sososwim.com Avis 218

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looks exactly how it looks in on the website and ships pretty quick (live in the USA and take about a week). Order from them 3 times and had no issues or issues with the 1 return. Would recommend si... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I love my new 1 piece! Thick fabric, very good quality. Very fast delivery! Unfortunately part of the stitching is slightly undone on the top but this is not noticeble. I didn’t notice until I had wor... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lovely thick material, very smooth. When trying on I’ve noticed the where the straps meet the front there is gathering at the top of bust area of the swimsuit (got the original plunge cut) Would prefe... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Unfortunate. I ordered a one piece swim suit after saving up for a bit - these suits are a little pricey but for the sustainability, I am willing to pay a bit more. The suit came around 10 days after... Voir plus

L'entreprise a répondu


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4,0

Bien

TrustScore 4 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

love it

such a nice, high quality swimsuit. super flattering and comfy, i’m obsessed! shipping took a little longer but it wasn’t an issue. love supporting a small business aswell!

7 février 2026
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Réponse de sososwim.com

Yay so glad you love the piece! Thanks for leaving your feedback lovely <33

Noté 1 sur 5 étoiles

The sizing feels completely off to me

The sizing feels completely off to me. I ordered an XS Long and it was very tight and too long. I then ordered a regular S and it’s still very tight around the abdomen, to the point of being uncomfortable. However, the chest area is very large, which in itself would be fine. The problem is that it covers more of the side of the chest, causing the fabric to bunch up under the armpit, while it doesn’t provide enough coverage at the front of the chest. When you sit down or move, the chest is completely exposed. The green trim on the back also flips over every time you move. Very pretty for photos, but not for real life.

7 février 2026
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Réponse de sososwim.com

Hi Carla, Thanks for leaving your feedback. We completely understand how challenging it can be to buy swimwear online! That's why we have style specific size guides on each of our product pages, so you can see girls of different sizes wearing the piece, along with their measurements. We also provide guideline measurements for each size, the data for which was gathered from our community and is based on the real girls who wear our swim. We are also always happy to help out with choosing the right size, or style for you. We would have loved the chance to help you out with this. If you ever have questions or concerns, we always encourage customers to reach out to us directly - our team is here to help and usually able to offer a solution quickly :)

Noté 5 sur 5 étoiles

The best customer service ever

The best customer service ever. Amazing quality, I’ve never felt so confident in swimswear before. Thank you for helping me love my body!

1 février 2026
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Réponse de sososwim.com

Hi Honor, thanks for such a lovely review - so gladddd the pieces make you feel your best self <333

Noté 5 sur 5 étoiles

Great quality

Great quality, love the colours and it’s a sustainable brand, although sizing runs a bit small. The price is on the higher end but it’s definitely worth it, so will be purchasing from SoSo Swim again!

19 janvier 2026
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Réponse de sososwim.com

Hi Ayano, thanks so much for this lovely review!! so glad you love your piece xxx

Noté 5 sur 5 étoiles

Great quality suit and such beautiful…

Great quality suit and such beautiful design and colours.
Only drawback is the length of time for shipping- but that’s just due to international distance and the extra import fees coming into Canada were a bit steep.

26 décembre 2025
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Réponse de sososwim.com

Hii Kelani, Thank you so much for leaving this lovely feedback and I'm SO glad you love your swimsuit <33 we're for sure always thinking about how we can improve shipping times for our international customers and it's something we're definitely thinking about xx

Noté 5 sur 5 étoiles

Awesome product and easy proceses

Awesome product and easy return services. I purchased one of the swimming costumes for my girlfriend, originally in a small size which turned out to be too small (my error reading the measurement table). The return process was super simple and I was able to order and receive the replacement in only a few day, and a really quick refund process.

My girlfriend and her friends all adore and recommend this brand so much and I can see why. Sustainably sourced, cute swimwear with amazing colour-ways. I would totally recommend buying from here and wholeheartedly believe the bad experiences listed on trustpilot are not representative of the overall quality of SoSo Swim products or service. Will definitely buy again.

1 janvier 2026
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Réponse de sososwim.com

Hi Maxwell, thanks so much for this lovely feedback! so glad you had an amazing experience shopping with us and that your girlfriend loved the piece <33

Noté 5 sur 5 étoiles

Perfect fit as described by the size…

Perfect fit as described by the size guide. I have purchased other one piece styles and it was recommended for those styles to buy tall even though I’m 5’6”. I guess I have a long torso because I did that for this style and was relieved!!

6 janvier 2026
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Réponse de sososwim.com

Hi Hailey, Soo glad the size guide was helpful! we've done a lot of work to make this as informative as possible so we're really happy to hear it worked well for you <33

Noté 5 sur 5 étoiles

Goregous Green one peice

I have been wanting a good realiable and cute one peice for a while and finally bought from soso swim. The qaulity is brilliant, it has the right amount of stretch and coverage and all round very well made. The way the strap across the back is designed really makes your body pop. Easy site to use and order from as well as good tracking throughout the delivery process. I will 100% purchase again. Thankyou, Lucy :)

4 septembre 2025
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Réponse de sososwim.com

Hey Lucy, thanks so much for leaving such lovely feedback. So glad you love it <33

Noté 5 sur 5 étoiles

Love my piece!

I had a great experience with SoSo Swim! My one piece fit perfect and is super flattering. The material feels really high quality! Will absolutely purchase again!

