Softext Ltd Avis 396

Excellent support from Nikki and Jake, who took the time to deliver exactly what we required.

Excellent study materials and payroll training software.

Softex reacted to a urgent need, and they similarly provided support when things were unclear later in the day. Will definitely be a returning customer. .

Excellent response always helpful they work quietly through the problem until is is solved.

Rob dealt with my query very helpful and sorted out my problem

Following an upgrade in CRM, Robert has been there for us to console when we needed assistance and has been excellent with his help and support.

Excellent support. I had quite a few questions about how to best use the software on a number of occasions and the response was quick each time, easy to follow and the guidance got me where I wanted to be quickly too. Unlike many support providers I deal with, the response time from Softext has not slowed down once they have your money in their bank. Jake you have the patience of a saint to keep helping me, thank you.

Jake is amazing, always really helpful and nothing is too much trouble for him. He always fixes any issues promptly, which are always my own fault! Customer service is outstanding and if I could give 10 stars or more, I would! Thank you for all your support.

I called Softext today to enquire about some in-house training, and I spoke to Rob (I think that was his name). He was very helpful and answered all my questions.
Really looking forward to finalising our plans!
Highly recommended

Jake was super helpful! Thank you softext :)

Our trainer was very helpful and want through a pace staff could understand. Covered all areas required.

We have purchased Sageline50 from Softext and upgraded during the last few years.
On both occasions we have had the excellent service and customer support.
We found Softext to be competitive on price, very helpful in determining which package fitted our needs and the support throughout has been second to one.

Jake was excellent, worked through my sage workstation problem and fixed it, not easy by the look of it but he did it Phew!

Highly recommended these are some of the good guys

Act Database upgrade - After dreading a long overdue upgrade of our Act Database we found the whole experience easy, convenient and refreshingly painless. The IT technician we dealt with called as arranged, was very polite and friendly and not in the least bit patronising. We felt able to ask any questions and did not feel rushed when talked through any of the guidance offered. So far we have not experienced any problems and would definitely recommend Softext for an Act installation or upgrade.

Delivered a great course, Claire was very professional, friendly and helpful. Highly recommend Softext Limited

The course was very easy to follow and the material provided had all information and steps explained very clear.

Thank you.

Oana Pop

Excellent service, and prompt with any enquiries. Highly recommended company to use! Thank you Robert & Thank you to Jake for your patience and help.

Softext were very helpful when we were looking to move from ACT to ACT Cloud, they have been excellent as we have made the move. Informative and approachable. Martin MD Resin Bonded Ltd