Softext Ltd Avis 396

Very helpful, solved a very difficult problem,quickly and efficiently

Exceptional service, and a response to any questions so quickly, that I would never go anywhere else. I even use this team for my small family business and my current employer. I’ve been so happy for so many years that I quickly changed to them when changing my employer.

I sent a query through online and received a call quickly. Rob was friendly and helpful. We agreed to go ahead and the process was easy, quick and we are happy. We were already using the software, just an older version, so it was quite simple for us.

after researching the top three CRM databases we found the perfect solution in ACT Cloud for our business. Having Rob on hand for bespoke training on the product has spring boarded our learning and understanding of the system. Thank you Rob

Excellent service from the team as always! I am so thankful they're there always on hand to support me with the Act and Sage systems we have, I would be completely lost without their knowledge and expertise that always sorts out any issues that I have. I would highly recommend using the team at Softext Ltd as part of their software support team.

Really helped in the repair of data that had got corrupted that we thought was lost for good

Excellent, prompt service from Robert. Many thanks for helping me produce a product analysis report.

The software package was cheaper than elsewhere including with added tech support. I've used the tech support twice now and I would have been utterly lost without them. Really amazing.

Quality product and fantastic customer service. ***Highly recommended***

Cant recommend Rob enough it was amazing training really well explained if someone didn't understand he would go over it multiple times.
Thank you so much.

We had Rob come to our office and deliver ACT! CRM training to 4 members of staff. Training was clear, concise, informative and engaging. Not only did Rob ensure everyone understood, he also explained how ACT! is relevant to our company procedures, each individual job roll and adapted the system to accommodate those uses effectively. An excellent service and one that will ensure that moving forwards we are using the system to its full potential. Rob was also very professional, friendly and approachable which made the whole learning experience more enjoyable. Will use again.

Exceedingly helpful with sage support

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Fantastic service, Softext ensured our business experienced the least amount of downtime regardless of challenges that arouse due to our internal hardware - Jake worked hard throughout it all and nothing was too much trouble.

Lovely guys. Very professional, helpful and knowledgeable. Recommended.

Very Helpful. Nothing was too much trouble

Very helpful and supportive - nothing was too much trouble. Would definitely recommend.

Another great interaction with Softext. Called up regarding installation of software on new laptop, and the softext team were able to remotely install the application software and have me back up and running in no time.

A huge thank you to Softext for making our transition to a CRM as easy as is possible. Softext proved timely, easy and understandable advice in order that all levels of the company could understand the features available. Their training package was superb and aimed at the right level throughout. Their customer service is second to none and they have the patience of a saint.