3 novembre 2025
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Réponse de sososwim.com

Yayy thanks Lori, so please you love your piece xx

Noté 5 sur 5 étoiles

Love love the swimsuit I got

Love love the swimsuit I got, I had ordered a different colour at first but it wasn’t for me so was able to send back and reorder a different colour and was all very easy. The swimsuits are so soft and the colour is exactly the same as shown on the website. Love everything this company stands for!!

6 décembre 2025
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Réponse de sososwim.com

Hi Julia, thanks for leaving such lovely feedback! we're so pleased you love your swimsuit and found the return process easy <33

Noté 3 sur 5 étoiles

The sizing is a bit strange

The sizing is a bit strange. I’ve had to return two bikini scoop tops as they were too small. My daughter is usually a XS but I’ve now had to return twice at my own cost and she has a size M now.

21 novembre 2025
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Réponse de sososwim.com

Hi Liz! So sorry the sizing wasn’t quite right this time. Our fits can differ from style to style depending on the cut, which is why we’ve added individual size guides on each product page to help guide you. The Scoop is intentionally designed to be cheeky, but sizing up definitely gives more coverage. If you pop us a message, we’d be more than happy to refund your return shipping <33

Noté 1 sur 5 étoiles

Sent a Worn Item. Return refused even though i had been chasing the issue with customer service for three weeks


I paid £160 for a bikini and a swimsuit. The bikini arrived with the wrong bottoms, and the swimsuit had visible marks all over the lower area. It was clearly worn and absolutely unacceptable.

I contacted their website chat immediately but received no response for two days, so I reached out via Instagram. I was eventually emailed by customer service and instructed to return the items through their portal, selecting “faulty” and explaining the issue in the notes. I did exactly that and was led to believe I would receive a refund.

This morning, I received an email saying my refund was being refused because the item was “dirty.” The item was dirty when it arrived — that is the entire reason I returned it. It’s extremely concerning that items are being sent out without proper quality checks.

I have been chasing this issue for four weeks through emails and messages, only to be met with inconsistent communication and no resolution. I was initially told I would receive a refund, and now I’m being denied one. The whole process has been messy, unorganised, and incredibly disappointing, especially from a small business that promotes high standards.

I am still waiting for this to be resolved, but based on my experience so far, I cannot recommend this company.

8 novembre 2025
Avis spontané
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Réponse de sososwim.com

Hi Daya, Thanks for leaving your feedback and we're so sorry about this. This is definitely not the standard we aim for at SoSo. I can see this has now been taken care of by our team, but do drop us another email if there's anything else we can do for you at all. Hope you love your new piece xxx

Noté 2 sur 5 étoiles

Flimsy, thin fabric didn't fit well.

Tried a full piece, was okay. The fabric was thin (should be lined, but its not), didn't quite fit and epic camel toe. Excitedly tried a bikini set but as soon as a went to adjust the bikini top, it completely snapped. Flimsy. There are better brands out there. The bikini top was a bad fit too. the sizing if way off.

Have had to email the Soso swim team multiple times to ensure that they have received both of my returns.

13 novembre 2025
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Réponse de sososwim.com

Hi lovely! thanks for leaving your thoughts. our fabric is super high quality and double lined so it has been designed to last for years. on rare occasion, faults do occur in production but we're completely happy to either get this repaired or replace it for you! I can't actually find any emails from you. would you mind re-sending so we can help you out with this? :) xx

Noté 2 sur 5 étoiles

Impractical and risk of exposure

The swimming costume looks good, is very flattering and the material feels high quality however within 2 wears the stitching came undone. The swimming costume is not designed for practical wear at all. Even a bit of movement puts me at risk of exposing myself. I have no idea how people go surfing in this without public indecency. I got the size based on the brand guidance so I dont think it is simply a sizing issue. The swimming costume looks great but unfortunately I cant use it for much more than sun bathing

11 novembre 2025
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Réponse de sososwim.com

Hi Sophia, we're so sorry to hear that the stitching came undone on your product! we aim for super high quality pieces that last years and years so this is deffo not what we'd expect from your piece. we'll for sure get this sorted for you so please drop us a message! all of our team surf in our one pieces and find that they work in dif types of surf. that being said, not all of our pieces are designed for surfing and
there are some that are more secure and supportive than others (especially depending on your body type). our team are happy to advise on what style would be best for your intended use and sort out a replacement in a more secure style :) xxx

Noté 1 sur 5 étoiles

Dodgy business

Dodgy business. Item didn't ship for ages, and when I asked to cancel my order because I was moving, they completely ignored and stalled, then continued to ship out my order after acknowledging that I had cancelled it. Customer service is terrible, they will take ages to reply

31 octobre 2025
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Réponse de sososwim.com

Hi Wendy, we're so sorry about this! this is definitely not the standard we aim for at SoSo. please drop us another message so it jumps to the top of our inbox and we'll get this sorted for you xx

Noté 5 sur 5 étoiles

Retro colours and flattering styles

I have two bikinis from Soso swim, one that I have waited and waited for months for it to be restocked. The fabric is so soft and silky and well finished, double lined and flattering cuts. I found the sizing to be quite accurate, though with one the top cup size was very small compared to the images on the site that I needed to exchange. The exchange process is designed to reduce waste and consumption mindset. Customer pays for the return postage with a reduced refund amount though a 10% discount is offered on the repurchase for 'exchanges' only.

11 septembre 2025
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Réponse de sososwim.com

Thanks so much for your lovely review Kate xx

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