our team could support you from ordering through to delivery, and that you’re loving your new sofa. Your recommendation means a lot to us. If you ever need anything in the future, we’re always here to help!
So I did a review on Sofasand Friends…
So I did a review on Sofas @ Friends after having two sofas from them one was a replacement for one that was faulty I received the second part of the Sofa in replacement for the damage one seven months later same problem with the Sofa. I’m sorry but I cannot and will not recommend this company to anybody after writing my review. They reply to it telling me to contact the office so they can get this sorted for me low and behold they never contacted me. I called the office. I was told someone will be in contact with me very soon. This was two weeks ago total waste of of my time please do not reply to this review asking me to contact you as I will not be doing it. It’s been a total waste of £1900.
17 novembre 2025
Avis spontané
Great customer service
Yet to recieve our sofa but visited the store on Saturday and dealt with a lovely gentleman called Rad, he was Super helpful, friendly and knowledgeable. They have a beautiful range of sofas to view, definitely worth the trip!
15 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re delighted to hear you had such a great experience in the store and that Rad was able to help — he’ll be so pleased to hear your kind words. We’re glad you enjoyed viewing our sofa range, and we can’t wait for you to receive your new sofa!
Very pleasant dealing with Rad and…
Very pleasant dealing with Rad at Sofas and friends. The sofas are excellent value for money too
15 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for the lovely review!
We’re really happy to hear you had such a great experience with Rad, and it’s wonderful to know you’re pleased with the value and quality of the sofas.
Beat at customer centricity and no one…
Beat at customer centricity and no one has this great amazing collection for sofas in London.
16 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a positive experience with us and that you love our sofa collection. It truly means a lot to the whole team.
good service
The delivery guys was so helpful...tried their best to fit the sofa through the doors... the sofa looks nice and good quality
14 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re really happy to hear that the delivery team did everything they could to get the sofa in for you. And it’s great to know you’re loving how it looks and feels!
We had a great experience at sofa and…
We had a great experience at sofa and friends !
We ordered our sofa on the Monday it was delivered within 3
Days
Amazing service!!!
13 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your lovely feedback!
We’re delighted to hear you had a great experience with Sofa & Friends and that your sofa arrived so quickly.
It was a pleasure to assist you, and we hope you enjoy your new sofa!
If you need anything at all, we’re always here to help.
Amazing experience
Amazing experience, went into the shop on the Saturday to see the sofa and it was delivered today (Tuesday!) so amazing delivery turnaround. Purchased the Tignes and the quality is brilliant, the sofa itself is absolutely beautiful. Delivery men were also lovely and helpful. We had an awful experience with DFS, but sofas and friends I would highly recommend!
11 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience from showroom visit to delivery — and that you’re loving your new Tignes sofa. We’ll be sure to pass your kind words on to our delivery team as well. We really appreciate your recommendation and are so pleased we could restore your faith after your previous experience. Enjoy your beautiful new sofa! 💛
Special order
We ordered a special order shark colour tulum sofas, the turn around was quick and the delivery company was great too. We are in love with the new sofas! Great experience with sofa and friends!
8 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re so happy to hear that you love your new Tulum sofas in the shark colour — such a beautiful choice. It’s great to know everything went smoothly and that you had a great experience with us and our delivery team
Beautiful quality!
Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*
10 novembre 2025
Réponse de SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your Tignes electric cinema sofa in green — such a beautiful and stylish choice. It’s great to know our delivery team provided a smooth and professional service. We really appreciate your 5⭐
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa
7 novembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re thrilled to hear you love your new sofa — the Rabbit colour is such a beautiful choice. It’s great to know our delivery team made everything easy and took care of the setup for you. We really appreciate your kind words and are so glad you had a brilliant experience from start to finish!
Great service!
4 novembre 2025
Réponse de SOFAS and FRIENDS
Hi there, thanks for your 5-star review, we really appreciate the feedback!
It’s the second sofa I bought from sofa…
It’s the second sofa I bought from sofa and friends. The quality is great and it’s so comfortable! The team were brilliant as always. I’ve recommended them to several friends and they’ve all had great experiences too. Very happy
1 septembre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much for your continued trust and kind words! We’re thrilled that you’re happy with your new sofa and truly appreciate your recommendations. It means a lot to our team!
Amazing
Just purchased the tinges corner mocha sofa amazing quality and what a great team in the showroom. Well worth a visit.
26 octobre 2025
Avis spontané
Réponse de SOFAS and FRIENDS
Thank you so much! We’re delighted you love your Tignes Corner Mocha sofa and had a great experience in our showroom. Enjoy your new sofa!
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