We have just taken delivery of our new sofa. We cannot recommend Sofas & Stuff highly enough. The whole experience has been excellent. All the sales staff were extremely helpful and knowledgable. The... Voir plus
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We have just taken delivery of our new sofa. We cannot recommend Sofas & Stuff highly enough. The whole experience has been excellent. All the sales staff were extremely helpful and knowledgable. The... Voir plus
L'entreprise a répondu
We have looked at many sofas in various places over the last few months but this was the best experience by far. Dominic took the time to understand the interior of our home, how our room would be us... Voir plus
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Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Voir plus
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Visited the Cheltenham store and met Sally and Tatia. They are both great with a wonderful knowledge of the range, both in terms of style and fabric. They have set up the showroom beautifully and you... Voir plus
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Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.
The Dairy, RH20 1ER, Fittleworth, Royaume-Uni
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service from our first visit to the delivery of our new sofas.
Went to the Fittleworth store and was helped by Sam who was patient and understanding of our wish list and gave useful guidance with style and colour before we made our final decision.
Sam gave us a rough timescale for the delivery and updated when the sofas were ready and awaiting delivery.
I was able to change the delivery date easily when I was contacted with a date and got them delivered exactly when I wanted them.
The delivery team of Dave and Shane were excellent and put the sofas in an our room, put the legs on and took off the protective covering and took it away with them. They gave us advice as to keep the cushions in good condition and where friendly, courteous and respectful throughout the delivery.
Great experience and would not hesitate to use Sofas and Stuff again. Thank you

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Fourth Delivery from this company. This time was two repaired faulty items which arrived initially on 17th October. Team today comprised Dave , Shane and Lewis on his first day. What a pleasure they were. Thoughtful to send text asking if we were fine to accept delivery at 6:45am. Respected property, very polite helpful manner. Credit to the company indeed.

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We purchased two sofas recently, arrived last week...they are beautiful, so comfortable and fabulous quality! The staff were very patient as i took a while to decide! Delivery guys were great, helpful and polite , will definitely be returning to purchase a foot stool! Thankyou sofas and stuff 👌

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I absolutely love my new sofa. It’s simply perfect in every way.
Chris and Fred the delivery men were so friendly, helpful and accommodating. Nothing was too much trouble for them.

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Shawn and Duane gave good updates on their arrival. They were friendly and completely professional in the delivery. Good ambassadors for Sofas & Stuff.

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Nicole was very helpful in the showroom and knowledgeable. The sofas are excellent quality. Gary and Stuart are much more than delivery guys and gave us some useful tips on how to look after the sofas. Really friendly, helpful and respectful of our home. Thank you

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Just had Gary and Stuart deliver our new sofa - had to be taken up three flights of stairs and they managed it without any difficulty or even breaking sweat - brilliant service from a great brand - thanks guys!

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This is the second time we have purchased from Soafs & Stuff in Tunbridge Wells and there is a reason we went back. Simply put, the whole experience was, again, outstanding.
Ashley was fantastic from start to finish, never putting us under any pressure and always welcoming us on our many 'sighting/planning' visits. Her endless patience and help with the fabric choice made a real difference and we ended up with exactly what he hoped for.
There is a great range within the showroom, we never felt we needed to look around or visit other showrooms, as the range we wanted was right there.
As for the choice of fabrics...I challenge anyone who visits the showroom to leave looking for more choice!
We were looking for a large 'L' shaped sofa, and Ashley really helped advise on the appropriate size for our space and even provided mock-up images for us to see it in situ before we committed.
In Summary, from the first visit to delivery (also first class!) we could not fault the service, choice and attitude of all the people in the showroom, they set the benchmark for excellent retail experience.

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Great sofa and customer service. Very pleased with purchase.

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Friendly delivery from Ryan. Great footstool

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This is our second sofa from Sofas & Stuff and both fully meet expectation. The latest one is so sumptuous! We were kept fully informed at all stages of the process and the delivery by Dave and Shane was excellent: stress-free and efficient.

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I recently ordered some carcasonne fabric from the wonderfully helpful team at Redbrick. Dominic Wright could not have been more patient as I twice had to alter the delivery details. He was on to it and rang back when he said he would.
I was most impressed with the whole experience at Redbrick. Thank you.

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We bought our corner sofa from the Bury St Edmunds store. We visited the shop at least four times and Kelly did an amazing job helping us find the right sofa and the right fabric. What the staff clearly understand is that sofa buying is a process and it takes time to know what you are looking for. A big thank you to Kelly for sharing your knowledge of the high-quality fabrics available to us, and for having incredible patience. We now have an amazing piece of furniture which should stand the test of time.

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We bought a sofa from the Mere Green store yesterday by accident 😀
Went in for a little look around and bingo !
Libby the store manager and her colleague were very friendly and helpful .
We look forward to the delivery in June .

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Sofas and Stuff have been fantastic from start to finish.
Their staff in the Tunbridge Wells store (especially Lisa and Martina) gave us so much of their time and advice throughout our several trips in to look at sofas and fabrics. They never seemed to tire of us and were happy to continue the hunt for the perfect material on their own and have new swatches ready for our next visit.
We have just had three sofas delivered. They are as beautiful as we hoped. Martyn and Jake, who delivered and unpacked them, couldn't have been more helpful. They got everything in place, tidied up afterwards, and moved all our existing furniture back to its rightful home. A delightful pair who were a credit to the business.
All in all, although Sofas & Stuff are definitely more pricey than regular high street furniture stores, the quality of the sofas is second to none and I expect them to last for many, many years.

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Great service from start to finish. Thanks to all of the ladies in the Tun ridge Wells store and to Gary and Stuart for their friendly, prompt and friendly delivery. We love our new sofas.

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Sadly we had a couple of issues with our Sofa but I must say without any hesitation the help and support from customer services especially the lovely Hayley was exceptional from the very start.
It is very rare to find Customer Support that goes above and beyond to help solve the problem.
The situation was resolved and I would like to thank Customer services especially for making it an easy , helpful experience. THANK YOU
They deserve a Bonus if any of the people holding the purse strings reads this review !!

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We ordered a sofa from the Leeds showroom. From our first visit Nick and his team were very helpful and provided great advice regarding sofa choices and fabrics. They sent us digital images showing different fabrics on sofas within our room at home. When the sofa was delivered there were a few issues with it, however these were resolved in a courteous, friendly and professional manner by Hayley and her team in Customer Support. We would not hesitate to recommend Sofas and Stuff and will be buying from them again! 😊

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Brilliant experience from start to finish. Caitlin at the Battersea location was incredibly helpful & patient. Our armchair & footstool were ready within about 2 months and the delivery process was smooth — great communication, on-time and the delivery team (Martyn & Jakob) were fantastic. We love our new armchair, thank you!

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Bought two sofas from Tunbridge wells.
Delivery communication excellent and beautiful care of the sofas and positioning in the house. Super friendly and was 6.45 am! Thanks to David and Shane.

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