Sophie Conran Avis 

Beautiful bedlinen - thank you.

Just got a 3-seater Coco sofa, and it's been a great experience from discovery to delivery. Nadia was brilliant - I visited their showroom in London, and was given all the details I needed about the various options available, with lots of fabric samples to take away. Delivery team was great too. Can't fault anything.. Sofa is massively comfortable - feels very well made - looking forwards to nights in!

Fast efficient service and good value for the goods. Well packed too!

helpful and responsive service

order arrived in a very timely fashion

I've coveted these beautiful Sophie Conran Sofas on Instagram for some time. When I recently bought a property to renovate into an exclusive-use luxury boutique country house, I knew these were the sofas! I ordered a custom-sized 8-seater corner sofa and two love seats and I am absolutely thrilled with the experience! The team turned around my custom order within just under three weeks and delivered everything to Scotland without a hitch.

A special thank you to Nadia and her customer service team, who were incredibly helpful and kind throughout the entire process. She made everything so smooth and stress-free. The delivery team were also lovely, ensuring everything was set up perfectly in my home.

The Magnolia fabric love seats and the Barley corner sofa are simply gorgeous and exceeded all my expectations. I couldn't be happier with my purchase. The fabric is beautiful, and the frames are very solid. I highly recommend Sophie Conran Sofas for their exceptional products and outstanding service!

My order was dealt with and arrived really quickly. Everything was well packaged.

I have 2 mugs that are not fit for purpose as when trying to drink out of them, the drink dribbles down the sides.
I have had a live chat and informed that they won’t replace for something different. Very unsatisfactory

We are swooning over our new loveseat sofa. It's gorgeous and so beyond comfortable. They have nailed it.

We also had a wonderful customer service experience from start to finish. Given that we live in the US, I expected it all to be more complicated, but it was easy.

We couldn't be happier.

The sheets are beautiful and wonderful . Very very high quality cotton too

I have been a keen collector of Sophie Conrans Cookware & Dinnerware Service. Having spent more than a few thousand pounds over the years collecting a large amount. Recently, one of their glass lidded pans (really not cheap to purchase) exploded in my oven, the glass lid. I was very lucky not to have been injured by this. Really didn’t expect this to happen with such a high end brand. I contacted Sophie Conran’s Customer Service and although very polite absolutely no offer of any replacement lid or recompense at all. I would have to purchase a full new pan with lid. Due to me not having an Order number. I explained I have purchased items at various shops and also sent photos of my vast collection stored on my dresser. They resolved my issue by telling me to phone Portmeirion. Even though this was their brand Sophie Conran. I really wish I had chosen another Designer Brand now to be a loyal customer. Really not a way to treat a loyal customer who has spent thousands over a faulty glass lid with photos of proof of the lid. I have asked them to contact Portmeirion on behalf but I’m not holding my breath.

Fabulous bed set. High quality cotton that looks stunning and makes going to bed a real treat

Excellent quality product and excellent service

I ordered some bedsheets which were lovely with a scalloped edge. They were so good I have now ordered the matching duvet covers. Really good quality and washed up perfectly.

excellent quality and price, fast delivery

Great quality. Love the pillow cases

My pillow cases arrived and they reek of perfume and one has a large red stain on it. Not what I expect from a luxury brand and the price of these oxford cases.

Prompt service. Beautiful sheets and pillowcases.

As I needed the item in a rush, they were able to ensure immediate/same-day dispatch from their warehouse. This was arranged thanks to their online chat facility with a human, not a bot.
Very pleased,too, with the tray of 3 herb pots.👍

Goods still not received 2 weeks later and no communication from company!