Softext Ltd Avis 396

Rob and the team have been a great help with ACT.
We have been using ACT for over 10 years and have always been nervous to upgrade.
We upgraded recently, there have been some teething issues, these were overcome swiftly and without issue.

I never give Trustpilot reviews, because I don’t trust them! I can genuinely recommend these guys for technical support with ACT.

I have booked them for additional training and will hopefully use them more in the future.

Rob and Jake are great what they do, and always willing to help. Very professional and helpful. They spoke to myself and guided myself what I needed to do. Thank you much appreciated. Great Team

Fantastic technical support. Jake is really knowledgeable and resolved our issue quickly

we changed from Sage direct to Softext for a better service and response, I am very pleased we did. Jake has sorted the speed/buffering issues we have had for years! 1st class work thankyou!!!

Very helpful indeed. I dealt with Robert and he went above and beyond with my email issue

Robert was very helpful and sorted my issue out very quickly.

Absolutely brilliant company to deal with. The transition from one accounting package to another has been very quick and easy. The training they have given is fantastic. We had a lovely lady called Claire and she is amazing, explains everything in a way you understand it and she certainly knows everything she needs to know. Highly recommended.

Jake Richardson at Softext took ownership of my ACT database issue, and spent quite some time on it to get the issue resolved, and has fixed the issue. Many thanks.

Professional Support and good knowledge of the Tool.

Jason firstly listened to what I wanted to achieve, and what I already knew. This is where most IT support services fall at the first hurdle-not so for softext. Jason then went on to solve a very tricky problem with ACT sync to Outlook calendar not giving up until we had a fully working system. Feels great to have someone to call on who cares about what they are doing and not just batting out the minimum. Fantastic Job - Highly recommended service.

Trainer was extremely knowledgeable! Learnt a huge amount and have been able to streamline our sales process.

Rob and the team we're extremely in helpful in tailoring their service to us. Great customer service and super speedy in actioning tasks!!

Excellent course!, Robert Houston was my tutor and he was extremely helpful! Would highly recommend this course to anyone wanting to learn the Sage payroll system!

a very comprehensive training session, with perfect pace and opportunity for interaction.

My contact here is Rob. As i am useless where tech is concerned he has no issue helping me out with things and always happy to talk me through things in a way i understand. On the back of his work and attitude we are renewing for another year,

Dowaine was most helpful in finding out what was required by our company. The person who attended our meeting was able to help and answer all the questions we had. Dowaine followed up after the visit to see how things when

Softext carried out some refresher ACT training for our sales team. Very useful session and they are now much better informed of the functionality of the software. Thank you Rob.

Softext are responsive, and have a comprehensive product knowledge base. I would recommend them totally.

A few Sage issues that have been troubling me for some time have just been resolved in minutes. All thanks to the expertise of their technician Jake - who listened to and resolved the problems almost instantly.
Great service and one that I'd highly recommend .