Softext Ltd Avis 396

Excellent firm to deal with. Mo helped me with ordering new software and Rob helped me with installing it.
I would highly recommend Softext.

Spoke to Jake Richardson about Sage Drive issue on a sage 50 cloud v26.2.139.0 - I had spent 2 hours with Sage and in the end they said they could not help because we did not have Sage Cover - their help was short of useless - I then contacted Softext - Jake was not only the person that sold us the package but was the tech guy who solved my problem within 15 minutes.
I cannot recommend this company enough and applaud Jake's professionalism - thank you so much for solving my problem and saving me time and money - It is much appreciated!

Polite and helpful, problem resolved.

Thank you Jake for all your help with our account package, really easy to connect and great information given

Nothing is ever too much trouble for these guys! Rob, Jake and Nikki are always on hand for technical support with ACT! and have given some useful tips on getting the most from the system along the way. I would not hesitate to recommend them.

Fantastic support from Nikki at Softext!!
Nikki has been so helpful in helping us set up our email marketing campaigns.
The support she has given us is probably the best I've ever experienced. Nothing seems to be too much for her.

Fully recommend Softext Ltd services!

Rob and Jake within the Softext Ltd team are fantastic - even when a support issue which exceeded a 1.5hr phone call - They are always positive. Hubtel Communications have purchased software to improve the capabilies of our client/lead database. Personally having Softext at the end of an email or phone is great !
Keep up the good work guys !
Regards Leah Evans
Sales Development Manager
Hubtel Communications

Great company to do business with. The staff were all very helpful and answered all my questions without making me feel self-conscious for being computer illiterate! This is the second time we have used Softext for our CRM system and wouldn't shop anywhere else. The service has been excellent

Softext services was excellent, I could not have expecting better services. I will recommend them anytime

both mo in front office, and rob in technical sales, where very helpful
all up and running on sage version 26 from version 22

Softext Ltd went above and beyond the call of duty to help resolve an issue I had.

Thank you

Needed help to upload and set-up Sage 50 cloud. The support staff were extremely efficient and helpful. They were very friendly knowledgeable and professional.

The Softext team has always provided me with excellent support. They respond immediately and are extremely helpful, and their CRM knowledge is superb. I would not hesitate in recommending them.

Irene Watkinson
Marketing and Communications Manager
EBRI, Aston University

I rang as recommended by college to help install sage payroll and I received excellent service, especially from Jake. It took a few hours but I couldn’t have done it otherwise! It saved me having to buy a new laptop and I’m very grateful. Absolutely excellent service.

We had to upgrade our Sage software, I spoke to Sage direct and all they wanted was to sell me top end package at huge cost. I then spoke to Softext who listed to what capability I required and sold me software that did what I needed, Mo told me if he sold a higher level he had to justify the 'up sell' to his MD - how refreshing. Friendly, professional after sales support - I had an issue in that my data was corrupt (no fault of Softext) and Rob spent over a day in total linking in to my Laptop, speaking with out IT and helping me over the phone - at no additional cost to me. Highly recommend this company - don't waste your time looking elsewhere these guys are fabulous.

Between Mo and Robert the problem was sorted out timeously and professionally. Thank you both!

very helpful and responsive , sorted it out in a speedy manner

Softext did a terrific job in updating and restoring our old (very old) Act! database to the latest version. Great stuff Rob!

Good service in terms of dispatch and parcels received in time at our different training venues. Quality of printing also is excellent with on-demand customised covers.